TripAdvisor Rating
Based on 120 reviews
See allThe Hotel Lagoon Llanogrande is located in the sector of Llanogrande, municipality of Rionegro Antioquia in an area characterized by its green landscapes and beautiful resting places. Our rural location allows us to also count on a 19,600 square meter lake and a tranquil environment....
More about the hotel
Stayation
So my husband and I needed a staycation. This hotel is 10 mins away from us, but it felt like a different world. It's beautiful and so peaceful. The views are so rewarding, the outside is perfect for romantic walks along the lagoon. My favorite thing: THE SERVICE IN THE RESTAURANT/ROOM SERVICE! The food is delicious and fancy; the servers and bartenders are the nicest! But my favorite person was Robert Orozco; we were lucky enough to have him as our server our whole stay. He is friendly, funny, and courteous. Robert went out of his way to make us feel welcomed and comfortable. We are definitely coming back! 😁
Wedding
Stayed here a couple nights for a wedding. Hotel is very modern and updated. Staff was nice and helpful. We ate at the restaurant down stairs and everything we had was very good. The rooms were very large and modern. Bed was comfortable. The hotel also provides shuttle service to the airport. Would recommend.
Significant Problems.
My girlfriend was very impressed with the lobby. The staff were nice. The beds are firm and comfortable. However there were two main issues. First, there is a LOT of noise Some guys were in the next room talking and laughing (it is now 1AM). I think their balcony door was open. They were doing nothing wrong. There is no soundproofing. It was very noisy. Also, the floors in the hallway are tile which amplified the noise. Second, the hot water is very inconsistent. Hot for 30 seconds, cold for 10. For a spoiled Gringo, this is a no go.
Great hotel for wedding guests!
We visited the Lagoon hotel in Rionegro with a group of 41 people for my wedding in Medellin. In total we booked 17 rooms for 4 nights. The staff at Lagoon were very accommodating, from getting chunks of the group from the airport in the hotel bus, checking a large group, organize welcome pieces for the guests on arrival as well as coordinating transportation back to the airport and around Rionegro. Special thanks to Yessenia at reservations for putting up with the last minute changes and making sure our stay for us and our wedding guests is memorable.
Don't go if you're hoping to spend time in the pool
We booked a family day for our son to have a fun little trip on his one-week October vacation. The website said that it has a climatized pool which was the main point of our trip, knowing that Rionegro has a cold, windy weather and that all rionegro hotels offer warm pools. The room and overall feel of the hotel was excellent, but when we went straight to the pool it was dead cold and when we asked to the one family that was there, they told us how disappointed they were with the cold pool as well. We tried to reach somebody of the staff at the pool but it was desert... few staff members are in the lobby. We went straight to the supervisor and asked why the pool was so cold, specially for little children, and his answer was "we only turn on the heat on weekends" and it was Wednesday. My husband replied showing them the website info (the website should say: climatized pool only on weekends) but there was nothing to do. We asked a refund and went straight to near Movich Hotel, which is a real hotel with enough staff, climatized pools and games for the little ones. I would recommend Lagoon for business trips but not family. It's not Kid-friendly.