Property Location
A stay at Best Western Plus Inn at Valley View places you in the heart of Roanoke, a 1-minute drive from Valley View Mall and 6 minutes from Berglund Center. This hotel is 4 mi (6.5 km) from Center in the Square and 4.4 mi (7.1 km) from Virginia Museum of Transportation. Distances are displayed to the nearest 0.1 mile and kilometer.
- Valley View Mall - 0.9 km / 0.5 mi
- O. Winston Link Museum - 6.2 km / 3.9 mi
- Roanoke Visitor Center - 6.2 km / 3.9 mi
- Berglund Center - 6.3 km / 3.9 mi
- Taubman Museum of Art - 6.4 km / 3.9 mi
- St. Andrews Catholic Church - 6.5 km / 4 mi
- Hopkins Planetarium - 6.5 km / 4 mi
- City Market Building - 6.5 km / 4 mi
- Mill Mountain Theater - 6.5 km / 4 mi
- Harrison Museum of African- American Culture - 6.5 km / 4 mi
- Center in the Square - 6.5 km / 4 mi
- Science Museum of Western Virginia - 6.5 km / 4 mi
- History Museum of Western Virginia - 6.5 km / 4.1 mi
- Art Museum of Western Virginia - 6.5 km / 4.1 mi
- Roanoke Pinball Museum - 6.5 km / 4.1 mi .The preferred airport for Best Western Plus Inn at Valley View is Roanoke Regional Airport (ROA) - 3.7 km / 2.3 mi.
Rooms
Make yourself at home in one of the 84 air- conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dining
Continental breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
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Horrible stay overall
This was probably the worst hotel experience I have ever had. I was driving overnight from TN to PA and wanted to stop to rest. I called earlier in the evening to see if they had availability and if I would be able to still check in around 3am. They confirmed that would be fine, and that I wouldn't need a reservation. I arrive at the hotel around 3:15am on June 17th, and am greeted by a front desk staff that clearly had just been sleeping in the back and were frustrated with me because I was interrupting their nap. I asked for a room and mentioned the phone call I had made earlier. The staff rolled her eyes at me and mumbled "If we even have anything available." After an overall unpleasant interaction with them, I went to my room. I needed a pet-friendly one since I had my dogs with me. I get to the room and the door is already open. I was sure to go around and check the entire room, as the door being open in the middle of the night is clearly unsettling and I wanted to make sure there was no one in there. The quality of the room was awful, people clearly brought their pets here and just locked them in the bathroom. As soon as I entered, the scent of cat pee was so strong I had to keep my mask on all night. I soon discovered that there was actually several piles of fresh cat pee in the room, so I made sure to keep my shoes on when walking around. I had such a horrible interaction with the front desk staff that I didn't even want to go ask for a different room (and I assumed they wouldn't have another one anyway). I figured I'd just get through the night and leave first thing in the morning. I took my dogs outside to use the bathroom before bed, but when I came back to the room, my key didn't work. Cue another painful interaction with the front desk staff, who obviously had gone back to sleep and acted like I was the biggest pain. I slept there for maybe 4 hours and left as soon as I woke up in the morning. I couldn't get out of there fast enough.
Pleasant Stay
I have read some negative reviews about this inn. I would like to say I feel that this Best Western Plus is comparable to most of the many other ones I’ve stayed at. For the price guests are paying and for what we get, I wish they would not complain. The people working there, including the manager, were very hospitable. I know very well how hard these people must work while the management has difficulty getting employees to help them. I applaud the staff for making it work for all of us guests. Without them, there would be no available rooms to stay in. There would not have been the wonderful breakfast they served us. I liked the indoor pool. It was nice and warm. Many hotel pools are cold. What would have made it great would have been a hot tub, but we were very happy with the pool. The inn seemed to be fairly well maintained. The room was pleasant and comfortable. The inn is in a great location. I would not hesitate to stay at this inn again.
Great STAY
This was a very reasonably priced hotel. The staff was excellent and answered all questions and were overall very helpful. The room was very spacious and clean. The hotel is in the perfect location of shopping and restaurants. If I am ever in the Roanoke VA area again this will be my number one choice of where to stay.
Dingy, smelly and potentially unsafe
Oh no, no, no. If you’re looking for a pet-friendly room try the Hampton Inn across the street. This was an awful, filthy place. The bedding and towels were dingy and stained. The carpet was so filthy shoes are required at all times. The staff was surly. The clientele is a bit scary. There was pot smoking near the back door adjacent to the doggy area. It took half a day to get the smells of sewage and mold out of my nostrils. Just say no to this motel!
Never Again
We stayed in Room 303 this past Sunday for one night. The room needs renovating badly. The furniture is chipped and stained. There were only 3 thin pillows on the bed and they had all seen better days. My husband and I had to fight over who got the extra pillow. The girl checking us in had an attitude. The only good part was they served a hot breakfast but the eggs were too salty so didn't even eat it. I won't be staying here again.