Hyatt Regency Rochester

Starting at

$ 208

TripAdvisor Review

Based on 581 review

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Welcome to Our Hotel in Rochester Situated along the Genesee River, newly renovated Hyatt Regency Rochester is the tallest, most upscale hotel in the Finger Lakes Area and Upstate New York. Conveniently Connected with the Rochester Riverside Convention Center, you can enjoy breathtaking views, savor...

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Property Info

Welcome to Our Hotel in Rochester Situated along the Genesee River, newly renovated Hyatt Regency Rochester is the tallest, most upscale hotel in the Finger Lakes Area and Upstate New York. Conveniently Connected with the Rochester Riverside Convention Center, you can enjoy breathtaking views, savory restaurants, and exciting entertainment and shopping. Our Rochester hotel is your ideal destination to take in Rochester and its nearby attractions such as state-of-the-art golf, regional wineries, and ski slopes.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    277

  • Very Good

    110

  • Good

    90

  • Reasonable

    59

  • Bad

    45

Travelers profile
  • Business

    246

  • Couples

    61

  • Solo travel

    17

  • Family

    127

  • Friends getaway

    34

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A great hotel right in the heart of Downtown Rochester.

Reviewed 7 december, 2021

My stay was fantastic. All of the staff were professional, engaging, and kind. The room was very welcoming and clean upon arrival. The pool was a great escape. I hope to stay here again the next time I attend a convention in Rochester.

jnagle2021

Attending a conference.

Reviewed 5 december, 2021

The Hyatt Regency Rochester is a fine hotel with an outstanding staff. I enjoyed my stay. I really would prefer carpet in the room rather than the laminate which make it seem cold. Also, the shower head is so low that you have to duck to get under it. The mattress seemed warn out which made it difficult to sleep on.

Gary L

My stay at Hyatt Regency Rochester

Reviewed 2 december, 2021

This was my first time back for a holiday in Rochester since joining the Marines and was really looking forward to staying at the Hyatt. We requested a crib ahead of arrival and didn’t get one delivered to our room until 12am (waited 6 hours to get one) When we requesting our room to be cleaned all we got was new sheets and towels dropped onto a chair in our room. When me and my wife went to change the sheets ourselves we found large pee stains on the mattress pad and the mattress itself to also include blood stains, we contacted the front desk and had to wait for a new room to be assigned to us, upon entering our new room we noticed that the floors and surfaces in the room had not been cleaned or dusted and the mattress was worse then our first room. We waited close to 2 hours for a third room to be assigned which messed with our infants sleep schedule. The experience as a whole was terrible and the dining experience in the hotel was even worse then the room conditions.

RyanD8585

Excellent hotel

Reviewed 30 november, 2021

Very nice hotel and friendly staff. Loved it. Breakfast was very good. I would recommend it for anyone planning to stay close to downtown as there are many bars and clubs near by. The parking is secured and indoor so it is nice during winter.

CShahK

Super close to the Blue Cross Arena

Reviewed 26 november, 2021

Had a wonderful overnight after a concert- very convenient to Arena. Staff was terrific and very helpful. There was a young man playing the piano near the front desk when we were departing and he was amazing!

kreichert2021