BEST WESTERN PREMIER Hotel Royal Santina

Starting at

$ 89

TripAdvisor Review

Based on 1516 review

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Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. If you consider Rome a city to t...

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Property Info

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. If you consider Rome a city to tap to the full for both business and holiday, the Best Western Premier Hotel Royal Santina is an excellent choice. Its prime location, within walking distance of the Terminus railway station, the underground and other transport means, provides a view of the splendid archaeological site of the Baths ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasAirport shuttle (surcharge)Smoking areasReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesFree self parkingTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBusiness centerTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnEnjoy recreational amenities such as a fitness center and bicycles to rent. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating

  • Excellent

    613

  • Very Good

    699

  • Good

    140

  • Reasonable

    36

  • Bad

    28

Travelers profile

  • Business

    220

  • Couples

    584

  • Solo travel

    88

  • Family

    324

  • Friends getaway

    138

Scores Summary

  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Clean and convenient

Reviewed 23 october, 2021

Very convenient to Rome's main train station. We actually stayed at both the start and end of our trip. The hotel was clean and the rooms were actually quite spacious by European standards. We had a minibar and tea kettle so could relax and have breakfast in the room each morning. There are 2 large grocery stores in the terminal plus plenty of pastry shops. We could also easily access the Mercato Centrale for dinner or snacks. All staff were professional and attentive to our needs. While the hotel is not quite in the center of typical tourist attractions they can be quickly and easily reached by nearby metro, bus or convenient taxi stand. It is also easy to reach either of the main airports by busses located directly across the street or the express train in the terminal. We opted for a taxi arranged by the front desk due to our flight time. When visiting Rome in the future I would not hesitate to stay here.

rwessru73

Good ambience

Reviewed 22 october, 2021

Close to the main station enabling to commute to different places of interest easily. Good amenities at the hotel and all around the hotel, comprising of all price ranges. Great reception and generally all staff have been quite friendly and accommodating. The cleaning staff need a special mention as they do a brilliant job importantly during the current health situation.

CGFernandez

Nice hotel but not clean 😓

Reviewed 18 october, 2021

Nice Hotel. Next to the train station. Big rooms. Would have booked to stay here again but due to the bad windows ( you could hear everything from outside) and dirty bathroom (hairs in the sink and shower plus dirty windows) i wouldnt stay here again.

ljssa

Hotel ok ... staff poco motivato

Reviewed 4 october, 2021

This hotel is conveniently located next to the Termini train station in Rome. Rooms are nice and the facilities are ok. Some members of staff seem really demotivated (it is not acceptable that during the rush hours of the check out, in the morning, only one staff out of seven people is managing customers while the others are busy with their phone and PCs). Not saying they are not working but ... there is something wrong! That is not customer service attitude. The restaurant staff are ok until the restaurant is not full ... If the management will be able to motivate the staff better this hotel could be above average.

vadopiano

Rome layover from Tuscan wedding

Reviewed 6 september, 2021

attitude & helpfulness at reception 100% perfect, conveniently located in front of train terminus (Termini) Taxis when called by reception, came within 30 seconds, was given a receipt by reception with a designated number that is also written on the side of the car so there could be no fighting over whos ride it was.

seesacco