Based on 153 review
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This comfortable hotel is set in Navona. This cosy null guarantees a quiet stay as it counts with just 10 10. Moreover, there is a wireless Internet connection at hand in communal areas. Additionally, the premises provide a reception service the whole day through.
Check-out ends at: 11:00
You can find better for less
Reviewed 5 november, 2021
Great location. Staff was friendly. Hotel lobby is pretty. We stayed 6 nights - non-refundable. Three nights at the beginning of our trip and 3 nights at the end. They gave us the same room both times. The elevator wasn't working the first time we stayed - 4 flights of stairs - wasn't fun. The shower in our room didn't work the first visit either - and the hot water dribbles out while the cold blasts so it takes some fine tuning to get the right mix. The shower could use some wall repair - it's a luxury hotel so flaking walls is not a good look. The rooms are REALLY dark. I had to use my cell phone flashlight to find clothes in the closet. The refrigerator is filled with food and drink items, of course with a price list. There was also a small bag with with plastic toothbrushes, a small tube of toothpaste and two tiny packs of tissues. I assumed it was free since Marriott's do provide vanity items in the US and I didn't see a price for it on any of the literature. They charged me $115.00 for it! I would have been upset at $25.00 - but $115.00 was really out of line. I returned it - untouched but I didn't receive a refund.
If you like prison cell conditions and grossly overpaying for things, then this is for you!
Reviewed 2 october, 2021
I would describe this place as budget hostel meets college dormitory, with all the comforts of a prison cell. At over €700 per night, we were basically robbed. When we told them it was our honeymoon, they basically just charged us more for the same room, taking advantage of the fact that we wanted to make it a special trip and get a nice room. Jokes on us! The bathrooms are dirty, tiny and old. Not charming old, just grimy looking, with visible dirt and dust. Starting at 3 am you will hear all sorts of loud noises coming from within the building. Every footstep from the room above, the guy in the room next to you running the sink. This place has all the structural integrity of a meth lab. As if this didn’t make sleeping difficult enough, the 2 sheets on your bed are the scratchy linen version of single ply toilet paper. The elevator looks like it’s from 1970, the towels and robes are thin and worn out, the coffee machine is dirty, the phone doesn’t work. Oh but they give you 2 bottles of water each day. Although one of ours today was half empty. The location is excellent, but I don’t think you could find a worse value for your money.
Rude, expensive and clearly not welcoming of tourists
Reviewed 19 september, 2020
Looks a lovely place and to be fair it is. Asked for a menu as we were served. Told there was no menu. Then an Italian couple sat down and were presented with a menu. I asked for that menu in order to check prices. Then asked for the bill. Surprisingly the price on the menu for a glass of wine was 8 euros, cocktails 12 euros. Given our bill with the same items 10 euros for the wine and 15 for the cocktail. Questioned it to be met with a massively rude response. The lady explained to us that the menu was for Italians, we were then presented another menu with inflated prices. Paid the bill with the bill at the higher rate. Never seen such rudeness. Really disappointing, great for Italians. Avoid if British
Poor Covid response
Reviewed 6 august, 2020
Disappointed we were not offered a refund for our accomodation at a time Italy's borders were shut due to Covid and only offered a refund. All 5 of the other hotels on our trip gave a refund.... but unfortunately G-Rough said Italy was business as usual at the height of the pandemic and foreigners banned from entering Italy. Shame on you.
quirky hotel in a great location
Reviewed 28 july, 2020
I recently stayed here for 2 nights with my husband, teenage daughter and her friend and we all left Rome wishing we could stay for longer and vowing that we would definitely return to the G Rough when we could. All the staff at this excellent small hotel (or bar with fabulous rooms) were lovely, but Stefano and Marco were particularly helpful and welcoming, helping us with restaurant recommendations and car hire and possible areas to explore. The location of the hotel couldn't be better, just off the Piazza Navona, and the rooms are highly individual and spacious, with facilities for making tea/coffee and snacks. Breakfast was being ordered to the room due to Covid measures, and was not only excellent but delivered almost precisely on time, and the bar/reception downstairs was cosy and welcoming and clearly popular with the locals. (The cocktails weren't bad either!). Altogether a fabulous experience and we will definitely be back.