Could be lovely but some major maintenance and safety issues.
Reviewed 18 December, 2017
Potentially a great place but currently with many problems, some of which could be dangerous for guests. I suspect the owners once bought a lovely boat but have since skimped on maintenance. First, the good things, the boat is spacious, colourful, and in a great location in the centre of town. It is quite well equipped, with most of what you need.The heating is good and the decor is fun. If maintenance and safety issues had been OK we would have loved it. But it does seem that the owners are not concerned with providing a good quality and more importantly SAFE place for their guests. Because these were such serious problems I have given it only one star.
Here are some of the problems and I have illustrated them with photos. First, safety, second maintenance, third payment issues.
Safety issues were very concerning. The entrance from outside is via a hatch about 1.5 metres tall which leads down a steep freestanding ladder with no hand rail (see my photo).To reach the hatch you walk around a narrow ledge outside the boat, with a handrail that is not suitable for small kids to hold. Then you must get your suitcases down this ladder and also yourself and your little ones down this 2 metre tall ladder. OK, it is a boat, I understand this, we have a boat of our own. But it is no longer an operational boat and it is now in fact an apartment. So why not fit proper safety rails to make this apartment safe? Why risk elderly people or children injuring themselves falling more than their own height? And why no warnings on the listing that this is not necessarily suitable for old or young, specially in wet slippery or icy weather?
Equally dangerous is that the maximum water temperature is scalding hot, we couldn't find a way to adjust it. Twice in the shower I hit the taps with my back, the taps are loose and when they turned the water immediately became scalding. I nearly slipped trying to escape from being badly burned. Again, dangerous for the elderly who might be accidentally clumsy, or for kids who can be careless. Again, no warnings on the website. I don't know what the rules are for holiday apartments in HOlland but I don't think the owners have done the work to make this a safe apartment.
There were many cleaning and maintenance issues, some of which are illustrated in my photos. The roof leaked, the microwave didn't work, the mini-oven was dirty, so was the griller, about 1/3 of the lightbulbs didn't work, there were old used tea lights and light bulbs were not replaced so it was very dark in places. Other guests half eaten packs of food and clothes were not removed, (I found someone else's underpants in the chest in my room!) The laminated floors were peeling, the macerating toilets smelt bad and there was no ventilation in the toilets, the seat didn't fit in one of the toilets, the radiator was rusty, the toilet washbasin tap was faulty. There were no instructions for the TV (or anything else) we could only get 4 Dutch channels.
Three, the issue of payment was a problem. They sent a letter some time ago saying they did not take cards, which I admit I had forgotten. But their current listing STILL says they take cards, just like it did when we booked, and the invoice we just received also says they take cards. We had to draw out nearly 300 euros extra per day in a foreign country. Bank surcharges are large and the exchange rate is always poor on credit cards. I know it puts customers off if they have to pay in cash but if the owners choose that then they must not send invoices and keep a listing going which says the opposite. This will continue to mislead customers.
Despite its many charms it seems the owners don't much care what kind of experience their guests have and will even risk their comfort and safety. It leaves a nasty taste. It is such a shame, because this boat could potentially be lovely. But I wouldn't want to hire it again.
Alternative and positive
Reviewed 30 June, 2016
This is really an alternative hotel experience for my 9 yr old son. Rather than hotel, this is more like an apartment. Although there is no breakfast serving downstairs, you get to eat at the famous Markthal by walking 5 minutes from the boat. We enjoy doing this during our 3 day stay. Great location to all the fun things and places. 5 min walk to the Metro station makes everything easier. Love it.
Lovely boat with great character
Reviewed 2 August, 2015
Wonderfully charismatic boat, oozing character, which was great to stay on. Spacious and a great place to stay as an alternative to the norm. Nicely positioned to be an easy walk from the indoor market and other attractions. Recommend it highly. The only down side was the mosquitoes, so if you book, take some insect repellent and bit cream.
Una experiencia muy recomendable
Reviewed 10 October, 2018
Fuimos 5 amigos, nos tocó el apartamento 1. Nos encantó el apartamento y estuvimos muy cómodos. Todo genial, la cocina muy bien equipada. La terraza no tiene muebles, pero puedes sacar las sillas del comedor y pasar un buen rato disfrutando de su situación privilegiada. El propietario muy simpático y disponible a cualquier hora. Ubicación inmejorable, muy bien comunicado con el tranvía, el acceso desde central station es rápido. Vivir en un barco es una experiencia totalmente recomendable, tener un puente de mando como lugar de exparcimiento es algo curioso y divertido. Si tienes la suerte de tener el barco entero para ti, como fue nuestro caso, puedes pasar una noche divertida sin molestar a nadie.
Reviewed 3 November, 2017
Majoituimme Boathotel Rotterdamiin neljäksi yöksi opiskelijaporukan kanssa. Laivahotellissa asuminen oli meille jo sinänsä erityinen elämys. Saavuimme Rotterdamiin junalla - Boathotelliin on lyhyt kävelymatka Rotterdam Blaakin rautatieasemalta.
Tilat olivat siistit ja viihtyisät. Oleskelutilan keittiö on hyvin varusteltu: aamiaisen ja aterioiden valmistaminen onnistuu hyvin.
Majoitustiloihin, kannen alle, on varsin jyrkät portaat, joten majoitus ei sovellu liikuntaesteisille. Laivassa on kaksi huoneistoa ja niiden välinen äänieristys on huono. Kaupunginkin äänet kantautuvat sisälle, mutta korvatulpat on keksitty.