Hilton Saint John

Starting at

$ 139

TripAdvisor Review

Based on 1405 review

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Our Hotels Policies Have Changed ”Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated...

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Property Info

Our Hotels Policies Have Changed ”Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page. Prior to travelling, please check your destinations government website to understand any local requirements or restrictions that may be in place.Situated directly on the harbor, Hilton Saint John hotel is the only 4½ star hotel located on the waterfront at the foot of historic King S...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    522

  • Very Good

    463

  • Good

    238

  • Reasonable

    118

  • Bad

    66

Travelers profile
  • Business

    418

  • Couples

    466

  • Solo travel

    57

  • Family

    281

  • Friends getaway

    101

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not what I remembered

Reviewed 6 december, 2021

We used the contactless check-in and that was awesome! I arrived at the hotel and was met by a huge line as it is hockey season. I walked passed them and straight into my room. That was the good part but that room certainly doesn't match the cost. Braces in the towel rack were missing and it was broken. The caulking in the shower was a joke. The shower head kept shaking in its hole in the wall when it was running. The room had this old outdated couch in it. The towels didn't even seem like they were folded or presented correctly. I could still smell the cologne from the previous person who stayed there. The cost of that room for the night was $225.15 CAD with no parking included. I'm not a fancy person but at that price, you have certain expectations. The lobby and common areas were perfect. We ate in the restaurant for breakfast - other than the speed of service was slow, the breakfast was delicious! I would return for the breakfast and would like to try lunch or supper.

tscandrew

Does not live up to Hilton name. Poor housekeeping. Property in need of significant maintenance.

Reviewed 5 december, 2021

Poor housekeeping. Missed braces elastic on floor of bathroom. Missed contact lens on the counter of the bathroom. Glassware was dirty with significant water spots. Could here conversation through ventilation. No vending or ice machines on floors. Only lobby. No hot water. Only warm water and let water run for over 5 minutes hoping it would heat up. This was both late at night and in the morning. Cost of a premium hotel, quality of a run down motel.

S6631AAjeff

Would stay again.

Reviewed 3 december, 2021

Nice location, room was clean, staff were friendly and helpful. Be prepared to pay for parking, breakfast and wifi. We enjoyed the view of the harbour and the big windows in our room overlooking it, would book harbour view room again.

Cosmopolitan211930

Would not be my first choice again!

Reviewed 1 december, 2021

We chose to stay here because it identifies itself as pet friendly. Until we arrived, there was no indication that your pet could not stay in the room alone. This meant that when we went out to supper both nights, our dog had to remain in the car. So what you might wonder? In order to get to our car, we had to go into Market Square, with the dog, go down the escalator and go to our car. Crate her in the car, go to dinner and then reverse the process to go back to the room. Had the Hilton published on their website that dogs were not allowed to remain in the room alone, we would have looked for other pet friendly Accommodation.

X9727ZClaurend

Excellent Stay!

Reviewed 6 november, 2021

Staying at the Hilton Saint John was great. The rooms were clean and the staff was great as well. My only thing was that they told us parking was included in our rate and at check out we discovered it wasn’t. Not a big problem, but something to note.

brownjenn83