Embassy Suites
Starting at
$189
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TripAdvisor Review
Based on 167 review
See all
This comfortable hotel can be found in Downtown. There are a total of 294 guests rooms at Hotelumiere. Pets are not allowed at Hotelumiere.
More details
TripAdvisor Review
Based on 167 review
See all
This comfortable hotel can be found in Downtown. There are a total of 294 guests rooms at Hotelumiere. Pets are not allowed at Hotelumiere.
More details
This comfortable hotel can be found in Downtown. There are a total of 294 guests rooms at Hotelumiere. Pets are not allowed at Hotelumiere.
Check-out ends at: 11:00
TripAdvisor
Excellent
23
Very Good
28
Good
32
Reasonable
35
Bad
49
Business
18
Couples
65
Solo travel
5
Family
51
Friends getaway
15
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 21 February, 2020
Very disappointed in this trip. I could smell Marijuana smoke almost the entire time we were there. This was odd because the hotel seems to have a robust security presence. In the evenings there were 4 or 5 of them standing in the same area looking very “tacticool.” Not sure what they do but the sure look the part. The dank smell was talked about by many families throughout the weekend as there was a sports tournament going on at the convention center. Lots of teen age girls saying my hotel smells like weed, LOL. Check in took 30 mins with 2 people ahead of us. It was mildly amusing to watch the door to office be opened dozens of times with three other staff - but only one was working. Try buying a soda at the front desk. 10 minute wait. They general attitude at the front desk is “you know you are bothering me, right?” The casino area is filled with smoke but I won’t hold that against them because almost all of them are. The smell does carry in to the hotel though. If you want take out from “The Wok” you can easily get in the to go line - and then wait 40 minutes. One elevator was broken so wait times were longer. Not the end of the world as it does happen and it was for safety reasons. The rooms are large - like a suite set up and the open area in the middle of the hotel was large and open and was nice for hanging out in the evening. Just be prepared for their paramilitary crew standing around all kitted up. Those are The only real positives I can say. Do not ask for a late check out on the weekends. I knew it was a reach when I asked, but I was advised that there was a “0% chance” of late check outs on the weekends because “we don’t offer that.” I was good with it the weather was very nice and just spent a few hours at the Arch which was a short 10 minute walk away. The area can be a little sketchy so just be aware. It would seem they are aware given the amount of money they spend on security. If you smoke weed and don’t want any issues this might be your place. All in all, there is “0% chance” that I will return here.
Araco80
Reviewed 30 December, 2019
Hotel water was turned off for four hours They told me to go down to the desk for bottled water to finish my shower Security was a joke They could not enforce own pool rules I pay top dollar for hotel so I don’t have to deal with this Don’t stay here
I3490DOevans
Reviewed 30 October, 2019
This hotel is very unprofessional, especially the so called security guard named Brian. There was a situation that he was supposed to be handling and is interactions with people are rude and down right ignorant. I will be reporting this hotel for all of the violations that occurred at this hotel. If you want to stay somewhere safe with your family, definitely Do Not come to this hotel.
Molatte23
Reviewed 8 October, 2019
The property has adjoining Casino with multiple places to eat. The room was excellent. It was very clean, large, quiet and very close to Arch. The staff was Attentive and Responsive. The reviews are nothing like I experienced. Will go back
Virgil C
Reviewed 21 September, 2019
Stayed here one night last week was charged an extra $20 because I booked at a third-party website. It may have been listed on the other website but why the charge they say that it’s for parking access to Pool and other items. My reservation sad all inclusive parking and other items included. Will never stay here again and I advise everybody else to avoid this. Room was OK with Colin great for the amount of money.
pacrat35352