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TripAdvisor Review
Based on 59 review
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Property Location With a stay at Villa du Manoir 1685 in Saint-Malo (La Guymauvière-La Hulotais- La Bourelais), you'll be within a 15-minute drive of Grand Aquarium and Saint- Malo Ferry Port. This villa is 2.8 mi (4.6 km) from St. Malo Beach and 1.7 mi (2.8 km) from Plage du Rosais. Distances are...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor
Excellent
22
Very Good
21
Good
10
Reasonable
2
Bad
4
Business
0
Couples
42
Solo travel
3
Family
4
Friends getaway
3
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 11 May, 2019
This is a really nice, comfortable and very clean small Guest House. I had cause to stay here at very short notice not knowing to expect. I was greeted by very friendly owners who were very helpful. Nothing was too much trouble and they even arranged a taxi for me for the following day. The room was nice and big. The bed was comfortable and bathroom very clean. I would recommend this hotel without hesitation. If I ever come back to St Malo in the future I will certainly stay here.
N3771WOcolind
Reviewed 16 October, 2018
We booked an expensive room and breakfast at this hotel and didn't get to use it as they dishonoured our booking before we arrived. We were caught in torrential rain coming across from the other side of the Mayenne area back to St Malo. We were unable to drive fast on dark, very wet and unfamiliar roads with bad visibility all of the way to St Malo. We rang the hotel when we realised that we would be arriving later than expected and let them know that we thought we would arrive about 8.45 pm. They said that reception closed at 8 pm and they would have to ring Booking.com to see what could be done. We said that we would keep them updated as our journey progressed and they said they would ring us back to let us know what the situation with booking in would be. No calls were received and despite numerous calls to the reception made by us during our journey, all messages went to answerphone, even though we were telling them that we were making good time and would be with them by 8.30 pm. This meant that we were driving in the dark on unfamiliar roads not knowing what to expect when we arrived at the hotel and if they would kindly wait for us and this made our journey even worse. On nearing St Malo, and yet after another call to the hotel for an update and answerphone being on again (reception was supposed to close at 8.00 pm not 7.15 pm and thereafter!). We felt that they were clearly ignoring our calls. We finally received a call from booking.com who said that the hotel were not going to accommodate us. This was just after 8.10 pm. We were nearly at the hotel by this time and found out then that we had nowhere to go. Booking.com helped us to find somewhere else by 9 pm and agreed that the hotel's behaviour was very bad. If the hotel says they are going to call back with situation update, then they should. They did not refund any of our payment although booking.com are going to give us 25 euros in compensation. However, the whole evening in St Malo ended up costing us almost 200 euros as we had to pay for the alternative accommodation as well. Nowhere does it say that there is no-one to greet you after 8 pm. It says check in up to 8 pm but does not say anything about no-one being on the premises to help those who may, through no fault of their own, arrive a bit later or have had an accident. Not a good place to book and not a good advertisement for this establishment that they didn't have the courtesy to ring us back and that they had washed their hands of us and clearly were ignoring our calls. We appreciate that staff have to be paid for their work and if someone had been kind enough to have stayed, then we would have paid for their time. Instead we were subjected to a terrifying drive trying to reach the hotel with no assistance whatsoever from them. We hope they enjoyed cleaning our unused room and eating our uneaten breakfast. Not Good At All. Do not have any emergencies as they will not help you!
CEHill511
Reviewed 4 June, 2018
Beautiful building with secure grounds for parking. Huge en suite room - Jules Verne - tastefully decorated with lovely linen and towels. Very clean. Breakfast was in an elegant dining room - fresh orange juice and croissants served in a big dining table. Everything about the Manoir was big! The lady who checked me in was very pleasant and helpful. Only downside was property was further away from the old city than I anticipated, but would definitely stay again. An enjoyable visit.
JustcallmeJudith2013
Reviewed 27 November, 2017
The owners have done an excellent job of converting this 1685 Manor House. The room we had was vast. Never had an ensuite bath/shower (no screen or curtain) and a separate ensuite toilet. But that does come with its quirkiness. Beds were very comfortable and the room warm. Young lady on site was very helpful and friendly. Breakfast was ample with lots of coffee. One of the new windows let water in but this did not affect our stay. If we had a problem is sound proofing but I’m not moaning. You do need transport. Would stop again. L&J
Sondonduo
Reviewed 14 August, 2017
Delightful Manor House quite close to the centre if you're driving but sadly poor service. At 8.30am (when we were advised breakfast would be ready), no one apart from other guests were in the dining room and no food or drink to be seen, the one member of staff on site was late so nothing ready or prepared. We were given a wifi key on arrival but the wifi wasn't working. Disappointing given the lovely building and tasteful if scarcely decorated room. You will need taxis for the old Town costing c 12€ each way.
nouster