Reviewed 10 February, 2017
This hotel has got to be the worst hotel I've had the displeasure of staying in. Me and my friend booked a single room and were given a price on booking.com. When we checked in to the room the fan was broken. We informed reception who then gave us a key for another room to go to. This was not much better, the TV was broken too. But we stayed. On the day we went to pay our bill we were told by the incompetent, extremely rude manager our booking.com price was irrelevant. We were told we had to pay TAX/IVA which we agreed with. But they would not accept the price we had been told. We had to pay another price which was even more than we agreed with. When I asked the manager if I could explain what had happened he said no. He said he didn't want to listen and our bill was irrelevant to him. He shouted at me in front of his small daughter who was sitting in the office with him. She seems to be at work with him everyday. We were taken to his office which was very unprofessional. He should have come and spoken to us. Secondly me and my friend could hear him shouting at the poor guy who works on reception. Thirdly to shout like that at your staff and guests is an absolute disgusting way to run a business. To shout at people in front of your child is another story. He shouldn't be working in any managerial position. He is an absolute disgrace to this hotel. I feel sorry for his staff who clearly have to put up with his self righteous attitude on a daily basis. The hotel is shocking, it's falling to pieces, there are cockroaches everywhere. The breakfast is appalling, the toilet door on the female bathroom in reception doesn't even close, it's dirty and you can get much better quality for your money elsewhere in Salta. So do yourself a favour, stay away from this joke they call a hotel and the guy who is in charge. Spend your money somewhere else. Whatever your quoted on booking.com or any other Internet booking site will be irrelevant to him anyway. What a waste of bloody time!!
Reviewed 19 December, 2016
The fans are old and do not work. I asked them to give me a new room and the new one was smaller and the fan made a terrible noise which did not t you sleep. I asked for a room with a normal and working fan but they said they did not have any (the hotel was almost empty).
Besides the fan problem, the white towels were almost yellow and very old, and the walls were about to fall - with holes and lack of painting.
On top of that the people at the front desk treated me very badly, and I had to leave the hotel. I did not stay even the first night.
Reviewed 28 October, 2019
Nada que ver con las fotos. Hicimos una reserva y cuando entramos al Hotel nos encontramos que nada que ver.
El aspecto del recepcionista era bastante dudoso. Pero al ver las heladeras tipo súper y los "platos" sucios, grasa sobre el "mostrador" ( ni sé cómo llamarlo), etc.
Obviamente nos fuimos a otro lugar y los muy chantas no nos quisieron devolver el dinero. Compramos y pagamos a través de Almundo (otros chantas).
Conclusión, no vayan nunca a este Hotel... son despreciables.
Reviewed 26 October, 2019
Lo mejor de todo es la ubicacion pleno centro aunque al hotel le falta mantenimiento ,es un edificio antiguo y necesita refacciones,sencillo si buscas lujos ese no es tu hotel el desayuno comun,la atencion buena justo para bañarse u dormir
fui de paseo, no queria gastar tanto, me resulto comodo por la ubicación y el precio.
Reviewed 21 October, 2019
la ubicación y el trato del personal de recepción excelente, muy cordiales, el desayuno era simple pero abundante, estaba todo limpio, me parece que esta en refaccion. habia un conserje el señor Claudio, que nos atendio muy amable siempre, nos oriento y resolvio a la hora de consultarlo sin inconvenientes.