La Quinta Inn & Suites St. Augustine

As a business traveler who averages 100+ nights per year traveling, I am appalled by the treatment I just received at the La Quinta Wyndham - St. Augustine. I booked a night over a week ago, for an overnight stay with my aunt and mother so that we could visit the World Golf hall of Fame. I booked the stay thru Hotels Tonight, and at check-in was told that I specifically booked a king size bed. I informed the front desk staffer this was not possible and they refused to provide another option, insisting that the hotel was sold out. I then informed the hotel there was a double room that was just getting cleaned, directly across from the room they assigned us, and we would wait for that room. The front desk told me that my only option was the king bed. In checking both the Wyndham and Hotel Tonight Apps, it was obvious the front desk staff was lying as both apps showed availability. It’s also worth noting the staff was not wearing masks, there was no hand sanitizer, and their overall attitude was rude and dismissive. There is also a bit of a bait and switch at hand as there is no free breakfast available, despite the hotel web site indicating the contrary. While waiting in the lobby we witnessed various guests complaining the cleanliness of their rooms, specifically their bedding and towels. This hotel is to be avoided, especially with so many other options in the area.

Everything was great! We arrived earlier than expected and they let us check in early. Breakfast was served to go, not bad but was hoping for a sit down breakfast. The room was nice, clean and spacious. Had coffee maker, refrigerator, microwave… we had a great stay. Thank you!

Extremely clean and friendly. A very nice place to stay. Large rooms with comply beds. Small dogs are allowed for an additional fee. The tub had a safety handrail, which is the first time I have ever see one in a non handicap room before. Close to the outlet mall (not impressed by the mall) and restaurants. Did I mention the bathroom is large....well it is.

I can't think of one negative thing to say. The room was very clean, stocked with everything e needed. The bathroom was spotless and the room clean. A plus was non carpeted floors and the newness of everything. Would highly recommend to anyone.

I had a really hard time finding a hotel that looked clean and would accept large pets. Most have a weight limit of 25 pounds and if they do allow large dogs the place is usually dirty and smells like dirty dogs. This hotel was perfect. They allowed our 80 pound dog no problem and the room was so clean. The drive to the downtown Saint Augustine tourist area was only about 15 minutes. Because of coronavirus the breakfast was pre made grab and go bags with a muffin, fruit and granola bar instead of a hot breakfast but that was to be expected. I highly recommend this hotel and will stay again.