Country Inn & Suites Lackland AFB, San Antonio, TX

Starting at

$ 66

TripAdvisor Review

Based on 731 review

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Our 74 room hotel is 100 percent smoke free with complimentary hot breakfast, complimentary Wi-Fi, outdoor swimming pool and hot tub, business center, fitness center, guest laundry, 1500 square foot meeting room that can accommodate up to 90 people.

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Property Info

Our 74 room hotel is 100 percent smoke free with complimentary hot breakfast, complimentary Wi-Fi, outdoor swimming pool and hot tub, business center, fitness center, guest laundry, 1500 square foot meeting room that can accommodate up to 90 people.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool.
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Without elevatorsCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityMultilingual teamFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel inclRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Hop aboard the shuttle (surcharge) and get to the casino or shopping cenEnjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center.Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    405

  • Very Good

    176

  • Good

    60

  • Reasonable

    44

  • Bad

    46

Travelers profile
  • Business

    63

  • Couples

    42

  • Solo travel

    30

  • Family

    530

  • Friends getaway

    19

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Better places to stay that are still close to Lackland AFB.

Reviewed 8 august, 2021

We were in town to see our son graduate from Lackland AFB. The 2 stars is for the distance to the base only not for the hotel. First, the young lady was nice at the desk however, there is a AARP sticker on the door and she would not take my discount card because she could not figure out how. I let it go because people were lining up behind me. The room seemed clean however no trash bags in the trash cans. The toilet seat was broken and didn't look clean. I actually cleaned it myself. There was someone's used tooth picks under the sink area. The pool water was green and all the vending machines were broken. The area around the hotel is not the best. Woke up one night to what my husband and I was sure was a gunshot. The security gates were broken also. We have stayed at other County Inns before and have never had an issue. So this was disappointing.

Floridamom77

Looks can be deceiving

Reviewed 4 july, 2021

Online pictures make it look amazing. Coming here is a different story. Had it not been for GPS, you would never know this place is at, where it’s at. The entrance and surroundings are a bit lackluster. Very outdated. The pool and jacuzzi color was a turquoise green and murky like it hadn’t been filtered for a while. Me and my husband chose not to swim in it, which we were very disappointed because we were looking forward to it during these hot summer days. It doesn’t stop there, all the furniture they have in the pool area have stains on them like they’ve been their for years without upkeep. The room we had, as soon as you walked in, this smell of mildew hit you and became even more prominent in the bathroom. I had to use shoes or slippers to walk on the carpet in the room because going barefoot you could feel the dirt from it not being vacuumed or cleaned. Stains all over the carpet, which is an understatement. We had dead bugs just laying out on the carpet too and yes those are dead bugs in the pictures posted! (Mind you I was only allowed to post 9 pictures so their were tons more that I couldn’t add). Their were lord knows what kinds of stains on the walls and on the ceiling. We chose this hotel because of the reviews people left and the pictures from online looked great, but they are surely deceiving. Also, due to the closeness in proximity to Lackland AFB, where my husband was stationed at for training, we thought it would be perfect, which it was location wise, but that’s about it. We also received a note from housekeeping that stated they couldn’t clean our room because “we had our personal items out.” That’s the first time I’ve ever heard that and we’ve stayed at many hotels with our belongings out as it was in this hotel room, and our rooms got cleaned. They supposedly offer you free WiFi, and my husband needed this for his job, and you guessed it, WiFi did not work. After a few nights here, we decided it was best to check out early and check in elsewhere, with a Marriott hotel, about 15 minutes away. I would not recommend this place as a stay, even if it’s close to base. For the money you’d pay here, you’d get a better stay being farther away from base, at a cheaper rate, in a nicer part of town. I think the only upside to this stay was the lady at the front desk, she was kind. Think her name was Berlinda, but that’s about it. This hotel is due for a major renovation if they want the pictures they have on their website to look like the actual thing in person, cuz our stay here was not it and that’s me being nice.

TravelingNavyWife15

Needs improvement

Reviewed 6 june, 2021

So we stayed 5 days and only had housekeeping the day after we arrived. I had to get fresh towels, toilet paper and tissues. Trash piled up in our room - no fresh coffee/tea for the coffee maker in the room. We were given a handicap room. the problem with that is no counter at the bathroom sink to lay your things out. The shower head sprays straight out instead of downward. If you are going to offer less service, I suggest charging less for the room.

cmariert

Comfy beds!

Reviewed 21 march, 2021

Comfy beds and spacious living space! Wasn’t super clean, but the staff was very friendly! Sister’s room had hair all over the bathroom floors. Easy check in! Somewhat of an inconvenience for location.

Ekperkins24

Excellent Staff!!!!

Reviewed 13 march, 2021

The hotel did the best that could be done during the COVID restrictions. All the staff were pleasant and wonderful to interact with for my two week stay. I recommend this hotel for any long term stay and you won't be disappointed. Staff deserving of being singled out for special recognition are Jasmine and Venus for their exceptional efforts on behalf of the hotel. They went above and beyond the norm in helping ensure my stay was splendid.

clay35