Fairfield Inn & Suites San Antonio Alamo Plaza/Convention Center

Starting at

$ 179

TripAdvisor Review

Based on 370 review

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This charming hotel is in Downtown. The null comprises a total of 99 snug 99. The year of construction of this null dates back to 2010. In addition, Wi-Fi access is offered at the establishment's common spaces. The null provides 24-hour reception. A fee may be chargeable for some services.

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Property Info

This charming hotel is in Downtown. The null comprises a total of 99 snug 99. The year of construction of this null dates back to 2010. In addition, Wi-Fi access is offered at the establishment's common spaces. The null provides 24-hour reception. A fee may be chargeable for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Luggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentParking (limited spaces)Reception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessQuick checkoutUncovered parkingShower room adapted for wheelchairsBar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iTake advantage of recreation opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless Internet access, a television in a common area, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    171

  • Very Good

    130

  • Good

    44

  • Reasonable

    13

  • Bad

    12

Travelers profile
  • Business

    86

  • Couples

    102

  • Solo travel

    12

  • Family

    101

  • Friends getaway

    34

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good Hotel but sadly very environmentally unfriendly

Reviewed 29 october, 2021

We liked the location because of the walking distance to the riverwalk, The Alamo, Shops, etc. The rooms were in great condition as well as the pool and the gym. Staff was great and friendly. The only bad thing was breakfast. The food was ok, not great, but ok. However they use disposable plates and utensils, which I think it is so irresponsible to have single use plates when we should all try to avoid them. :( We washed ours and reuse them. But I think it is terrible the amount of trash the hotel is accountable of. The city should fine them.

Viajerita

Unsettling

Reviewed 29 august, 2021

Not a safe neighborhood, Aggressive homeless people on the streets and even lying on the 2 benches inside the hotel at the front door. We will not stay there again. Very loud bar across the street!! Unable to go to sleep till about 1-2 am. Very loud jacked up vehicles speeding around the hotel. We felt uncomfortable valeting our car in the neighborhood in fear it would be damaged, it was $27 a day. No room services, limited towels, but they would bring more to your room. Staff are very nice. Please be careful at night. It's not safe on the streets and they need security at the door.

paulaann67

Ridiculous…

Reviewed 26 june, 2021

The first time was pre COVID and was in town with my husband for a concert upon arriving after the concert we gave our car to the valet and went up to bed. The next morning as we went down to check out with our luggage they told us after waiting about 30 minutes that for some reason my husbands car didn’t want to turn on (it’s standard and a lot of people don’t get it the first try). My husband decided to go out there to get it turned on so we could leave and tell me why they decided to wait till we came out to leave that the car messed up last night as they were parking it when they could’ve called us to let us know before hand. So somewhere between that night and us checking out the car “messed up on it’s own” (which is not what the mechanic told us could happen easily) and we had to find somewhere else to stay for an extra 2 days while they fixed the car. All while all the manager did was take off the valet parking for one day which I thought was pretty ridiculous but we brushed it off and didn’t think about it again. Then this passed week we decided to give this place a second chance (this time in my vehicle) and don’t get me wrong everything was great till maybe the 3rd day of staying we decided to go get brunch and when we came back we had to wait for the valet person to come back which we didn’t mind seeing as they had a lot of vehicles at the time. While waiting I decided I’d clean up any little trash we had laying about in my truck. Mind you this little vacation was my husband and I and a other couple who non of which drink beer. While cleaning out the back seat we found an empty IPA beer can that is sold in this hotel under the seat. When we brought it up to the lady that was up in front she took note of it but then made excuses how a guest must have given the valet trash and they probably forgot it, which is a pretty dumb excuse seeing as it was pushed pretty far under the seat and there’s trash cans right outside by the valet. Then they day we were checking out (a day later) my husband decided he would want to see what was to be done about the situation seeing with everything going on we don’t know who was drinking in my truck or for what reason they might have been using my truck and the lady in the front (different lady) said she didn’t know anything about it and she was just a fill in so she didn’t know what to do. My husband then explained the whole situation and all that was done again was they took off a valet charge for just one day… I don’t believe we will be coming back to this hotel anytime soon for this reason. We just think that after messing up a car while being handled by someone who works there or someone drinking while in my vehicle is pretty ridiculous and worth way more then taking off just ONE day of valet parking. We didn’t even want anything we just felt it was very unsafe and unprofessional for these types of things to happen at such a hotel.

Jet41573421719

Outstanding Stay!

Reviewed 17 april, 2021

This is a great location with a totally awesome staff! Especially considering the circumstances (about which more later) they did an outstanding job and completely deserve the 5-star rating we give them. First, the location: As the name suggests, it is near the Convention Center and a block away from the Alamo and access to the Riverwalk, all great attractions. You're within easy walking distance of the downtown attractions, and to public transportation (and a hop-on hop-off bus stop for seeing the other attractions in comfort). You can park your car and not have to use it until you leave. There are some comments in the other reviews about the required valet parking, and it is a bit pricey. We were using my companion's car for this trip, and it is a standard (stick) shift with clutch and all. The day we arrived none of the valets had experience driving and parking a stick shift (we specifically asked), and my companion was reluctant to entrust her car to amateurs, but didn't want to leave it on the street either, so the management allowed us to park the car in their valet parking lot. That was very kind and understanding of them. Apparently because of COVID, the main entrance to the Fairfield was blocked, and we had to go around the corner and use the entrance for the Springhill Suites hotel that shares the same building. Along with the COVID problem and the "social distancing" it caused, as it turned out when we were there was also Spring Break time in San Antonio, and the hotels (both Springhill and Fairfield) were completely filled (we were told). Nonetheless, the staff managed to keep everything humming smoothly, and we experienced no inconveniences, save for the additional people in the hotel itself. This was truly an experienced, professional staff, and a credit to the Marriott chain. Outstanding! Many hotels that don't have full restaurants are not providing hot breakfast due to the virus. This property has solved that problem, and did offer a hot breakfast (single menu, limited choices, cooked by the staff and served to you by them) that isn't what we expected in the old days, but was quite satisfactory. Some other reviewers mentioned the noise. We were there during the week, so we missed the Saturday "club noise" and had a restful sleep even though the hotel was full and some at least were Spring Breakers. These folks really did an outstanding job coping with the unusual situation and deserve praise. We certainly enjoyed our stay and appreciated all they did for us.

Don T

Excellent post-stay customer service by Ramon Garcia, Dual Operations Manager

Reviewed 31 march, 2021

I stayed at this hotel recently for two nights, and had no issues or problems, I liked the room and the staff was friendly and helpful. But once I got home and unpacked a few days later, I realized I had left behind some humble little face towels that are inexpensive and basic but sentimental since they have traveled all over the world with me! I immediately could picture in my mind's eye having set my last two clean cloths on top of the towel bar by the sink and realized I had not noticed them when packing. Anyway, I knew housekeeping must have collected them along with the towels and that maybe it was a long shot, but I called anyway and left a few messages about it. I got a call back from Ramon Garcia, the Dual Operations Manager, who assured me that he would as he said put out an "all points bulletin" to try and locate them, and he promised to call me back. A few days later he called to tell me that the two towels had somehow been unsurfaced, and that they were ready to be mailed back to me. When I thanked him for taking the time to try and find these humble items that most people would probably have written off, he said that over his career he had learned not to make any assumptions about the value of a guest's belongings based on age, condition, or perceived value, but that he made the same effort for any left behind items. I consider this attitude, and also his persistence and follow-up, to be exemplary! That kind of attention to detail and customer service is rare and I think Ramon is a real asset to the property and this probably reflects that he would be so in any capacity, as he continues his career. Thank you!

debbieyasser