Property Location
With a stay at Holiday Inn Express San Antonio N-Riverwalk Area, you'll be centrally located in San Antonio, just a 4-minute walk from Market Square and 6 minutes by foot from River Walk. This hotel is 0.8 mi (1.2 km) from Henry B. Gonzalez Convention Center and 0.8 mi (1.2 km) from Alamo. Distances are displayed to the nearest 0.1 mile and kilometer.
- Spanish Governor's Palace - 0.2 km / 0.1 mi
- Main Plaza - 0.3 km / 0.2 mi
- Cathedral of San Fernando - 0.3 km / 0.2 mi
- Market Square - 0.4 km / 0.2 mi
- River Walk - 0.5 km / 0.3 mi
- Aztec on the River (Aztec Theater) - 0.5 km / 0.3 mi
- San Antonio Majestic Theater - 0.5 km / 0.3 mi
- Artpace - 0.6 km / 0.4 mi
- Tower Life Building - 0.8 km / 0.5 mi
- Travis Park - 0.9 km / 0.5 mi
- Briscoe Western Art Museum - 0.9 km / 0.5 mi
- San Antonio Central Library - 0.9 km / 0.5 mi
- La Villita - 1.1 km / 0.7 mi
- Plaza Wax Museum and Ripley's Believe It or Not - 1.1 km / 0.7 mi
- Guinness World Records Museum - 1.1 km / 0.7 mi .The nearest major airport is San Antonio International Airport (SAT) - 16.6 km / 10.3 mi.
Rooms
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dining
A complimentary buffet breakfast is served daily.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out.
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A small hotel with great potential
The quietest hotel room I have ever stayed in! Stayed several nights. The first night arrived after dark. Due to massive construction around the hotel, the cell phone program Google Maps, and the IHG online instructions could not lead us to the hotel. We finally had to drive around and around in the dark to find the hotel. For three nights, we parked in the hotel’s 12 car parking lot. Parking was so tight that one of us had to stand outside the car and direct the driver how to steer in spots that had only a few inches of clearance on each side. When the construction around the hotel is finished, and there is good parking, this will be a hidden gem.
Dirty - would not recommend
We just stayed at this place from March 3-6, 2021. We were willing to live with and deal with the hair in the toilet and peanuts on the floor by the curtain. However, things started to add up - another guest we checked in the same time we did was extremely upset with his dirty room and parking situation - from what we know he left and so should have we. We are Platinum members and owners in the IHG Resort Club and this was the worst place. The next morning, even though they advertise the breakfast, did not have it because of "Covid" - we were handed a sack bag of an apple, muffin, juice cup and coffee. Anything else we had to purchase even though it probably would've been in the breakfast. My husband went to sit down at one of their tables and was told he could not eat at the table even though 2 days later 3 of the staff ate lunch at the tables and their to-go cartons remained throughout the evening. Pool was filthy - no access; grounds filthy. When asked about the "no sitting" at the table the clerk indicated that local management made the decision because people didn't know how to social distance. No valet parking except on weekends - we were charged for Friday night even though we didn't use valet parking and the other two nights beforehand - about 12 spots on the side on the hotel of which 2-3 staff members use. We were told when we arrived if we couldn't find a spot to go look for one close and let them know. When asking about room refresh was told that due to Covid they do not refresh rooms - so bring your dirty towels to them and they'll give you more - oh before I forget - 1 set of towels, 1 tiny trashcan - empty shampoo, conditioners containers. In asking about trash the clerk gave us a trashbag and said to put dirty trash bag out in hall for pick up - no wonder the exterminator was there. On the 2nd day my husband went down to get coffee and the lunch bag breakfast and could not get one for me - I had to come get my own???? - when we opened that bag it contained a rotten banana. We did discuss our concerns with the clerk that day and she said to call corporate - which we did - because all of the above were corporate decisions and not local ones - hmmm, still waiting on Janice to follow up - DO NOT STAY HERE UNLESS YOU ARE OKAY WITH SUBSTANDARD SERVICE.
Dirty room, horrible staff
When we arrived, the Valet was amazing and one of the most helpful people I have interacted with. Unfortunately, he was the only one and is not normally at this hotel. The rest of the staff we interacted with were short at best ranging to abusive when we gave up and left our prepaid reservation early. The first night we didn't pay much attention since it is a Holiday Inn it should be clean. The next day we noticed the hair pile in the corner of the bathroom and the unvacuumed area of the floor. Then the hard stain on one of the sheets, the glasses bow from a previous guest on the floor, a small piece of a different carpet on the floor for some reason and you don't want to know what the bathroom looked like under blacklight! The final straw was the ants that started crawling on the beds. That did it and we left. This was not only the dirtiest Holiday Inn I have ever stayed at but one of the worst hotels of any kind including most little roadside motels. During COVID with very few guests this should have been the cleanest room I have ever been in. Also, we booked through Priceline and they wouldn't do anything but call the hotel with the bad staff and they didn't even get an answer. They refused a refund so we even had to pay for nights we didn't use. I will never use Priceline again.
Would not recommend
I would not recommend staying here. My family and I stayed here for one night and did not enjoy our stay. The blankets had black smudges and yellow stains throughout. The sheets had tons of black splotches that left the sheets looking dirty and grimy if you brushed them away. The hanging air conditioner was very loud and dripped. And the phone did not work. The staff was nice and even had a to go breakfast since COVID.
Great stay
Excellent hotel that I would happily stay in again. I travelled with my wife and 2 year old son and stayed here for a couple Of nights. We used the valet parking which was $17 a night and extremely smooth. Big shout out to Edgar who was fantastic and so helpful. Check in was smooth as you’d expect from IHG and we were given a family room on the second floor right next to the fitness room as requested. The room was clean and extremely spacious. King size bed (super comfy), sofa, massive TV, Fridge, microwave etc. And the bathroom was perfect complete with all toiletries and a hairdryer as you’d expect. The fitness centre was still open and was perfect for a few nights. A bench with dumbbells up to 50lb and a couple of running machines. Location was perfect for the price. It was a 10 minute walk to the river walk and the start of the main San Antonio hot spots. If you ask somebody how to get there via the lights in the park then the walk is a lot more attractive! Last point to note - this hotel has a huge amount of history so immerse yourself in it. The ghosts aren’t as bad as you think either...in fact they we’re pretty friendly, just don’t read about them before you go to bed!