Staybridge Suites San Antonio Sea World

Starting at

$ 248

Property Location With a stay at Staybridge Suites San Antonio Sea World, an IHG Hotel in San Antonio (West San Antonio), you'll be within a 15-minute drive of Lackland Air Force Base and University of Texas at San Antonio. This hotel is 12.3 mi (19.7 km) from The Shops of La Cantera and 1.3 mi (2.1...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

<h3>Property Location</h3> With a stay at Staybridge Suites San Antonio Sea World, an IHG Hotel in San Antonio (West San Antonio), you'll be within a 15-minute drive of Lackland Air Force Base and University of Texas at San Antonio. This hotel is 12.3 mi (19.7 km) from The Shops of La Cantera and 1.3 mi (2.1 km) from Aquatica San Antonio Waterpark. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Baptist Emergency Hospital - Westover Hills - 0.3 km / 0.2 mi<br> - Westover Hills Lung Center \- 0.5 km / 0.3 mi<br> - Hill Country Golf Club - 1 km / 0.6 mi<br> - Santa Rosa F...

10919 Town Center Dr, San Antonio, TX 78251, USA - San Antonio, Texas - U.S - 78251

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    124

  • Very Good

    51

  • Good

    14

  • Reasonable

    9

  • Bad

    16

Travelers profile
  • Business

    35

  • Couples

    18

  • Solo travel

    8

  • Family

    130

  • Friends getaway

    5

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Found Bedbugs in two different Rooms

Reviewed 30 may, 2022

they gave me a room on the 4th floor and we discovered it had bed bugs. After discovering it, we moved at 1:00 am in the morning to a different room on the third floor, we woke up in the morning and a bed bug filled with blood was on the same bed. I had to start at 6:30 am doing laundry at the hotel all day and head back home without going to sea world. They were not going to charge us because of the bed bugs. However, because we took longer to check out (since we were doing laundry for all our clothes and putting everything in bags so as not to transfer the bed bugs with us back home), we also left for an hour to go get lunch for our 1 year old. We checked out at 4:30 pm instead of 3:00 pm and they said that they be charging us for a day since we took long to check out. It is unbelievable and unethical, that the staff want us to get out so they have room for another guest to occupy.... a room with bed bugs. If you decide to stay here, please inspect the beds, the sheets, mattresses, make sure you take extra care not to transfer these bugs with you home. These insect are nasty and you won't get rid of them easily.

258wc

Needs renovated as soon as possible!

Reviewed 18 march, 2022

This hotel is quite dated and needs to be renovated. Parking is limited with what appears to be smaller than normal spots. Once in the room, you could tell this hotel has been used hard with limited upkeep. The couch appeared to be broken and the pull out mattress is quite worn. There are holes in the doors and stains on walls, furniture, etc… upon checkin, they advised they were adding a refundable fee in the credit card for any damage sustained during stay; our suite appears to be the one that initiated this practice! Staff has been friendly… We will update; this is our first night in room. *as a platinum member, I have stayed many nights at various Staybridge Suites throughout the US.

local3284

Poor Service on Weekends

Reviewed 17 june, 2021

Be aware they do not clean or bring towels on weekends unless you request ahead of time! Older hotel needs attention. Had to get different bed cover because ours had huge dirty spot on it. Bathroom sink did not drain, when I requested it be fixed they just removed the stopper! Lastly, the shower had so much power it would knock my grandchild over, no kidding! Their suggestion was to turn it down, so if you like cold showers that would work. Would not stay here again.

soonerlegend

We stay here every year...

Reviewed 9 june, 2021

When we checked in the lady was still changing the sheets on our bed however she made sure we were satisfied before leaving. The staff made sure our room was to our expectations and their customer service is top notch. We checked in after staying at the Hyatt Regency Riverwalk paying $350 a night and I must say the service here was just as exceptional and a much larger room. Very close distance to Laguna Madre and they provide a social hour with free drinks and a light dinner. My son wanted a banana at night and the kitchen lady dropped eating her dinner so she could go find him one. How nice is that?

316shellyj

Checked in to find unclean room. Boo

Reviewed 19 march, 2021

Dirty towels hung so dirt didn't show. Trash not emptied. That's enough for me right then and there had it not been for the largest ice/snow storm and no other available rooms in town.Does that mean this is excusable? No. What is wrong with this corporate view? Hygiene is a priority even without COVID. Maids, are you listening?

SecretServiceReview