TripAdvisor Rating
Based on 961 reviews
See all**Property Location**.With a stay at Grant Plaza Hotel, you'll be centrally located in San Francisco, a 6-minute walk from Union Square and 11 minutes by foot from San Francisco Museum of Modern Art. This hotel is 1.6 mi (2.6 km) from Pier 39 and 1.8 mi (2.9 km) from Alcatraz Island....
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Excellent location, very clean and lovely helpful staff
We stayed here 2 weeks ago. Great location in China Town, very helpful friendly staff and although no breakfast there was good coffee in the morning! Rooms are small but extremely clean. Definitely recommend it.
Very small rooms with very small hard beds
If you've every stayed in a modern hotel, you will be shocked when you first go into your room. The rooms are just big enough to hold a 'full' size bed. And that bed... A six-foot tall person will sleep with his heels 6 inches beyond the bottom of the bed. I suppose they couldn't put in a longer bed, because a longer bed would block the bathroom door from opening. And the beds are ROCK HARD. I did not sleep well. On the positive side: The hotel walls are at least reasonably painted, and not too dark. The bathroom is VERY small, but it has new-ish tile and the shower wasn't too bad. I was told that rooms on the second floor are a little larger, but the beds are the same size. The hotel 'lobby' is very small, but that doesn't bother me. You would think that you could get better than this for the money it costs. Apparently San Francisco is just so expensive that even very bad quality is expensive.
Wow. just, wow.
Let me preface this by saying that I travel to SFO for work on a regular basis, and have stayed in plenty of the boutique hotels in this area. This is the first time I've been motivated to write a review. On the plus side, the hotel is just up the block from the Dragon Gate, and is close to market St. Their lobby is nice. Upon opening the door to my hotel room, I noted that the door almost hit the bed. My first words were "what the..." as I could not see a bathroom, and was filled with dread at the idea of a communal bathroom. But my worries were allayed when I realized that I couldn't see the bathroom, as it was behind the door I'd opened. The room, such as it was, was barely bigger than the full size bed. 3 feet of clearance between bed and door, and about 2 feet at the front and far side. As its SFO, I didn't expect a big room, but this was basically a walk in closet with an attached bathroom. The bathroom actually felt bigger. Now, bear in mind, I stayed here for 6 nights. The first night wasn't too bad, I was dead tired from traveling. Over the next 5 nights, I discovered how bad a hotel can be. The mattress was about as soft as 2x4's. To the point that sleeping on it was physically causing me pain. I ended up sleeping on the floor some, and also piled my pillows into the bathtub, and slept there too, trying to avoid the bed. I even went so far as to consider running to target to purchase a 2 inch memory foam topper, to try and make the bed reasonable. I skipped it and stuck with the tub. Over the course of my stay, I also discovered how uncomfortable a room with zero air movement can be. Sure, no problem, no AC. I get it. but a ceiling fan would have been nice. Anything to shake out the air in the room. It was this lack of airflow that led me to open the window, which I maybe shouldn't have. Over the weekend, late at night, I was lulled to sleep (in the bathtub), by the sound of hookers moaning in other rooms. And when you say to yourself, "It couldn't be that bad..." I was able to hold my phone up to the bathroom window and translate some of the things they were saying in Chinese, with google translate. It was a definite moment. So, to summarize, the lobby is nice. The staff is very friendly, and the hotel is in a great location. The bed was atrocious, and the hookers outside were hilarious. The bathroom water pressure was actually quite good, and the pillows were fluffy. Overall, given my experience, I wont be staying at the grant plaza again. It took 2 hours of deep tissue massage to work out the wreck that was my back after sleeping here for 6 nights.
Acceptable
GOD The location is really good to go walking to most of the places. The bathroom and the bed were clean. BAD The room was not clean as expected, the curatin which had to avoid the light was really dirty, it was disgasting to touch it to lower and the carpet was quite stained, instead the bathroom and the bed were clean. The photos of the room really did not correspond at all with the room.
Bare basics in an ok location
This is definitely a two star hotel. The location is reasonable, a 5 minute walk to the train line. No aircon, no fridge, beds a super hard and the pillows are half the normal size, quite noisey especially if you need to leave the window open as the only form of aircon. Clean.