Sunscape Sabor Cozumel

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TripAdvisor Review

Based on 3690 review

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La diversión es en el corazón de Sunscape Sabor Cozumel, el concepto Unlimited-Fun ® escapada perfecta en un destino ideal isla. Situado en la pequeña isla de Cozumel, a sólo 12 millas de la costa de la península de Yucatán, en México, a sólo 15 minutos del centro de Cozumel y un corto de 20 minutos...

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Quarto Duplo Deluxe com Vista Tropical

Lovely space spaces of 106.68 square meters are excellently presented. Each bedroom has a queen bed, overlooking the sea. All rooms overlook...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

King Deluxe com Vista Tropical

Lovely space spaces of 106.68 square meters are excellently presented. Each room has a king bed, with a sea view. All rooms overlook the lus...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Duplo Deluxe com Vista do Mar

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

King Deluxe com Vista do Mar

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Delux Ocean Front Double

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Property Info

La diversión es en el corazón de Sunscape Sabor Cozumel, el concepto Unlimited-Fun ® escapada perfecta en un destino ideal isla. Situado en la pequeña isla de Cozumel, a sólo 12 millas de la costa de la península de Yucatán, en México, a sólo 15 minutos del centro de Cozumel y un corto de 20 minutos del Aeropuerto Internacional de Cozumel, Sunscape Sabor es el más completo complejo turístico frente a la playa en la isla. Las 218 habitaciones y suites ofrecen amenidades finamente equipadas y unas vistas preciosas. Cada habitación tiene un balcón o terraza privada, mini-bar, televisión de pantal...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyCoffee/Tea Maker
Reception services
Services / Luggage StorageExchangeWi-FiTourist Office
Kids PlaygroundAccepts major credit cardsPolyglot TeamButlerTVStationary storeWedding ServiceButler
Food & Beverage
Special diet menus (on request)restaurantBuffet Restaurant
Wellness facilities
BarBabysitting on RequestFree fitness centerDirect beach accessMassage ServiceSpa
Transport options
Bicycle rentalTV
Cleaning / Laundry Services
Online check-in
Stores
Gift ShopBusiness centerRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indooShops / Shopping
Accommodation
Playground
Activities
Water sports

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1284

  • Very Good

    1252

  • Good

    626

  • Reasonable

    303

  • Bad

    225

Travelers profile
  • Business

    15

  • Couples

    1222

  • Solo travel

    64

  • Family

    1326

  • Friends getaway

    613

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Entertainment Team

Reviewed 19 january, 2022

The entertainment team does a great job and would recommend going to this all inclusive hotel. The food is good and the employees are very friendly. The rooms are nice as well and we always get the beach front.

lanaer2022

LOVE THIS PLACE

Reviewed 18 january, 2022

We have been coming to Sunscape for 7 years now. We love it here. The staff is very helpful, welcoming and friendly. Juan Carlos, bellman has always been very welcoming with a smile on his face when we get there, he never hesitates to help in any way. Lourdes and Andrea, at The Patio was so sweet and very good waitresses, they were fast and friendly. Eduardo at The Patio always seated us in a timely manner and very nice when we went there. Juan at The Patio was so friendly and a great waiter. Orlando was also very helpful and nice!! Adrian at Sunny Side was so pleasant, always happy to see us. Monserat, director of entertainment was Wonderful!! She was always in a great mood, ready to help in any way!! We enjoyed volleyball sooooo much. Pablo is very nice at front desk and always willing to help with any of our questions, very accommodating. Veridiana, our waitress on the beach was so fast and efficient getting our drinks, she was very happy everyday!! Christian was very nice and helpful!!! The location is perfect and has plenty of things to do. There is remodeling, but it is not bad at all!!

JDlynn

Excellent Experience

Reviewed 10 january, 2022

The staff at Sunscape Sabor (specifically the manager -Louis Alfredo and hostess and waiter at El Patio restaurant inside Sunscape) made us feel so very welcome and special. They went over and above to make our meals special. We were actually staying at the Sister hotel (secrets), but would come to the El Patio restaurant in Sunscape because of the amazing authentic Mexican food and the welcoming staff. Thank you!! WE are definitely frequent visitor of Sunscape.

DianaAtha

Free WIFI?!? Ha!!

Reviewed 8 january, 2022

This is easily the worst resort I have stayed at on Cozumel ever, and easily this worst I have stayed at worldwide in the past 10 years. Advertised as free wifi on Expedia, that is ONLY in common areas, not your room. If you like to work out in flip flops, or as I do in bare feet, forget it. “Tennis shoes señor”. Before the nay-sayers jump in about their Club Fit having the same rules: this is Mexico ffs! Also maybe take a look at the kinesiology benefits of barefoot workouts! Bar and restaurant staff are not attentive. This is not out of character for an all-inclusive Lastly, and definitely most importantly, over half of the resort is under construction, including 2 of the 3 swimming pools, and no compensation to the guests. I will never go back here, and I hope a lot of people read this and vote with their feet also.

Caniwidiver

In times of COVID-19, the best precautions by all staff

Reviewed 6 january, 2022

We were there from December28th 2021 to January 4th 2022. We knew immediately that we would be safe. All staff, even the beach cleaners wore masks at all times. Disinfectant was available everywhere, our temperature taken before entering any eating facility, our room numbers were jotted down always. The personnel were attentive to our needs and even remembered our favourite drinks. The bar staff knows how to make VERY GOOD drinks and have good knowledge of all drinks. GAUDENCIO was one of the best drink maker as he would make espressos, or any type of coffee we would ask for. He made good drinks and served a generous amount of Baileys. You did not have to return for a second. The food was not the greatest, but we managed nevertheless to eat well. We knew of the construction ahead of time, so that was not an issue and we were not bothered by it. All in all, it was a great trip. The hospital personnel even came to our resort to do the PCR test. We had no reason to worry as we were all triple vaccinated

Jeannette673