Holiday Inn Monterrey Valle

Starting at

$ 72

TripAdvisor Review

Based on 251 review

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This hotel is located in the Valle Oriente district, just a couple of steps from the centre. Here, guests will be able to explore countless shopping and entertainment venues. Monterrey is around 40 km from the hotel, and the international airport as well as Cintermex shopping centre are situated jus...

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Property Info

This hotel is located in the Valle Oriente district, just a couple of steps from the centre. Here, guests will be able to explore countless shopping and entertainment venues. Monterrey is around 40 km from the hotel, and the international airport as well as Cintermex shopping centre are situated just 30 km away. This modern building is equally suitable for business guests and holidaymakers. There are a total of 198 spacious rooms with luxury floors as well as wheelchair accessible facilities. The hotel is also able to arrange weddings on the hotel premises. Amongst the facilities count a foyer...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolOutdoor Pool.
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasReception with wheelchair accessIn-room accessibilityContactless check-in availableMountain biking nearbyMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeSeasonal outdoor poolWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesRelax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Business centerEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.SaunaTake advantage of recreational opportunities offered, including a spa tub, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless InterEnjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), a television in a common area, and a banquetEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourrestaurantElevatorBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting t

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    73

  • Very Good

    87

  • Good

    40

  • Reasonable

    31

  • Bad

    20

Travelers profile
  • Business

    161

  • Couples

    20

  • Solo travel

    7

  • Family

    33

  • Friends getaway

    11

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great location, need to improve service!

Reviewed 28 july, 2021

Allow me to say that this property is in the center of trendy San Pedro, walk access to shopping centers, restaurants, and entertainment. Infrastructure and rooms are in good condition, rooms are large and comfortable (including an A/C that works well!!). Where this location need urgent attention is in the service side: (a) front desk experience was sub-standard, I think mainly because is under staffed; (b) Hotel has only 1 restaurant, which is perfectly fine for a HI, On this I will split my comments: (1) Morning service is suppose to start at 6:30AM, well by 7:00AM they have only half of things out, wont be until 7:30-8:00AM when is in full swing. So if you need to depart early in the morning plan a stop by a coffee shop. (2) Room Service is GREAT! fast, large variety and very good quality food. (c) Check out process confirmed my perception on the front desk, it took them ~30 minutes just to print me a charges summary (not even a proper invoice). I like the location a lot, however don't think is enough .

velascole

A mistake in booking, through Agado, meant I was totally ripped off.

Reviewed 26 august, 2019

First the hotel. Nice enough, clean and reception staff helpfull. Don't expect a cooked breakfast if you are vegetarian! Even the scrambled eggs have meat in them. To the rip-off. I mistakenly booked for Aug instead of July, same dates. When I arrived and it was realised, I was told by the reception staff to contact the agent who would do a refund.Obviously I had to pay for the rooms now I was there, so I paid £454 on top of the £309 already paid to Agado. On my return to the UK I contacted Agado who then contacted the hotel. The hotel told them that they were not prepard to move on their policy that, if I didn't turn up on the Aug dates, it would be considered a no-show. So for a 5 night stay the hotel has had £763 of my money, plus of course they will have filled the room that was vacant, presumably at the same £454. Total money made by the hotel through one simple mistake by a PAYING customer - £1214 for 5 nights. Like I said, a complete rip-off!

JohnE3108

Very minor complaints, but otherwise perfect.

Reviewed 29 january, 2019

Stayed here for 5 days in January 2019 and was satisfied with my stay. It's close to many restaurants and a large shopping centre, but the hotel itself also has a restaurant, which I ate at twice, and enjoyed the meals I had, especially the buffalo wings. There's also a small convenience store with soda, snacks and toiletries, in case you need either. The rooms were spacious and clean, and the beds were comfortable. My room was facing north towards the school, and was very quiet. Even though it was right beside the elevator, I was never disturbed by any elevator noises. The Free WiFi worked fine for me during the entire length of my stay, but the TV had a few minor issues with reception. My only complaint about my room in particular was the weak pressure on the shower, and the tub faucet being loose. The staff, from the front desk to the food service, were polite and friendly. I plan on coming to Monterrey again in the future, and will more than likely be staying here again when I do so.

ThisIsNotMe

Good location with caveats

Reviewed 4 january, 2019

Rooms can get very cold at night and one has to call the front desk every single night to remind them to turn the heating on. The personnel always came up with a nonsense excuse explaining that the heating system only works when the outside temperature falls below a certain level. I have stayed at hundreds of hotels all over the world and this is the first hotel I stay in that monitors the temperature in the outside to control the temperature inside of the building. It is weird, to say the least... The front desk personnel could have been a little bit more kind and understanding instead of resorting to cookie-cutter, nonsense responses. We have stayed at this hotel two years in a row. In both instances, the room keeper always left only 3 towels no matter how many times we reminded her we were a family of four. We had to call every single day in order to request the missing extra towel. We also tried addressing the issue with the front desk but to no avail. On the good side: Rooms have a good size, Wi-Fi is kind of decent most of the time, Parking is free but way too dusty and dirty

JP-Woodlands

Great experience,Great Food,Great Ambience

Reviewed 15 december, 2018

Great experience,Great Food,Great Ambience. Location is also nice .see pictures taken from my room window. Breakfast is also delicious. Shopping mall s are nearby.very lively place to stay for business or leisure

mihirbaxi