Property Location
With a stay at Extended Stay America San Rafael - Francisco Boulevard East in San Rafael, you'll be within a 10-minute drive of Mission San Rafael Arcangel and Dominican University of California. This hotel is 10.4 mi (16.7 km) from Muir Woods National Monument and 10.2 mi (16.4 km) from Tiburon Ferry. Distances are displayed to the nearest 0.1 mile and kilometer.
- Mission San Rafael Arcangel - 4.5 km / 2.8 mi
- Dominican University of California - 4.6 km / 2.8 mi
- Marin County Civic Center - 7.7 km / 4.8 mi
- Craneway Pavilion - 13.7 km / 8.5 mi
- Tiburon Ferry - 16.4 km / 10.2 mi
- Muir Woods National Monument - 16.7 km / 10.4 mi
- San Pablo Lytton Casino - 17.5 km / 10.9 mi
- Angel Island - 17.8 km / 11.1 mi
- Hilltop Mall - 19.8 km / 12.3 mi
- Bay Area Discovery Museum - 20 km / 12.4 mi
- Golden Gate Fields - 21.1 km / 13.1 mi
- Presidio of San Francisco - 22.3 km / 13.8 mi
- Berkeley Marina - 22.4 km / 13.9 mi
- Marin Headlands - 23 km / 14.3 mi
- Golden Gate Bridge - 23.2 km / 14.4 mi .The nearest airports are: San Francisco International Airport (SFO) - 50.8 km / 31.6 mi
- Oakland Intl. Airport (OAK) - 45.3 km / 28.1 mi
- Concord, CA (CCR-Buchanan Field) - 51.2 km / 31.8 mi .The preferred airport for Extended Stay America San Rafael - Francisco Boulevard East is San Francisco International Airport (SFO).
Rooms
Make yourself at home in one of the 112 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat- screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
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Not a huge fan...
You usually know exactly what you're getting with the basic Extended Stay America chain. Basic comfort at higher than basic comfort prices. Nothing much different about this property in that respect, but some of what you pay for has been removed by the COVID pandemic, yet prices seem the same. You're definitely getting less bang for your over extended buck at this property. The hotel is large and located just outside the main SR downtown area, right on HWY101. It's easily accessible by car and there is ample parking available at no cost, but without a car, you would be a bit stuck for getting to SR or anywhere else. As always with ESA properties, there's annoying, but probably needed security. You have to be buzzed in by the front desk from around 9:00PM each night and if they're not around, you're not getting in until they get back. The staff at these properties are always a bit gruff and a bit 'couldn't care less, take it or leave it' in their approach. This property is no different. You can't charge anything to your room. There is nothing available to charge. Yet they insist on taking a huge deposit (normally on your credit card) for "Incidentals". There are no incidentals. Rooms are very large, but feel a bit empty. There's a kitchen with fridge, stove top, microwave, but all the utensils have been removed, I presume for COVID reasons. You'll have to provide all your own plates, cups, silverware, pots etc if you are planning on using the kitchen until things get back to normal. The fridge was the noisiest I've ever found in any hotel anywhere in the world. I was wondering if someone was revving a motorbike all night. Beds are old and sagging, but the linens were clean. There is a TV, iron, ironing board and very slow, annoying WIFI (they want you to pay extra for something better). The entire room stank of wet dog. There was also a very wet and stained area on the carpet, which had clearly only just been cleaned, failing to remove the stains. I was too tired and it was too late when I checked in to bother with this unpleasant dog like stench. The bathroom sink was blocked and the plug didn't work. There's no bath tub, but the huge walk in shower has good water pressure. The towels were clean, but as always there's enough soap & shampoo for one person, for one wash. Breakfast has been taken away entirely. All the front desk was prepared to do was direct you to the nearest Starbucks. No tea, no coffee, no anything. Even in the rooms. No discount either. There is still coin operated laundry on site. Some people love this chain. It's a perfectly OK option. It's just over priced for what you get. Compare it in price to the far superior offerings of say the Holiday Inn Express brand, which is always cheaper and you'll see how ESA fails. For San Rafael, you won't have very many options, so this is certainly an OK choice for a short stay.
Worst experience in my life. I'm going thru cancer treatment, they made it worse
bad location, daily encounters with homeless people, cars broken into, burnt cars in parking lot more weeks, front desk takes money from credit account without explanation, ESA main office will not help with problems, they tried to evict me saying I hadn't paid! It just goes on and on. They stressed me out while I was recovering from cancer surgery, and they're supposed to be partners with ACS?!?!?
Extended Stay is awesome due to Tammi Silva, General Manager.
Extended Stay offers unique experience with kitchens, accomodations at reasonable costs. More importantly, employees make your stay special. General Manager, Tammi Silva, provided outstanding customer services. I referred guests to stay at Extended Stay and all were given personal attention to meet their specific needs. Tammi went out of her way to listen, be helpful to their requests. She would always go the extra mile. When someone needed to change rooms to another floor, Tammi handled concern professionally until request could be met. Thank you so much Tammi! I will encourage future families to stay at Extended Stay. Best regards, Gail
Long Term Guest
The staff here have taken excellent care of us during our stay. Tammi genuinely cares about the guests and is always going out of her way to make sure they are comfortable. The housekeeping staff are the very best. I have travelled extensively and give them 5 stars for sure. Dave in charge of maintenance is quick to address and fix anything from a broken radio to a burned out lightbulb in our room. I would have given 5 stars but am concerned about the lack of insistence that guests wear masks in the hallways and other public areas. It’s not happening which becomes unsafe for everyone. The staff do wear masks.
Horrible service
The front desk people are terrible at night! It’s amazing that they can turn away someone who paid already through Priceline and has copy of Id. I am a father who is traveling because of a sick child and Sean at the front desk doesn’t want to help me with. I expired Id and one that is a copy.