Motel Santa Cruz
Starting at
$201
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TripAdvisor Review
Based on 75 review
See all
This comfortable hotel can be found in Santa Cruz. No pets are allowed on the premises.
More details
TripAdvisor Review
Based on 75 review
See all
This comfortable hotel can be found in Santa Cruz. No pets are allowed on the premises.
More details
This comfortable hotel can be found in Santa Cruz. No pets are allowed on the premises.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor
Excellent
0
Very Good
3
Good
6
Reasonable
4
Bad
62
Business
1
Couples
20
Solo travel
7
Family
21
Friends getaway
13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 20 June, 2021
This place is NASTY!!! 1. Front desk=meth heads 2. Many, many, many meth heads (or pick a hard drug) hanging out in parking lot/around hotel rooms. There was one lady having a very loud argument WITH HERSELF. 3. Place is rundown and outdated , to say the least. 4. Place is to ghetto for a food vending machine BUT you can buy 3-4 snacks from the front office. 5. Did I mention meth heads? BC there is a constant flow of meth heads on bikes coming in and out of this place. Definitely seen at least 2 drug deals. 6. Front desk, bc they're druggies don't give a damn about their guests safety. 7. This place was so bad, we ate the $160 dollar cancellation fee (we booked 2 nights) to find another hotel, which was worth it . Didn't feel safe there at all! Don't come here, unless you approve the info provided above.
santeria720
Reviewed 19 November, 2020
We stayed at Motel Santa Cruz when we evacuated from our home due to CZU Lightning Complex fire in August 2020. We arrived at 1:30AM, along with a number of other CZU Fire evacuees. When checking in somehow the rate given AND listed online of $90 / night had magically increased to $365 / night. Others checking in reported the same sort of price gouging. At 1:30AM what are you going to do in the midst of a mass evacuation and all the other hotels / motels being fully filled due to emergency fire evacuations? Room was sad, with broken bedside lights. It reminded me of a poorly maintained military barracks. The bathroom did not look like it had been cleaned since last occupant. It was bad enough that my spouse refused to use the shower. Towels were very worn and thin. The bed was made up with only top sheets, no fitted bottom sheet. Both sheets were well worn from use. Noise came through from rooms on both sides and above. When we asked about the cleanliness issues with the bathroom, the lady behind the desk had a prolonged rant about how "you don't understand about how hard it is to get good housekeeping staff. And being Mexican they don't understand what you are saying to them half the time anyway." This said by a Desi person from Southeastern Asia. We left at 7:30AM, having used the room for just 6 hours = $60 / hour. We both said it reminded us of one of those sad, decrepit hotels on the TV show "Hotel Impossible". Unfortunately, the pictures provided by the hotel management / owners on the website do not represent reality. Yes, this hotel is pet friendly, however after our stay, I wouldn't ever put any animal there, let alone a human. You would be better off to sleep in your car.
chriscC7903OW
Reviewed 19 October, 2020
Don't stay at this horrible hotel the owner sabrina is a piece of crap who doesn't care about anything but money . Horrible stay are bathroom was flooded and she knew about the problem and still placed us in it . The unit above us backed up the toilet and it was coming thru the ceiling and fan area. Dirty rooms smell of mildew , dirty towels , staff dont use face mask ... blood on mattresses no lights in some rooms and no ac at times , tv has horrible reception .the list can go on please take your business to a different hotel I promise they will treat you better
shawncQ6328NT
Reviewed 3 August, 2020
Do yourself a huge favor! Dont walk but run from this motel. The beds are horrible, it smells, customer service is a nightmare they dont make sure you have wash cloths (we didn't) when we called around 7am to get one they wouldn't answer. Sounded like a boom box was right below us all evening and up until approximately midnight. Called manager more than once to get them to do something about it. As I said it was around Midnight. Seriously, go somewhere else its pitiful!!!
Mysadie66
Reviewed 13 January, 2020
I am writing this review in hopes that anyone trying to get a room here will not the customer service is horrible the rooms are dirty they're pretty much disgusting and they treat you like you are a piece of garbage when you try to talk to them so learn from my mistake do not rent from here this is the worst way to start a vacation
angiemW7326DR