Ocean Lodge
Starting at
$303
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TripAdvisor Review
Based on 42 review
See all
This simple hotel is situated in Santa Cruz.
More details
TripAdvisor Review
Based on 42 review
See all
This simple hotel is situated in Santa Cruz.
More details
This simple hotel is situated in Santa Cruz.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Concierge
TripAdvisor
Excellent
1
Very Good
2
Good
5
Reasonable
3
Bad
31
Business
2
Couples
13
Solo travel
3
Family
8
Friends getaway
5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 21 April, 2021
A bad experience from the start. Disgusting communication thru tiny window standing outside. Very busy and Loud traffic could not hear. Had to repeat ourselves over and over. they wanted $250 CASH deposit for our pet Shi Tzu. We negotiated to $100, with hand written receipt. Both rooms said Non Smoking, clearly they were not. Burns on bedspreads, stains everywhere on floors, beds not made. Filthy place. We took pictures to show to the reception people and they refunded our $100 cash deposit for our dog and the $27.50 for the dog. She told us and I quote, 'Call Hotel Planner they will refund our room". We left this horrible establishment. They did NOT refund our room at $122.84 LOST. I communicated with Hotel Planner.com they reached out to Ocean Lodge and they denied our refund, 2 times. Thieves. DO NOT STAY HERE, EVER.
imonpause
Reviewed 7 September, 2020
Got in the room and it was hot in there. Didn’t realize there was no A/C. Room was decent nothing special. I was surprised the tv and fridge worked but they did. Pulled sheets back and saw a some blood stains on sheets but not til my last night. Went to turn on light by bed and there were two pieces of gum on it. Oddly the cleanest roomed seemed to be the bathroom.
Cd p
Reviewed 26 October, 2019
I was a little wary after some of the reviews, but we found the beds very comfortable, the staff friendly and the location super convenient. More than enough for our two night stay. We had a room with two bedrooms separated by a bathroom. Both rooms had enough space to move around comfortably and to place luggage on the floor.
selinah
Reviewed 17 June, 2019
Old motel, a bit run down. It was all that was available during graduation week at the university. The staff was courteous, the room was small and old, but clean, and the bed was comfortable. The tv worked, we had wifi, and the bathroom was small, with little storage, but everything worked. Basic, but we got the essentials. No coffee, no breakfast: there are places nearby where you can get both. Main issue for me: they took a deposit when we checked in, in case we damaged the room, and I hope I get it back....
JaneT013
Reviewed 4 June, 2019
Horrible customer service - incredibly rude and unhelpful and try to gouge you on everything. The room smelled liked a combination of wet dog and chemical cleaners. I would never stay here again. I'm pretty sure its just a racket to rip people off for one time given the reviews, but save your money and go elsewhere! I have never been treated so poorly by front desk staff and the prices they charge are absurd given how run down and poorly maintained the rooms are.
Miguel M