Terrific and Friendly Service
Reviewed 8 September, 2021
We stayed at this hotel for a week's holiday with our two boys. The rooms were spacious and immaculate - although simply furnished. The location is okay - close to the Expressway and the airport, but there is easy access to the village shops, the bus stop for Funchal, and bars and also to the beachfront. But what sets this hotel apart is the efficiency and friendliness of the staff. They are simply great and nothing was ever too much trouble. I would recommend this hotel as great value for money and a great place to stay.
Reviewed 6 September, 2021
Excellent value for money. The room was spacious with a beautiful view. Staff were extremely helpful and friendly. We really enjoyed the pool as well. Great location, just a few minutes drive from the airport.
Plenty of restaurants near by.
Very nice week in Santa Cruz! Great service, very comfortable, centrally located hotel!
Reviewed 8 August, 2021
Many people stay here for just one night as the hotel is so close to the airport. We booked six nights and were a bit afraid of guests leaving early making noise, of aircraft flying over and possible noise of the traffic of the highway that is very near the hotel. But nothing of all that happened! We had very silent rooms and were not disturbed by any traffic (sounds). We had a great stay and much enjoyed the personal touch. Great service and nice talks at the hotel reception (thanks Sean for your personal touch and great service, we really appreciated that!). Breakfast was really nice and the personnel worked hard to get everything right, taking Covid-19 measures into account, not an easy task! You can order your eggs, pancakes etc. just how you want them. Fresh fruits. Juices could be better though. Rooms were nice and modern, some with balcony. Not the best views but town center, restaurants and coast were just a 5 minute walk away. Supermarket and bus stop (to Funchal but also to Ponta da Sao Lourenco!) next to the hotel. Nice pool too.
Charming hotel in charming village
Reviewed 21 September, 2020
Stayed in this hotel on my last day in Madeira as I had an early flight. Hotel is located very close to Madeira international airport and it’s a great option instead of staying downtown Funchal and taking 30 minute taxi drive early morning. Was good amenities land a good pool, Santa Cruz itself is a charming village and hotel location allows you to take nice walks.
Staff was really nice and please at and always ready to give an extra step to make guests happy. Thank you for your hospitality
Reviewed 28 July, 2020
Great hotel. 2 minutes walk to the water. Lots of restaurants and bars around. Supermarket next door. Pool area nice, has 25 lounges, a bar, and plays music. Room exceptional. Large, super clean, great shower with two different shower heads. My room was quiet with no street noise. Bed, pillows and covers amazing. Only thing I didn’t like was that the doors to the room do not close quietly, and in my room anyways, the air conditioner was right in front of bed, so it would blow directly on you. Breakfast was very good. It was supposed to start at 7:30 but I went down at 7:20 and it was open already so I’m not sure what time it actually opened but you could grab a meal before your flight as the airport is only a five minute drive away. Uber here too. 4,50 euros to get to airport. Would definitely stay here again