Property Location
When you stay at Mandarin Oriental, Santiago in Santiago, you'll be next to a golf course, within a 10-minute drive of Costanera Center and Clinica Santa Maria. This 5-star hotel is 5.1 mi (8.3 km) from Plaza de Armas and 7.9 mi (12.7 km) from O'Higgins Park. Distances are displayed to the nearest 0.1 mile and kilometer.
- Parque Arauco Mall - 0.6 km / 0.4 mi
- KidZania Santiago - 1.1 km / 0.7 mi
- Los Leones Golf Club - 1.5 km / 0.9 mi
- Apumanque - 1.8 km / 1.1 mi
- Clinica Alemana - 2.2 km / 1.3 mi
- Bicentennial Park - 2.2 km / 1.4 mi
- Peru Plaza - 2.3 km / 1.4 mi
- CasaPiedra Event and Conference Center - 3.1 km / 1.9 mi
- Costanera Center - 3.1 km / 1.9 mi
- Uruguay Park - 3.2 km / 2 mi
- Gran Torre Santiago - 3.3 km / 2.1 mi
- Santiago Metropolitan Park - 3.7 km / 2.3 mi
- Sculpture Park - 3.9 km / 2.4 mi
- Pueblito Los Dominicos - 4.2 km / 2.6 mi
- Los Dominicos Handicraft Village - 4.2 km / 2.6 mi .The preferred airport for Mandarin Oriental, Santiago is Arturo Merino Benitez Airport (SCL) \- 24.9 km / 15.5 mi.
Rooms
Make yourself at home in one of the 310 guestrooms featuring minibars and flat-screen televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dining
Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to- order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Santiago? This hotel has facilities measuring 16738 square feet (1555 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Mandarin Oriental great staycation!
All good, fantastic place, remodeling is amazing and service exceptional, i had only a bot of friction at check out unfortunately but the place is regardless the best place in santiago, i used all 5 star in the city a lot and this one excelled All good, fantastic place, remodeling is amazing and service exceptional, i had only a bot of friction at check out unfortunately but the place is regardless the best place in santiago, i used all 5 star in the city a lot and this one excelled
Bad breakfast, unacceptable service, lack of features, restaurants are average
I chose the most expensive hotel in Santiago. As such, I had high expectations. Nice rooms, lovely garden, nice swimming pool and that's about it. The breakfast sucks. Now you have a Covid argument of no longer offering a buffet, which by the way is for me a big turn off and questioning the future of hotel visits for pleasure. The breakfast you present is for me to compare with the one in a clinic. I asked to cancel the breakfast for the second day, but that was not possible because I made the reservation with breakfast. My apology, but that is not the answer I expected. I know perfectly well that 5-star hotels have a budget to keep satisfied the guest. Clearly, you have not used it with me. The dinner we reserved the day before. However, they put us literally against the wall, inside while there was a music performance outside. At least they could tell that while we made the reservation, but they didn't. So, I felt as if they had done everything possible to get money out of my pocket. And that while we already are paying for the most expensive hotel. Money is not the issue, but the way you treat your guests is totally unacceptable. In the end, during check-out, they wanted to put me in a line waiting to get attended to do check-out. I have been in many hotels worldwide to understand that you currently check-out online and drop the key card in a dropbox. You are a 5-star hotel, and you put people in a line. It's a total turnoff. I gave my key to a person running around and still waiting on my invoice by email. The only thing you know about a 5-star hotel is to charge for it. It's a total rip off. Besides, there was no gymnasium neither an indoor pool. You cannot charge that amount of money with such a lack of features and inadequate service.
reviwe
very nice team . making and effort in diffucult times. pool service needs to improve. rest perfect. trooms very nice. this covid times son indoors rest not open. . loved the cuban porter the haitian security guy, the coffee bar. i for got her name but hti schilean owmen at the rest curly black hair with a smile solved all my issues. very nice. you should keep her.
Nice building bad services
The refurnished building is a Nice surprise but comparé to the previous owner ( hyatt) the food and guest relations are very bad . The food is not réally Good . I order for a cesar salad at italian restaurant and it was the worst food i have to eat. For the breakfast i have to ask several Times for butter , marmelade, coffee . I order for expresso and they charge me extra breakfast. The staff look arrogant. In other way, For the sunday at the pool , the hôtel is full of family and child not hôtel guest. We have the impression to be in a bad 3stars hôtel in punta cana. Bad impression bad management and not réally What we expect when we chose the mandarin brand. The music all long day outside is not necessary! Definitively Not a quiet place .
Best Hotel Santiago Chile
Thank you for your great hospitality we were leaving Chile and you made the best of our last days, everything was perfect and also we liked that you are a pet friendly hotel thank you all!! Great staff special thanks to Fiona,Hamlet,Victor,Jose and Margarita Pereira PR totally will recommend staying at Mandarin Oriental Santiago