Sheraton Santos

TripAdvisor Review

Based on 155 review

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The Sheraton Santos is connected to Praiamar Shopping, close to excellent bars and restaurants in the area. With a great location near the Port of Santos, the Aquarium and Museum of fishing and the Sea. The Balsa that connects Santos-Guarujá is only 5km away and the Mendes Convention Center is 15 mi...

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Availability

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Classic - 1 Cama King

Classic King bed room, 38m². Features: 55-inch LED TV, coffee/tea maker, minibar and 24-hour room service. Iron/ironing board, desk and tele...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 12 years

Immediate booking

Executive Suite - 1 Cama King

The Executive Suite has 79m², 01 king size bed. Features: 55-inch LED TV, coffee/tea maker, minibar and 24-hour room service. Iron/ironing b...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 12 years

Immediate booking

Classic - 2 Camas Queen

Classic Room with 02 queen beds, 38m². Features: 55-inch LED TV, coffee/tea maker, minibar and 24-hour room service. Iron/ironing board, des...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 12 years

Immediate booking

Property Info

The Sheraton Santos is connected to Praiamar Shopping, close to excellent bars and restaurants in the area. With a great location near the Port of Santos, the Aquarium and Museum of fishing and the Sea. The Balsa that connects Santos-Guarujá is only 5km away and the Mendes Convention Center is 15 minutes away. The Sheraton Santos is pet friendly, maximum 1 dog up to 18 Kgs (Deluxe and Club apartments only), there is a charge for cleaning fee. ** Attention, pet is not allowed in Junior Suite and Executive Suite **

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamWedding ServicePlayground
Common areas
Playroom
Reception services
24 hour reception
Accommodation
24-hour room service
Food & Beverage
Pubrestaurant24-hour room service
Transport options
Pool BarParking
Activities
Pool Table
Business Facilities / Facilities
Meeting RoomsSteam roomConference CenterBusiness Center
Pool and wellness facilities
Free fitness centerIndoor poolSPASPA
Cleaning / Laundry Services
Daily maid service
several
Wheelchair Accessibility
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    106

  • Very Good

    30

  • Good

    6

  • Reasonable

    6

  • Bad

    8

Travelers profile
  • Business

    25

  • Couples

    22

  • Solo travel

    7

  • Family

    60

  • Friends getaway

    9

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A great stay !

Reviewed 2 july, 2021

Few times in my Platinum for life status with over 655 nights at Marriott/Sheraton Hotels was I so well impressed on a hotel! Now the surprise: This magnificent Hotel is located a mere 50 miles from my home. Incredible executive club services starred by Isaias and Liu to mention only 2 of many (please note that the club itself was closed because of the sanitary Covid19 restrictions but services were still being given with charm and abundance !!!!) Wonderful check in/out, suite upgrade , and a lot of courteous atitudes by staff. Great breakfast ! I will return ASAP, trust me!

amalzyner

Good good good

Reviewed 23 june, 2021

Fantastic stay... Sweet personel in the reseption, always happy and willing to help with everything. Good food in the restaurant and room service. All personel in bar and restaurant Are great. They arranged that we could see Denmark play euro 2021 matches in the bar.

N3730QKkims

Comfortable property, average service

Reviewed 27 march, 2020

Stayed here for almost a week and property is located at very good location right in the center of the city. Beach is just 5 mins walk from the hotel but it's not a beach facing hotel. Morning breakfasts were really good and spread was nice. They have nice club and clean swimming pool. Front desk GRM,s provide good service however been big letdown by housekeeping staff. Everyday they would forget to put the shower gel and I had to call repeatedly for same. Another day I caught the housekeeping staff putting back in use old towels left on floor for changing. I literally had to call them 5 times to clean my room so overall a good hotel however housekeeping is a big concern ! They have a nice bar on ground floor and restaurant food was good overall.

AmitChanda29

Very Comfortable

Reviewed 16 february, 2020

The bed was one of the most comfortable of any hotel I’ve been to. Chic rooms. Lots of space. Front desk speaks English. Location is walkable to the beach. I wish the lobby bar was open past 11pm, but there are night clubs close enough. I would stay here again.

CuriousTraveler5050

Great Hotel with Great Food

Reviewed 19 january, 2020

Fairly new hotel with nice rooms, comfortable beds and hot showers. Attached restaurant has great food. All around, the staff are fantastic. Very helpful and courteous. Conveniently located to other dining options and a large shopping mall.

TPuyleart