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Property Location With a stay at Best Western Plaza Hotel Saugatuck in Saugatuck, you'll be within a 15-minute drive of Oval Beach and Hope College. This hotel is 0.3 mi (0.5 km) from Clearbrook Golf Club and 0.5 mi (0.8 km) from Roan and Black Contemporary Gallery. Distances are...
More about the hotel
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this guesthouse include concierge services, a television
Take advantage of recreation opportunities such as a spa tub or take in the view from a rooftop terrace and a garden. Additional features at this guesthouse include complimentary wireless Internet acc
You can experience a safari, and enjoy ski-in/ski-out access and a health club. This tentalow also features complimentary wireless Internet access, concierge services, and a picnic area. Getting to ne
TripAdvisor Rating
Based on 431 reviews
Travelers rating
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Scores Summary
Weekend Getaway
My husband and I chose to stay in the Forest-View King size room because it had a fireplace which made the room warm and cozy. The room was clean, the bed was comfortable and breakfast was good. Seeing trees outside the window instead of a parking lot was an added bonus.
Non-smokers Beware
The staff was friendly and we were minutes from the downtown area and restaurants. Unfortunately, once you walk into the hotel you are greeted with the smell of cigarette smoke. It didn’t matter that the room was non-smoking- the smell lingered throughout the hotel. It is very outdated- small tv (which was difficult to connect to cable), older furnishings, etc. The plumbing needs work: sink takes a while to drain, toilet might need to be flushed more than once, tub leaks. We got a room with a jetted tub that worked well but wasn’t cleaned well.
Gracious host
My wife and I enjoyed a weekend stay in October. I think we were checked in by the owner and he could not have been more helpful. He helped us store our bikes in their storage area. The next day I saw him vacuuming the hallways. He was everywhere! The room was clean. The breakfast was about what you would expect. Overall, a nice stay in a pretty little town.
Poor customer service
I called in to see if there were any last minute cancellations and employee was not very personable. Front desk employee seemed impatient. Hung up on me as I was asking a question, not even fifteen seconds into the call.
Best Western Saugatuck
Convenient to the town. Very quiet. Clean. Friendly staff. R as tessa were lower than any other hotel near by. Not difficult to find. If weather was better we could have walked to town . Right off the highway and easy to find