W Hotel

Starting at

$ 273

TripAdvisor Review

Based on 2958 review

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Set on the island of Sentosa just off the southern tip of Singapore, this hotel provides comfort and luxury on a diverse island where East meets West and soaring skyscrapers contrast with Buddhist temples. Guests can take a trip to the mainland to visit Chinatown, Little India and the historic colon...

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Property Info

Set on the island of Sentosa just off the southern tip of Singapore, this hotel provides comfort and luxury on a diverse island where East meets West and soaring skyscrapers contrast with Buddhist temples. Guests can take a trip to the mainland to visit Chinatown, Little India and the historic colonial district, or stay on the island to marvel at the lush rainforests, golden sandy beaches and waterfront nightclubs. The hotel's stylish rooms offer fantastic island or sea views, state-of-the-art technology and handy minibars. Guests can sip a cocktail by the magnificent outdoor pool or in the tr...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
ConciergeLuggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasSmoking areasReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessParty roomIlluminated path to the entranceMultilingual teamQuick checkoutUncovered parkingSpa treatment roomsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. 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Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. 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After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Relax at the full-service spa, where you can enjoy body treatments and facials. You''re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless InterneTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, shopping on site, and a teleThis motel offers designated smoking areas.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. 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Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iAfter a day on the slopes, enjoy recreational amenities, which include bicycles to rent. Additional amenities at this pension include complimentary wireless Internet access, concierge services, and skTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Mediterranean apartment include complimentary wireless Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andSaunaTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and barbecue gr

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1790

  • Very Good

    661

  • Good

    263

  • Reasonable

    118

  • Bad

    126

Travelers profile
  • Business

    294

  • Couples

    892

  • Solo travel

    67

  • Family

    1012

  • Friends getaway

    299

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Stay Cations

Reviewed 2 december, 2021

I had a wonderful experience at the W Hotel Singapore. Every staff member I encountered, from the temp scanning staff at carpark lobby to the check- in to the housekeeping staff and forgetting the operator that handle the online bonvoy app chat were delightful and eager to help! Thank you! Will recommend to my associates ! First Class Service from W Team!!! My Family love it.

MdHaikalsaad

Wonderful

Reviewed 2 december, 2021

Checked in to W Hotels Sentosa today and everything has been amazing. Special shout-out to the beautiful young lady that checked us in Miss Nishita Lopez who was such a dear and made our first family staycation so amazing with her cheery personality and classy nails. We are even having dinner at a restaurant she recommended, Two Chefs which is right next to the hotel as Skirt was fully booked and expensive. The wonderful room although doesn’t have a balcony is spacious and very nice! The swimming pool is definitely the highlightz Very excited to try the afternoon tea tomorrow! Exceptional service from everyone we have met. So glad that my first review is about this typically raved hotel. At least we still have 2 more nights to enjoy in paradise!

shihlinkoo

Sadly, the W Sentosa fails in many aspects. It has to do better!

Reviewed 30 november, 2021

It’s the little details that make a property truly 5 star, and sadly, the W Sentosa lacks it. The property is showing signs of wear & tear , although great many years ago, a revisit again shows us how a brand must constantly update & upkeep. We booked a suite and while it was marvellous last time , this round you can see spoilt taps, cracked tiles and worn out furniture. Little things like how the cups do not fit into the Nespresso machines shows you how perhaps the Director of Rooms should be more aware of the rooms and customer’s experience while doing the mundane things like making a cup of coffee but having to risk spilling it each time. The soaps provided get stuck on the soap dish rendering it useless after the first use. No cutleries or wine glasses located in the many empty & dusty drawers too. While you can see the team tries hard to please, service is a hit and miss. Some staff are great, while others are not. You can see it plainly that the non motivated staff are there just waiting to clock out. Breakfast was also a hit and miss , the first day , we waited almost over 30 minutes for our meals and you can see only 4 kitchen crew working hard to produce everything for so many tables, but the front service was over staff with so many inexperienced crew doing so little. The worst incident will have to be at the check out. We asked if we could have a later check out but it was flatly and rudely, I might add, denied on the phone saying that there’s too many arrivals. Nevertheless we made our way out very punctually only to face a nightmare situation of everyone waiting at the lobby to take the lift, as we guessed everyone had no staggered check out and all were jammed at the lifts at 12 pm. There were no alternative routes and a total of over 20 people were overcrowded at their room floor lobby. Imagine the double standards when people were told to only use 4 per lift but this results in an overcrowded situation whereby 20 odd people are stuck waiting at each level - leading to so much frustration for everyone . Again, it’s an example of how the hotel Management should have seen this situation coming and made Action plans to sort it out. It’s not our job to suggest what the top management should do, but it’s our job to tell you that you can do better, given that we are paying over $1500 per room per night and we would appreciate to not be treated like fools. With the same price you are better off and better treated at The Capella with newly refurbished rooms too.

jelinc2016

Wonderful Holiday

Reviewed 29 november, 2021

We had a wonderful stay at W. Since it was a staycation, was not really expecting much. When we reached our room, we were delighted by the spacious, luxurious room with an equally spacious balcony. Would say better than MBS, where did another staycation recently. The ambience is beautiful, returning to the room with mood lighting felt welcoming. Friendly excellent staff and gracious service always with a smile . Off hand we remember Adrian at the reception, Ting in housekeeping, Asyfaq at Concierge . We forget the other names in the concierge but one of them seeing us struggle take a selfie, sent his colleague to us offering to take our photograph. For this middle aged couple, marking their anniversary with a click - the gesture was very heartwarming. Thank you! One thing we noted was the staff everywhere be it at the pool or the lounge or room service or someone you just passed by - each one had a cheerful welcoming smile . The amenities offered in the room are very pleasing - a special mention of the housecoat. It is a small thing, but makes you feel you are truly in a luxurious hotel. Also liked that a note was provided in the washroom on how to operate the tap - a practical and helpful point. The location is excellent too. It is right opposite the Quay Isle mall. We could explore new places of dining each night. And take a walk post dinner around the beautiful Marina Pier with its gorgeous yachts.

abhishil

Amazing Staff

Reviewed 29 november, 2021

I have to start with the Lady that checked us in her name was NISHITA. Wow. Lovely and calm and super friendly. we arrived at 6 am in the hotel and she let us go straight to our lovely room over looking the Pool and the Marina. She organized for Breakfast too as soon as she found out that is was our anniversary. we had to remain in the room until we get the negative Covid test. once that was done she sent balloons and a beautiful cake. She made out day with her attitude and friendliness and professionalism. Just wanted to say thank you to her before we leave but did not see her. the only two negatives were the spa which was always booked out even when we tried to book before we arrived. we felt that the staff there have the we dont really care attitude. the second was when we dined in the Skirt resturant and my husband ordered the Lobester it smelt Off and it was Off. the waiter smelt it and agreed that it was Off. he did not charge us for it but that ruined our special night celebration. we did not expect that from a 5 star hotel at all. he tried to make up for it by giving us some ice creme for desert . I only can blame the chef who cooked it. I think they need quality control in the kitchen. anyway, we really had a fantastic time and the staff were lovely and friendly and worked hard. we loved it. well done

360amalr