TripAdvisor Rating
Based on 1369 reviews
See all**Property Location**.When you stay at Crystal Paraiso Verde Resort & Spa - All Inclusive in Belek, you'll be by the sea and 12 minutes by car from Belek Beach Park. This 5-star property is 21 mi (33.9 km) from Side West Beach and 22 mi (35.5 km) from Aquapark. Distances are displayed...
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THIEVES
We came in after a late night. We went to the midnight restaurant and found a screw in the pasta. This was appalling because we could’ve easily choked. When we told the chefs they did not seem to care. After a lovely few days at the hotel my headband went missing. This was in a very expensive and valuable headband.We went to Guest relations but they didn’t seem to care at all. They said they sort out the next day. So we went back the next day and they said to come back again. So we came back again and this process is repeated till the end of our holiday. This was appalling they were Irresponsible staff who could barely speak English. After we left the holiday we still didn’t hear back about the headband and haven’t yet. It was three months ago. Have you found it yet?Also in the toilets in the poolside there was loads of sick this didn’t get cleaned up for a week. Also a rep was kissing with a girl who was only around 16. and was flirting with her. During the trip we all had tummies which was sick. Staff didn’t seem interested. If you have any 16-year-old girls beware. It’s really good Place just be careful. Also you could go to other Crystal Hotels. We went to one. Please give us our headband back !!!!! Thanks
An honest review of our stay
We recently visited this hotel and would like to leave an honest review after we had been checking trip adviser before we visited. First impressions of the hotel was fantastic, we arrived late, everybody seemed helpful the hotel itself we were very impressed with. We were all inclusive and went to the late night restaurant - this was quite disappointing and only offering spaghetti bolognese but it was late and we brushed it off. The next day we began the holiday, overall we really enjoyed this holiday - the kids pool is absolutely amazing, especially for our 3 year old. We went parasailing and jet skiing also very enjoyable. We had a hotel rep who met us on the second day to arrange excursions - he was extremely helpful, we did a Turkish mud bath, off road buggy and a jeep safari - all highly recommended. Food - was average - definitely not 5* standard. Very repetitive and often gone cold at the beach bar. The food really let this hotel down throughout the whole stay. They do offer the a la carte restaurants but trying to book into these is a poor system. You have to go and queue at 8am for the following day - 3 days in a row we were told they were fully booked. This was disappointing. Mini bar was advertised as fully stocked - this consists of a bottle water, coke & Fanta - no snacks etc We also took advantage of the ironing service on day 2 - very reasonably priced - however this also was the day my partners watch was stolen from our hotel room. This was reported to the hotel who opened an investigation as to who had entered the room- This was not resolved by the time we left the hotel and each time we spoke to somebody we had to re log the theft as nobody knew anything about it. There seemed to be a language barrier at this point so i also emailed the hotel during my stay - I had no response. I did expect a much better response considering it’s meant to be a 5* hotel. There didn’t seem to be anywhere to complain to so I will be following this up separately. There is an adults & kids entertainment show on in the evenings but not great for the English guests so we didn’t really attend these we went to the arcades which were great for our little one, plenty to do and we enjoyed them. Upon leaving the hotel we was also followed out to the transfer bus by the hotel photographer wanting us to buy his photos, he was stood in the door of the minibus being abusive because we refused to spend €70 on photos we didn’t particularly like or want, he had followed us around the hotel and pools until we agreed to have a photo shoot but we couldn’t justify the money for the photos. At this point he began to say how we was bad guests and unwelcome to come back to this hotel and began swearing - even the transfer driver told me I was right to turn him away after his abusive behaviour - I think the hotel need to consider this kind of behaviour towards guests. Overall we did enjoy our holiday. None of the above spoilt it, I just feel like this needs to be shared as they had no interest in resolving any issues so please make sure your stuff is locked in your safe. The pools once again were fantastic, beach, water sports we loved and would highly recommend the jeep safari! I personally wouldn’t stay here again because I didn’t feel the food or drink was up to standard for the price we paid for all inclusive but it was clean, some staff were fantastic and more than happy to help- others not so much so, the water slides were fun although they don’t run all day.
Very nice hotel
Great food fantastic helpful staff beer on tap but no fresh fruit juice at the bar only cordial or concentrate. Poor white wine option but overall very satisfied with the whole visit. The majority of visitors were from eastern europe and russia so the food options slightly favoured their tastes.
Super
The hotel has balance with price.Vocation is good. Perfect ıs coming with abilities.Staffes are wellcoming and easygoing.Friendly .The weather iS sunny some days cold.But ofcourse its fall seasons.Normal.
Life is well lived lol
I ve been there on September.Best part is cats and river,so naturel .All food is almost perfect.Guest relations are so helpfull.Weather was a bit colder than i expect but i knew tht seaons re changed in Turkey.not as before.Thank you for all .I ll come again definitely.