My Place Hotel-Shakopee, MN

Starting at

$ 112

Front of Property
Lobby
Reception

TripAdvisor Review

Based on 18 review

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My Place is located at 3912 12th Ave E off of Hwy 169. Adjacent to Canterbury Park and down the street from Valley Fair. Close proximity to restaurants shopping and casinos.My Place is ideal for both short-term and long-term travelers. For our travelers convenience we offer a 24-hour front desk- Bus...

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Property Info

My Place is located at 3912 12th Ave E off of Hwy 169. Adjacent to Canterbury Park and down the street from Valley Fair. Close proximity to restaurants shopping and casinos.My Place is ideal for both short-term and long-term travelers. For our travelers convenience we offer a 24-hour front desk- Business Center- On-site guest laundry facility and My Store-stocked with a variety of food- beverage and personal products. Cozy into the My Place plush bed and rest your head on a combination of firm or soft pillows. All rooms include a My Kitchen with full size refrigerator ice maker - sink - toaste...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequently24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Coffee / tea in common areasReception with wheelchair accessIn-room accessibilityShower room adapted for wheelchairsBreakfast available (surcharge)Street parkingWheelchair accessible bathroomPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a picnic area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    12

  • Very Good

    1

  • Good

    1

  • Reasonable

    0

  • Bad

    4

Travelers profile
  • Business

    4

  • Couples

    1

  • Solo travel

    1

  • Family

    0

  • Friends getaway

    0

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

My Place is a great place!

Reviewed 3 october, 2021

The manager here was so welcoming, friendly and helpful! Our first trip since COVID started and I’m so glad we picked My Place . Very clean and made us feel at ease. The hotel was full but really quiet like we were the only guests! Thank you My Place Shokapee we will be back!

205loren

Rude manager

Reviewed 21 september, 2021

Called directly to the hotel on August 25 to make a reservation for Sept. 17 and 18. When we got to the hotel at 2:45 on the 17th they told us the room wouldn't be ready for a few hours since they were short staffed. No problem we would come back in a few hours. When we came back the Manager Scarlett Paltrow said there was no rooms available. What ?? where did our room go ?? She said there was nothing she could do. Never stay there !!

lorisO5166ON

Don't honor reservations and zero customer service

Reviewed 21 september, 2021

I made a reservation in April for a stay for two nights starting this past Friday. When we arrived a lady in front of us had just been told she did not have a reservation even though she had just made one a week and a half ahead of time. I was also told that I had no reservation. The front desk clerk named Scarlett Patraw whose business card says she is the General Manager not only would not offer up any sort of apology, she was rude and honestly called the cops on the woman ahead of me because she requested that she find her a room since it was clearly their error. Keep in mind I had a reservation confirmation through booking.com that Scarlett Patraw refused to even look at or acknowledge. It is understandable that things like this happen but Scarlett's rudeness and complete lack of empathy made it so much worse. Absolutely no customer service. She seemed annoyed that we didn't just accept this situation and immediately. I wonder quite honestly why she would even take this job since or who would hire her unless they are actually this desperate for employees. Calling the police was ridiculous beyond that. No one wants to show up to a hotel where they have a had a reservation for five months at 8:00pm only to be told they don't have a reservation and have the hotel take absolutely no responsibility or offer any sort of apology at all. I called booking.com about this situation and they immediately apologized. They also called the hotel who gave them no explanation either. They told me they were flagging this MyPlace as a "problem location". If you choose to stay here I would advise you to call a few times and check on the status of your reservation including that day. An email from booking.com or even calling the hotel itself apparently doesn't guarantee you anything and they will not only give zero F's about your inconvenience but they will call the cops on you. Just for the record, standing in the lobby of a hotel asking them to correct their mistake is not an arrestable offense. Apparently it is what you do when you can't put on your big girl panties and deal with a situation with a little dignity and manners. I stay in Shakopee often as my daughter lives there and I will NEVER stay at this hotel again. I did call the corporate office regarding this situation and was told that this location is independently owned. They said they would pass the complaint on to the management team there. Since Scarlett is part of the management I don't believe that I will hear from them. You have been WARNED!

KristinM612

Nice stay

Reviewed 7 september, 2021

We had a real nice stay, rooms were clean and comfortable, the staff was very friendly. We will definitely stay here again if we are in the area. Can't beat it for the price, I'm always leery of staying somewhere I have never stayed at before especially when it's the cheapest hotel in the area but this was definitely a nice place to stay.

T90DTterrym

$400 for no service at all

Reviewed 6 september, 2021

$400 for no service at all 808576398 I booked this hotel thinking the high reviews meant it would be a pleasant experience. Unfortunately this was far from the truth. The beds are hard, and they charge $5 for what should be a 'free' breakfast. Ok, whatever, I can get over that. At least the room was clean. 3 nights cost us $400, and we got 4 full size towels for our 4 day/3 night stay. We asked for main service 1 day of the 3 and were told "we have 1 maid and she's only for getting rooms ready for new guests". So we had to use damp and dirty towels our second and third nights Then my wife asked for 3 more towels. The rude and condescending kid at the front desk said "we don't have those either, but you can have this.... then proceeded to walk in the back and bring out a small washcloth with a rude grin on his face. They have a 'full" kitchen but leave not even a couple of plastic spoons/forks in them. You have to go asking the front desk person like a criminal that may steal too much if they were left out. Then to top it off, we had to just leave our room keys for checkout because no one was there. We waited for a while. No way to contact the person on duty, no sign or note saying what was going on. We will not be staying at this location ever again. I've been to motel 8's with better service. At least they had maid service and fresh towels, and it wouldn't have been $400.

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