Radisson Blu Hotel Shanghai New World

Starting at

$ 143

TripAdvisor Review

Based on 3157 review

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This hotel is conveniently located on the commercial Nanjing Road, adjacent to People's Square in Shanghai, the largest city in China. The hotel is near The Bund, also called Zhongshan Road, a famous waterfront area regarded as the symbol of Shanghai for hundreds of years. The hotel is also near Sha...

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Property Info

This hotel is conveniently located on the commercial Nanjing Road, adjacent to People's Square in Shanghai, the largest city in China. The hotel is near The Bund, also called Zhongshan Road, a famous waterfront area regarded as the symbol of Shanghai for hundreds of years. The hotel is also near Shanghai cultural institutions and restaurants. The hotel adjoins the new SEGA World entertainment centre, the IMAX cinema and movie complex, and the 10-storey New World shopping emporium.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1728

  • Very Good

    1063

  • Good

    257

  • Reasonable

    64

  • Bad

    45

Travelers profile
  • Business

    1263

  • Couples

    641

  • Solo travel

    220

  • Family

    476

  • Friends getaway

    301

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great location, breakfast and pool!

Reviewed 27 december, 2021

There was a slight problem during check in. The room we booked was not available (booked through Agoda) but the manager on duty upgraded us to a business executive level. The pool was great with staff on duty. The warm, round "non spa" pool was welcome after the cooler pool. My main reason for writing this review is to comment on the breakfast. It was all that I would expect from a hotel of this class. A wide selection of items both Western and Asian. Lovely brown grainy bread with spread including Nutella. Pancakes, pastries, fresh home-made yoghurt, usual Chinese bacon, and a selection of salads, cheese, sushi etc. As well as cook to order omelets and noodles they even fresh jianbings! The chef prepared poached eggs which were delicious with my iced Americanos. You can add the breakfast for less than 100rmb to your room! Which is totally worth it if you ask me 💕

PrincessSheree

great location, great connection, great staff

Reviewed 8 november, 2021

地点,设施特别是服务,都是上选。 在三个月出差期间,选择新世界丽笙大酒店事实证明完全正确!! 特别要感谢城景楼33楼的房务团队,让我这段时间真是有家的感觉。谢谢! booked this hotel for 3-month business support, hoped to have nice transportation connection and good connection on shopping, dining and so on. suprisingly, just steps from main entrance it's Peoples' Park and various of shopping selection which is fantastic ! besides, many recommended street foods within ~15min by walk distance: Shanghai and JiangSu style noodles, pan-fried meat buns, .... some stops away by SH metro you will reach JingAn Temple, YuYuan Garden and even some old towns you can ever read from tourist guides. they will definetely fill every block on your calandar and also digi-cam memory card !! one of the crucial element for a success trip: hotel infrastructure. with cozy bed / coach sofa and nice TV device, the whole room with cleaniness maintained nicely by housekeeping ladies, it would be a plus on your trip experience in SH !! special thanks to the housekeeping team for 33rd floor: with the thoughtful service I really feel this small room my second home in thes 3-month stay. Thank you :)

Climber305265

Food

Reviewed 2 may, 2021

The staff here are very nice and friendly . The rooms are lovely and clean and are kept very well. The location is brilliant and directly across from the tube. However, we tried the buffet dinner . Advertised as open from 18.00 to 22.30 . We arrived at 19.00. The food was terrible . It is also mainly seafood with not really many other choices. The chef went missing from the noodle bar at around 20.00 and they started to cleaning all the food and drinks stand away by 20.30. The drinks such as cola and orange etc were all dead no fizz . We ordered a bottle of wine which was 300RMB and then had to pay 16.6% service charge on top of it which means the wine was 349.80RMB . Not sure why there is a service charge as they only open the screw cap bottle and put it beside your table . Just to also point out a can of Coke in the fridge in your room is 30RMB plus 16.6 service charge. We didn’t bother going to the roof top restaurant after eating this food as it was so bad. It was a Friday night so you would think it would be busy but it wasn’t. It’s a pity the food was so bad as the staff and hotel was so nice. When leaving to check out we were not asked how everything was . We had stayed here for a week.

PaulaC4638

Cheated on breakfast, ignorant staff

Reviewed 22 april, 2021

I stayed in this hotel two nights for point redemption. Initially wanted to book normal room, but decided to book suite because of breakfast listed as a room features. During late night check in I was informed that breakfast is not included. In the morning I had discussion with GSM and some of supervisor (maybe FOM?). I showed screenshots of website when I booked a room, where breakfast is listed as suite feature (it is not for a standard room). I was informed that this means that “I can buy breakfast if I want”. Funny fact is that it is listed among rain shower, kettle, working desk, coffee machine, etc. Interesting to mention that coffee machine was also not available in the room (although room was advertised to have one). At the end front office manager said “she understands that it is confusing but this is error on Radisson website”. I still don’t have an answer who should answer for this error. I was not asked about quality of my stay during check out (check out done by same manager). After few days I received survey from Radisson Hotels. My very negative, detailed survey resulted in generic email from Radisson saying that “they are thankful for my feedback”. I am not a frequent guest in Radisson portfolio hotels (now will be even less frequent), but I am or used to be the highest tier elite member for 3 biggest international chains. Spending more than 120 nights in hotels every year I believe I have a basic understanding of what to expect and how reservation systems work. As a regular guest I also have right to not care about booking codes in reservation system, but just require what I see on a booking page. Despite my polite manner, moody and arrogant attitude of front office staff was surprising. The only good thing about this stay is amazing concierge / baggage staff. They were amazing.

Mike_warsaw

Holiday

Reviewed 21 april, 2021

Park hotel near peoples park extremely good and great morning buffet for foreigners! Great location and close to metro and easy to get around Highly recommended this area when visiting Shanghai many restaurants and coffee shops to visit all excellent

alex88882019