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Not exactly non-smoking. Not exactly clean.
Opinión escrita el 23 de Julio de 2021
This wasn't the worst hotel we've stayed in, but it was far from the best or even average. While the hotel says it is non-smoking, people were definitely smoking on our floor. The smell was strong enough that it made our clothes smell. When I asked the front desk about it, they were nice enough but pretty much said there is nothing they can do but charge people fees. Considering it's a safety/health issue, I expected a better response. Our room had a few issues which we also made them aware of. We were told a manager would call us the next day over our concerns. That never happened. Overall, the hotel just wasn't as clean as I would expect--sticky surfaces, the elevator smelled a bit like urine, etc.
It was ok, but customer service and overall care was lacking
Opinión escrita el 10 de Enero de 2021
At first appearance driving up was nice and inviting with a nice covered front porch with tables and chairs. Then you notice on both ends the groups of people smoking off it next to the no smoking signs. We pull up into the space reserved for “gold and platinum members”, which we are platinum members, which has been a nice perk a many Choice Hotels. As we get out to unload, we discover that, it’s located in a weird handicap marked space. It’s only marked on the ground, not by a sign. The only sign is the Choice sign. (see photo) How confusing is this? So, we finish loading and decide to move the car just to make sure we do not get towed.
As we were walking up, we notice the floors above, the vending room, the lights on both the 2nd and 3rd floors, as just flickering and strobing and the rooms look like they are in disrepair. While walking by the porch and the non-smoking sign where all of the smokers were smoking, we notice that the ground all around is just littered with cigarette butts and reeked of smoke. It was disgusting and just showed a complete lack of disregard of upkeep of the grounds and building. (see photo)
Our check-in was friendly and helpful. However, we didn’t receive our free “gift” like we were supposed to and when we asked about the “hot breakfast” that was advertised on the sign outside, we were told that there wasn’t a hot breakfast anymore that they just haven’t removed the sign. They would provide coffee and to-go bags in the morning. The shower water pressure was good but the hot and cold were reserved. The large bathroom counter was nice to have for a change. The elevator was very slow and in need of some TLC such as some paint and upkeep. The paint and walls around the elevator are beat up. Most employees were not wearing masks.
At breakfast there were no to go bags available and there was no coffee. About 8:30 there was some lukewarm coffee and no one around to tend to it. When we were checking out, we mentioned it and they said that would make another pot, but we were leaving so that was pointless and said nothing about the bags.
Overall, this was a clean, comfortable room to stay in. We would stay here again if in the area. I would hope that management would clean up the area and make things more presentable.
It was ok
Opinión escrita el 5 de Marzo de 2020
The pool had some kind of fungus growing on the window. The pool itself seemed pretty clean. The room was fine for the three of us. Staff were friendly and helpful with giving me an extra blanket since there weren’t any on the beds on in the room for use.
Do not plan to use the pool or the fitness center
Opinión escrita el 26 de Agosto de 2019
I agree with other commenters about the railroad nearby. The room itself was fine, and the breakfast was adequate. The gym had only four pieces of equipment, not all were working. There was nothing in the gym to wipe down the equipment when finished. The hot tub, however, was in appalling condition. It would be better to say that it wasn't there, than to leave it in such condition. Note that the room has a mini fridge - but not a freezer.
Nice cool stay during heat wave
Opinión escrita el 22 de Julio de 2019
Our stay was during a heat wave. But we were very comfortable at this hotel. Ice water and coffee in the lobby at our arrival and during throughout our stay. The room was very comfortable. New flooring very nice. The bed was very comfortable. One of the best we’ve had. Breakfast was good. Excellent biscuits. Staff friendly. Easy access location.