Based on 931 review
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Stay at this hotel near Sanford Health for premium accommodations, attractive rates and a great location near the area's famous and fun attractions. This pet-friendly Sioux Falls hotel offers guests an experience unlike any other, with premium amenities that aren't available anywhere else in town, like our famous Splash-RAGEOUS! Indoor Water Park (6 wristbands per rented rooms/everyone is the pool area is required to wear a wristband). You'll also find free wireless Internet access, two on-site restaurants, free parking and an on-site fitness center at this hotel near Avera McKennan Hospital %...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor PoolIndoor pool..
Business Facilities / FacilitiesMeeting RoomsSteam room
Reception servicesLuggage storage
The worst customer service
Reviewed 4 december, 2021
I am super upset with the service at this hotel, Cindy at the front desk was the rudest person I have ever experienced. I called and asked twice for blankets as we were using the pullout bed in our room. On my second call she told me that there were no blankets, they had given them all out. I was super upset at this point and went down to the front desk to figure out how a hotel doesn't have enough blankets for all their beds. Cindy was busy on her phone, and finally noticed I was there. I told her I was extremely upset, and had the audacity to motion with her hand as a "slicing" across her mouth to "shh" me. And not only did she do this once, she did it 3 times. I am the customer, paying over $300 for a suite room, to be told there are no blankets and she is "shh-ing" me? Honestly. Also, we stay at this hotel often because our kids love it, but the water in the pool is freezing cold. I am not sure we will return after this, especially if Cindy is working there. What poor customer service.
Room was nice
Reviewed 25 november, 2021
We stayed here for a trade show held in the event center on the property on October 29, 2021. The room was clean and roomy. The only problem I have had is getting a receipt. Sign at front desk said to leave key in box when checking out if desk was not staffed. I have talked with staff ( including the manager) three times and was assured that the receipt was being e-mailed to me. I have not received it. Our tv remote was not working and staff replaced the batteries in a timely manner. Instructions for use of remote/ tv would be very helpful. I was charged 21 dollars for a movie that I was told I watched - which I would not have watched had I known there was a charge. Changes need to be made to make viewer aware that there is a charge for a movie and twenty one dollars is a bit excessive.. Nice place to stay but do not use tv. Do whatever you can to get receipt before you leave.
Bad Customer service
Reviewed 10 november, 2021
This hotel needs to clean up its act. Complete bad experience from beginning to end. Staff is rude, not helpful. found bugs in my bed, they moved me to a different room at 2am, and only took $50 off my bill. I also found a tooth in a bag in my bed.
Great pet friendly property
Reviewed 30 october, 2021
Motels that are pet friendly often fall shot in the area outdoors for walking dogs. The Sioux Falls Ramkota location has ample grassy areas AND in well lit areas! I felt safe and that certainly isn’t always the case at motels walking my dogs after dark.
Reviewed 29 october, 2021
Sloppy bartender. Bring your own refreshments. No room cleaning staff at all during my stay. Bed not made, towels not taken and replaced. No in room safe for valuables. Overall, except for the sloppy bartender, the staff was very respectful and helpful.