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TripAdvisor Review
Based on 317 review
See all
This comfortable hotel is in Slidell. A total of 93 units are available for guests' convenience. This establishment does not accept pets.
More details
This comfortable hotel is in Slidell. A total of 93 units are available for guests' convenience. This establishment does not accept pets.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Pool
Elevator
TripAdvisor
Excellent
223
Very Good
52
Good
19
Reasonable
12
Bad
11
Business
87
Couples
41
Solo travel
20
Family
112
Friends getaway
12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 10 July, 2021
I was pleasantly surprised when we checked in and got to room. Very clean. I was a little afraid due to some reviews. Bed was a little firm. There’s a Little League tournament in town lot of kids in hotel, no problem sleeping, no outside noise. A little pricey, but rooms are at a premium here due to tournament. All hotels sold out. All in all it’s not my first choice but I would stay here again.
texgirl38
Reviewed 9 July, 2021
Staff was friendly. I was traveling with 2 kids and a dog, that's why I chose Candlewood. We stayed at this hotel a week earlier and the visit was fine. When I arrived 7/7/21, I was "upgraded" to a king room, which meant someone was sleeping on a pullout couch. When we went to room, previous guests trash was outside the door. OK, so they are still working on it. The room had an odor so a half can of Lysol was necessary. Carpet was coming apart near in a tackstrip near the kitchen and there were damp spots all around the room. I didn't like my kids going without shoes because I didn't trust the carpet. We found raisins on the floor (thought were bugs) and a lone grape in the closet. There was some hair in the bed and the tub was extremely slippery and didn't drain well. The couch had stains as well as the pull out mattress within. Painful sleep. I am not picky except when it comes to my kids. We stayed all week in another Candlewood in League City TX and it was great. Slidell I will not visit again.
L9026WTmichaelr
Reviewed 12 June, 2021
Our bad experience with this hotel started as soon as we arrived. There was no one at the front desk. We asked if anyone was there and stood there for several minutes. When no one came, I called the hotel. Guest services did not answer and their mailbox was full. My husband started knocking on the door to the back part of the front desk area. Finally Dominic came from down the hall. After he checked us in, he wrote our room number on a post it because he didn’t have any key folders. Next, we arrived at the elevator with our bags to see a sign saying that the elevator was out of order. No one told us there was an issue. There was only one elevator in the hotel so we had to carry our luggage up the stairs. Luckily, we were on the second floor. The stairwell had a strange smell too. The only reason this hotel got two stars is because the room was okay, except that the light by the bed wasn’t working. I would not stay there again!
Cincycouple2
Reviewed 22 March, 2021
Two of the workers were smoking weed outside while on duty! I’m not sure of their names but it was two African Americans one female and one male.. I stayed 03/16-03/18/2021. I definitely don’t think I will return only because of the drugs and how bad it stunk! I’m allergic to smoke!! Definitely think you should hire new employees! Is this how you run your hotel? Anyways the lady that checked me in was great! Very sweet, and informative. She definitely knew her stuff! You definitely need more employees like her. I received my extra pillows as requested. LASTLY, MASK! The two doing drugs also was not wearing mask correctly. It was pulled down under their nose!
BreAnne1299
Reviewed 10 March, 2021
So glad I found this place I called quite a few hotels on our way back from Texas to New Hampshire.The girl Madeline that worked the front desk was so helpful and kind!!! She made reserving the room so much easier and was so kind and sweet !! Definitely would recommend this place
354lauriet