Based on 378 review
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Experience the Big Easy at our premiere hotel in Slidell where kids stay and eat free. Louisiana hotel's award-winning service and upscale atmosphere attract leisure and business guests. Slidell’s Holiday Inn & Suites is suitably located to visit: Mississippi's Gulf Coast beaches, Gulf Coast Casinos such as the Silver Slipper and Hollywood Casino, New Orleans' French Quarter to enjoy a New Orleans Saints or LSU game at the Louisiana Superdome or just to walk down Bourbon Street. Our Slidell, Louisiana hotel's facility is close to the area's best attractions that guests are just minutes from gr...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolIndoor pool.
Business Facilities / FacilitiesSteam room
Wasn’t recognized as an gold member , not friendly
Reviewed 8 november, 2021
First of all, it’s okay hotel in the area nothing special about it..I think I saw a front desk manager and another girl walking side by side when I walked in the door but she didn’t speak . She just stared at us. I wasn’t greeted by the front desk agent as an ihg gold member. I sure hope that I get my points for this stay I did book two beds and he put me in a King size executive bed which was really nice. The bed as you can see was made up like that but was wrinkled when I came in ; is that how they are making the beds . Needs to be a-little bit better. Somehow I have a charge on my cc for 35.92 pending but should only be $25.00 for incidentals. That 35.92 should be routed to a direct bill account since I was staying on my points, not my cc. I see you have associates just working not customer service friendly.
Highly recommend! Exceptional Staff!
Reviewed 3 august, 2021
Our football team recently stayed at this location for a weekend tournament. I can't say enough about the staff. They went over and beyond accommodating our large group. Even with low staff, as many hotels are facing now, all of our needs were met. The rooms were clean, spacious and A/C COLD! Breakfast was amazing and we ate dinner one night at the restaurant and it was delicious! I would like to mention that on Friday and Saturday evening, there was a "Wine Sampling" that our parents really enjoyed. It was also nice to have fresh coffee, tea and water in the lobby each and every day. I think I interacted at one point with each employee that worked that weekend and was just overly impressed with everyone.
The Staff, food, and beds are 5 stars!!
Reviewed 14 june, 2021
OK- good things first. The STAFF is awesome!! Terry, Billie all front desk, cleaning ladies, restaurants are spot on!! Friendly and welcoming! We were on the 3rd floor. and the halls had a lemongrass herb fragrent- not strong but clean. The room was tidy and clean. The breakfast - fresh!! and the BEST breakfast I had in a hotel EVER!!!. Again, Sweet and caring, and accommodating staff! Now, these are things I don't think they have much control over but, I think with time to adjust and fix, it will be alright. 1- Our frig in the room was not cooling our drinks. not giving off coolness. I brought this to the attention of the front desk. She appreciated my feedback. 2- The water had a yellow tent to it.... 3- The room was small and the bathroom was very tight. Difficult for a family of 4 to function. The pool was cloudy, the area was messy, and needed cleaning- the size of the pool is small as well. So overall I would go back to this hotel but I hope they use this feedback to improve. Thank you.
Reviewed 8 june, 2021
Room is smelly and worst in the bathroom which smells like pee. It looks more like a motel than a hotel. Bed sheets have an unpleasant odor I can’t explain. Totally not up to the Holiday Inn standard. Breakfast is not complimentary. I asked for a late checkout because we came in at 11:30 pm but the front staff on duty in the morning was very inconsiderate saying there’s no late checkout. Even though I explained to her that we came in so late and we drove all the way from Texas. But nooo....very inconsiderate. Just a little favor from a frequent traveler who always stay at the ihg hotels, they cannot even do it for the customer who patronize their business. I could have booked a different hotel but I chose Holiday Inn because I’ve always been happy with their service. Well, not on this location...unfortunately. Not coming back here again.
Ms Regina Thomas
Reviewed 10 april, 2021
Our trip was great. My grands enjoyed themselves especially with having the pool on the inside. The staff showed us Great Customer Service and made us feel important. We look forward to visiting again soon. Here's KUDOS to them.