El Dorado Seaside Suites by Karisma

TripAdvisor Review

Based on 4648 review

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From the unique experiences of playing next to the award-winning El Dorado Seaside Suites resort with the AAA Four Diamond award. This incredible solo paradise for adults in Kantenah Bay is divided into different parts, Palms and Infinity. Escape the pure tranquility of Palms, the original part of E...

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Availability

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OCEAN FRONT SWIM UP SUITE

The elegant interiors of this suite offer a perfect and intimate space to share with your partner. Comfort and style is what offers our suit...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

OCEAN FRONT HONEYMOON SUITE

The elegant interiors of this suite offer a perfect and intimate space to share with your partner. Comfort and style is what offers our suit...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

OCEAN FRONT POOL SWIM UP SUITE

The Swim Up Suite facing the sea offers sophistication and classic elegance with modern amenities - including an infinity pool with a balcon...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Property Info

From the unique experiences of playing next to the award-winning El Dorado Seaside Suites resort with the AAA Four Diamond award. This incredible solo paradise for adults in Kantenah Bay is divided into different parts, Palms and Infinity. Escape the pure tranquility of Palms, the original part of El Dorado Seaside Suites. The Palms section has intimate facilities, with authentic Mexican architecture, leafy vegetation and a quiet coconut plantation. It elects you to stay in the infinity emotion, the last resort incorporation and activity center. This new building overlooking the ocean has swim...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Accepts major credit cardsPolyglot TeamBus parkingButlerGymnasiumWedding ServiceBus parkingButlerPlayground
Accommodation
24-hour room service
Food & Beverage
PubrestaurantBuffet Restaurant24-hour room serviceCocktail Services
Transport options
Pool BarParkingFree ParkingValet ParkingGarage
Pool and wellness facilities
PoolFree fitness centerDirect beach accessMassage ServiceSPA
Business Facilities / Facilities
Meeting RoomsSteam roomConference CenterBusiness Center
several
Free WifiWheelchair Accessibility
Stores
Gift ShopHair stylistBeauty Salon
Activities
Water sports

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3456

  • Very Good

    715

  • Good

    278

  • Reasonable

    108

  • Bad

    91

Travelers profile
  • Business

    39

  • Couples

    2909

  • Solo travel

    71

  • Family

    404

  • Friends getaway

    485

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Amazing staff and great food amidst a beautiful beach!

Reviewed 2 december, 2021

The staff really made our trip. My husband and I are vegans and were worried that we wouldn't be able to get any good meals, luckily we were wrong. The 2 breakfast cooks at the Seaside Market (Alelly and Valentina) cooked us authentic mexican dishes every morning. They work super hard because it gets petty busy there for breakfast. Allelly always took the time to make us a special breakfast that was different and super delicious every morning. We are so thankful for Allely and Valentina, they really made our stay at the resort way better. The chef at Carreta restaurant, Jorge, blew us away with more authentic mexican cuisine (made vegan for us of course). Highly recommend eating at this restaurant a lot if you go to this resort. There were a few really exceptional waiters, Erbert at Carreta and Alexis at the Gourmet Pub. If you get these 2 as your waiters, you would have an amazing night. Top class service. The specialty bar called Mezcalitos has amazing drinks, the kind you pay $15+ dollars for at a regular bar back home. Alicia, who works the afternoon shift is super charming and will make sure you are very well taken care of. We were lucky enough to stay at the best room on the resort with our own private pool and cabanas so that was amazing. The room was always super clean and the towel art left by the cleaning staff every morning was exceptional. We did notice that the beach gets pretty busy and if you aren't as lucky as us to have our own private lounge area beach side, you need to get up early to grab one of those comfy beach beds. They get taken up quick. The main downside I noticed compared to royale or maroma (other el Dorado resorts) is the entertainment staff isn't very active and engaging. The activities were lacking, though the coconut painting was fun. We were asked for donations right away to help "fund" the paint because apparently they dont get a budget for it? Strange. In all, we had an amazing time at this resort. Few hiccups in terms of the PCR test we needed to do and pay for to get back into canada (about $150usd each) and the shampoo provided by the resort being terrible. The staff, food and our room was the highlight of our trip.

Geniegc

Second time in Riviera Maya

Reviewed 2 december, 2021

We had a blast at el dorado, everything its awesome! The food, the service , the activities. Our favorite restaurant its so far the Gourmet Pubb, my favorite drink its the litle coconout at the mezcalitos bar. Special shout out to Erik the golden boy, jesus , luis of the entertainment staff. As well special thanks to henery , thomas and Anastacio at the beach side

L5902ASoliverc

First time at El Dorado

Reviewed 2 december, 2021

I took Spanish lessons with Erik at the infinity pool. I learned good Spanish and I had a good time. The aqua fitness time it's the best!. My favorite restaurant was culinarium but the GP it's good as well. We recommend. Special thanks to Henery, Thomas and Anastacio too!

5davee

Great Relaxing Oasis with Excellent Staff

Reviewed 1 december, 2021

The Staff was fantastic!! Look Mario-concierge, Look for Tomas and Anastacho on the beach, and look for Lizabeth with rose colored masked-named her my Liza Rozita. Highly Recommend Gourmet Pub and La Cettera. Worth getting up early to get a first come first serve cabana bed and watch the sun rise and sunset. Can't wait to go back again Maybe Santa will take me soon again.

cashterri

1st vacation in Mexico

Reviewed 1 december, 2021

1st visit to all inclusive vacation site and it has been better than I imagined. We have tried all the restaurants and our favorite was la carreta. Everyone has been so kind and helpful. We have taken salsa lessons with Erik and Luis, Diana, Dj sergio, Kristoff, Gisselle. We had so much fun dancing on Latin night. We have enjoyed the beach, pool with plenty of drunks to keep us happy.

Marty50071