Valentin Imperial Maya

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$ 637

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Based on 15813 review

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Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological...

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Property Info

Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites. Facilities include a lobby with a 24-hour reception, currency exchange, lift, hairdressing salon, a theatre and a games room, a café, bar and seven a la carte restaurants, conference facilities and Internet access, room and laundry services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CBicycle rental on siteProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedMinimum age of clients 18Dry cleaning / laundry servicesWheelchair access (there may be some limitations)Recommended for adults onlyCoffee / tea in common areasAirport shuttle (surcharge)Smoking areasReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseUmbrellas by the poolHealth clubFree breakfastShower room adapted for wheelchairsPool or snooker tableWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features concierge services, wedding services, and a television Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aEnjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features concierge services, an arcade/game room, and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aMake a splash in one of the 2 indoor and 9 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this resort include complimentary wireless InteNumber of buildings/towers - 1Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceSpend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceRelax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hoRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additio

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    11652

  • Very Good

    2856

  • Good

    811

  • Reasonable

    279

  • Bad

    215

Travelers profile
  • Business

    58

  • Couples

    11503

  • Solo travel

    81

  • Family

    1064

  • Friends getaway

    1440

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

My second home

Reviewed 27 november, 2021

Thank you to all the staff at the Valentin that work so hard to make our stay amazing. The employees and Managers are always willing to make sure we had the best time possible. With having to Cancel the prior year due to Covid we needed to come home to this hotel and destress and there is never enough Thank you s I can say for how much we appreciate everyone who works at the property. I hate to say adios every time we have to go back to our country . Please say hi for us and we will be back home to the Valentin once again. Just a quick gracias to Jared, Benjamin , Yolanda , Joselo and so many more❤️

charityy571

I’m ready to go back!!

Reviewed 27 november, 2021

I love this resort. It is clean and the staff are amazing. Proximity to the pools and beach are perfect. This was my first visit but I will be back!! My fave were the Bali beds on the beach the evening shows were great too… the Michael Jackson review and burlesque shows were great entertainment and the bands on the plaza were as well. The privilege concierge set ice was A plus!

Jane C

Our 8th time visiting for 3 weeks. Amazing experience as always.

Reviewed 27 november, 2021

Wow, where do I start. This is me and my partners 7-8th time at this resort. We came to celebrate our 10 year anniversary and stayed for 3 weeks in November. It still wasn’t long enough! It only took one visit for us to feel like family and be treated like a part of the crew. Valentin goes above and beyond in all aspects. If you're in the deluxe room or the renovated ocean view suite, you’re experiencing the best that Mexico has to offer. The staff is unbelievably friendly, helpful and has become close to us. It’s always very sad when it’s time to leave. Everything about this place is very clean and beautiful. The grounds are constantly being maintained and have grown so beautifully lush over the years. Everything you’ll need is on the resort and you barely have to ask. As soon as you arrive, you’re greeted by Alfredo and his team who take your luggage and make sure it’s stored safely for you. They take your temperature and you go into the amazing lobby where you’re greeted by staff who offer you fresh juice, appetizers and champagne. The rest of check in is very quick but also informative. You scan a barcode that gives you access to every menu, the map and all the information you might require during your trip. We liked this because not only was it more covid safe but we could browse the restaurant menus ahead of time. If your room isn’t ready yet, there’s hospitality rooms with showers and space to refresh so you can enjoy the resort without waiting. Our room was ready for us when we arrived so they had a driver take our luggage and bring us to our room while explaining the area to us. We got to our room and it was beautiful! Right away we noticed how big and full of natural light it was. The bathroom was like an extra room and had an amazing full tinted glass window with clear views of the beach. The balcony was massive and gave a full view of the palm trees and crystal clear ocean. This was our first time in the ocean view room and it didn’t disappoint! The products in the bathroom smell heavenly. Being able to experience the sunrise and sunset with the best seat in the house was priceless and looked like a painting. For breakfast you can go to the buffet or you can go to the beach front restaurant to order off a menu. Its wonderful to look at the ocean while you enjoy french toast with fresh juice. My partner likes to eat a lot so he loved being able to customize his breakfast with all of the buffet options. After breakfast we’d either stop by the gym or one of the outdoor fitness classes. Sometimes we’d skip right to the pool where we always enjoy the same cabana. You never have to worry about towels, drinks, food, making dinner reservations. You can do it all at your cabana with Jerad, one of the sweetest and most helpful people ever. We’ve been lucky to meet him many years ago when we first came to the resort and he takes care of everything you might need during the day. We didn’t do any this trip, but we recommend doing one of the excursions during your stay. Our favourite was the cenote and snorkelling with turtles. Speaking of turtles, they are often born on these beaches so they don’t use plastic straws which I think is really cool. My favourite drink is the Chocolate Mudslide, i’m not a big drinker but this tastes delicious. Sonia at the swim up bar is sure to put a smile on your face with the fancy creations she makes out of drinks. We love it. We definitely work up an appetite swimming around all morning so we either lay in our cabana and order burgers and nachos from the food truck. Or we get dressed and go back to the beach restaurant to order lunch. If you do this, try the fish fingers and salmon! So good. We usually walk on the beach after lunch. We noticed that the beach this time around was really clean. There wasn’t any seaweed or rocks so we were able to swim in the ocean. There were so many angel fish swimming around. I couldn’t believe it. It was like a mini excursion right on the beach. There’s usually some type of guacamole cooking class or tequila tasting happening after lunch. If that’s not your style there was a mechanical bull competition by the pool! It was super fun. On other days they have volleyball, water aerobics, etc. They have live music daily either at the pool, in the restaurants or in the lobby area at night. Guitar, Piano, Violin, Saxophone. They have a band and DJ every night in the main outdoor area after the nightly show. We were able to witness the day of dead celebrations. The costumes, dancing and singing was amazing. The food goes above and beyond. My partner and I have had sushi in tons of different places, but nothing compares to the Ginger restaurant at Valentin. I definitely recommend trying the salmon sashimi! The ambiance at Taman Sari is beautiful and makes you feel like you’re on a second vacation for the evening. Definitely try the samosas. Aside from sushi there are so many other five star restaurants to choose from. Our second favourite is definitely Italian. Try the gnocci with pesto and alfredo sauce mixed. If you want a cool dinner experience, book a reservation at the hibachi table at Ginger or order the flaming dessert from the French restaurant. You should also get the french onion soup from there. Sometimes we’d be too full to have dinner so we’d head over to the sports bar for a game of pool. Then to Don Miguel martini bar for a fancy cotton candy drink. If you’re still hungry after dinner or want a late night snack, the room service is delicious and the menu is a lot bigger than most resorts. You can get pasta, burgers, wings and cake at any time of night! You can also do this for breakfast and lunch but we enjoyed going out for our meals. The resort had the grand opening of their new cafe while we were there. It’s very pretty. I personally don’t drink coffee but my partner loves it and was very excited for this new addition. There were a lot of decaf options for me but the best part was the new ice cream bar! Tons of flavours to choose from. They also had these huge chocolate chip cookies. Definitely worth the walk over to check it out. At one point my sandals broke but I was able to replace them within minutes at one of the boutiques at the front of the resort. We spent the second half of our trip in one of the swim up rooms which we also love. You get the privacy of your own backyard and access to the golden pool which is a lot more quiet with private staff who deliver your drinks and lunch right to your lawn chair. I love this room because I wake up a lot earlier than my partner and can enjoy the early morning while still being close by. Be sure to check out the wildlife. The birds are so bright, colourful and beautiful. The iguanas come in so many sizes and the coatis are so cute! They must have had babies recently because this is the smallest we’ve ever seen them. In general, the resort was super covid safe while still being able to let the guests enjoy “normal life”. The staff all have masks and shields, there’s fast wrist temperature checks at the doors for the indoor areas and they provide easy on-site testing to get back home. The resort is pretty spread out so you never feel crowded even when it’s fully booked. It’s so easy to make friends here without even trying. Everyone is so happy and rightfully so. If you’ve been to this resort, you’ve definitely spoken to people who have been there 10+ times. This visit I met a couple who was on her 40th visit to Valentin. If that doesn’t tell you there’s nothing better what will? Valentin spoils you and I can’t see myself going anywhere else. It’s my favourite place in the world. We’re already planning another long visit in the near future. If you want to enjoy the best of the best then this is the place for you. Go to my page if you want to see more from this trip/ Thiskittybites.

Caterinakittykitty

Amazing Trip

Reviewed 27 november, 2021

We have been to about 15 different resorts and this is still our favorite by far. Beach is awesome to swim, all the restaurants were great and Hotel entertainment was also. From check in to check out greatest trip by far. Will be back again for sure!

tracyd994

What a fantastic resort!

Reviewed 26 november, 2021

Just finished up our second trip to the Valentin. We love this place! Because it is such a spread out resort, it never feels crowded. Finding a beach or pool-side lounge chair or cabana is super easy, no matter time of day. The food is fantastic, whether at the restaurants, at the pools, cafes, or food trucks. And the service is fantastic. We were especially happy with Manuel at the Sun Bar and Alonzo at L'Olivo. We cant wait to return!!

Tjsociety