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Resumen de puntajes
Calidad del sueño
Opinión escrita el 16 de Septiembre de 2021
Attended a wedding during the previous weekend, the staff were extremely helpful with the setup especially one staff member named Emily who ensured that all guests at the wedding were well looked after.
Opinión escrita el 13 de Septiembre de 2021
Hotel and room excellent including the staff but the night Time
food was shocking horrible I could of done better on my bbq nice room r rating a bit confusing when paying for drinks expensive bar grounds very nice wouldn't visit again
Diamond Wedding Anniversary 4th September 2021
Opinión escrita el 10 de Septiembre de 2021
The event was for close relatives including 2 guests from Spain who were highly delighted with the overnight accommodation and breakfast in the room. The event itself was well organised by Mariah and cosidering all the problems Hogarths have had with the flash flooding we were very pleased with the room and excellent service by the staff. The only thing missing was a lack of atmosphere which was due to repairs being carried out following the flooding.
Opinión escrita el 5 de Septiembre de 2021
Don’t have your wedding Here. It was a warm day and The banqueting hall, where you’ll eat and spend most of you time is above a cesspool and smells of open sewerage, and I mean really really smells. Apparently Nothing to do with the recent flood, and they have “tried putting some air fresheners down there”.
The wedding itself went well but started late,(40 mins) causing a bit of a worry but it was some problem with the hotels organisation.
The table plan for the meal was laid incorrectly, which not only mixed up who should be with who, but the girls serving the food had the correct order so people got the wrong meal.
One of the bridesmaids was on crutches as she had tripped on the hotel stairs, presumably the “1st Aider” who came over from the hotel best suggestion was to have a strong drink for the pain! And, who later turned out to be the manager, said there’s no point calling an ambulance as they won’t come, “a guy had a heart attack here the other week and it took an hour to get here” the groom ended up having to her Worcester A&E. Perhaps need better training.
A toast for everyone on the night was poured out and paid for behind the bar but never came.
Two of the guests had go home on the night as their room at the Crowne Plaza where most of the guests were relocated to because of the flooding hadn’t been arranged.
Despite everybody Being there for 9.00am, Breakfast was late! (40 mins) we’re getting used to it now, they had to get some chairs for some of the guest to sit down as we weren’t allow to go in and sit, and again it smells. The toasting machine was faulty, bread went in but never came out, the 2 serving girls standing 10 feet away never offered any assistance and one of the guests had to turn it off once the smell of smoke started to fill the room, and at least it masked the sewerage smell.
Check out was no better. guests having to show their bank and credit card statements to prove they’d already paid for breakfast. The hotel even tried to charge the bride and groom for the breakfasts of the 2 guests who had to go home!
At no point did anyone offer any apology other than the poor girl on check out the next morning who obviously hadn’t got a clue what was and had gone on.
On a plus note the rooms, wedding area and the grounds are lovely, But hard to being they do this for a living. If you want a stress free day Don’t subject your guests to this venue.
Our Dream Wedding - Outstanding Service and Hotel
Opinión escrita el 30 de Agosto de 2021
Our journey with Hogarths started off with exploring Tripadvisor reviews so it only seems right that we also contribute to Hogarths page.
In 2019, we were gifted a BuyAGift voucher by the in-laws to have an overnight stay in one of 99 hotels in the UK. We looked at the list of hotels and went through the reviews and found that Hogarths had the best reviews, so we decided to book.
When we arrived we were stunned by the gorgeous grounds and we noticed that all the staff had smiles on their faces. They were so professional and friendly. The rooms were gorgeous too and we got treated to a complimentary upgrade as it was a quiet day. I can safely say that because of how special the staff made us feel on that overnight stay, we decided it was going to be our wedding venue.
I am so glad we made that decision because Hogarths have been excellent throughout our wedding. From initially booking the wedding, discussing our vision and our budget (they were so accommodating) to how they have dealt with postponements due to the Covid pandemic. I have heard some horror stories with other venues who have been incredibly strict and created more stress for couples but Hogarths have been committed to making the wedding journey as stress-free as they possibly can. They truly have been outstanding.
I'd like to specifically name Gemma (now left) and Charlotte who were just fantastic! As quite a controlling bride, I sent so many emails and they always responded in such a kind, containing manner. They need a medal for how much they put up with, but they never made us feel like we were on a conveyer belt of weddings but they treasured our special day as if it was their own! I'd also like to thank Chantal who helped with the smooth running of the day. There was another couple of gentlemen who were helpful (I think their names were Ollie and Matt?)
Thank you to Hogarths for creating the wedding of our dreams, it will always be a special place in my heart and I cannot wait to re-visit for our anniversary.