Based on 273 review
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Property LocationWith a stay at Hotel La Riviera de Atitlan in Panajachel, you'll be on a lake, just steps from Multiple Use Area Lake Atitlan Basin and a 4-minute drive from Church of Saint Francis. This hotel is 19.9 mi (32.1 km) from Atitlan Volcano and 27.8 mi (44.7 km) from Iximche Mayan Ruins. Distances are displayed to the nearest 0.1 mile and kilometer.
- Multiple Use Area Lake Atitlan Basin - 0.1 km / 0.1 mi
- Casa Cakchiquel Arts Center - 1.9 km / 1.2 mi
- Azul Maya Archaeological Museum - 2 km / 1.3 mi
- La Galeria - 2.1 km / 1.3 mi
- Church of Saint...More details
Check-out ends at: 11:00
Amazing Restaurant Experience!
Reviewed 26 july, 2021
My wife and I stayed here for about 30 days and we loved being serviced by Clara (Clarita) & Elias. Both were amazing Restaurant waiters. All the staff is great but them two stood the most to my wife and I. Loved the Hotel & Amenities! Highly recommend!
Reviewed 28 december, 2020
Servicio de cena romántica muy mal servicio, no se los recomiendo.. no es a la carta como ellos dicen al principio, cuando ya estás con tu mesero té dicen que las opciones son limitadas. además de eso cuando reclamas la supervisora RUTH NAGERA no hace nada por alludarte.. Really bad customer service, I don’t recommend anyone to come to this hotel.. prices are over expensive for a service that is not worth it.. I pay $150.00 for a dinner reservation and when they brought me the check is was only $52.00 and when I went to ask for the rest of money back they say they couldn’t do anything.. supervisor RUTH NAGERA is not helpful at all..
Paint Matches the Place - (and that’s not good)
Reviewed 28 january, 2020
There’s so much potential here and unfortunately, the management has failed to meet it. Let’s start with the basics. People inevitably plan to sleep when they stay in a hotel. If the bed is por quality and uncomfortable, the rest of the accommodations fade in the background. I stay in hotels approximately 100 days a year. By far, this place has the most uncomfortable bed EVER. There’s no WiFI. How can a hotel nowadays not have internet? That’s a deal breaker for me too. Finally, the price, in comparison to nearby places is high in my opinion, even if the bed were better and if there was internet. The restaurant was good, a bit overpriced. The pool and other amenities looked nice but I didn’t try them out. I’ve stayed at six other hotels in Panajachel and now, my curiosity about the obnoxious olive green and turquoise monolithic towers by the lake has been quenched. I won’t be back.
Rude staff, dirty jacuzzis and pool.
Reviewed 21 december, 2019
First, there is a difference between staying at the”hotel” and renting an apartment here. If you rent an apartment you are not allowed to use the kayaks,pool table, or ping pong. You cannot even pay to rent these items. Staff treats apartment guests awfully, constantly watching for infractions. You cannot drink your own beverages except in you room or on the “beach”. Now to the pool and Jacuzzis. Oh my goodness! They are so dirty. Not only is the water cloudy but there is visible dirt and hair in the water. The pool also has sun screen and debris in it. The problem is the children who run from the dirt beach to the jacuzzis and jump in with their shoes on. Impossible to keep the water clean really. Just gross. Totally gross.
DO NOT STAY HERE!!!! HORRIBLE SERVICE!!!!!! NEEDS NEW MANAGEMENT!!!
Reviewed 12 december, 2019
Never been treated so poorly by the entire staff of a hotel before in all of our years of travel. Excluded us from using everything from the pool table at the restaurant where we were paying to eat, to the kayaks where we were paying to stay with a view of them from our deck (we even offered to pay extra to rent them and answer was firm NO), also kicked out the trampoline when it was only my husband and I sitting in it while watching our 2 year old daughter walk around in it. There was no one else staying here, the place was empty so it wasn't an issue of space or availability.... our sweet daughter was so sad and disappointed. So incredibly rude!!!! It's a wonder it hasn't closed down. Epic Fail !!!! What a waste of a beautiful spot.