Based on 5000 review
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Location This hotel lies directly beside fine sand La Playita and within paces (500 m) of the lively town centre where guests will discover many shopping and entertainment venues. The picturesque city of Puerto Plata can be reached in just 20 minutes and the international airport is 10 minutes away. Facilities The hotel features 300 accommodation units. A lobby and a reception are available to guests. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Various gastronomic options are available, including a restaurant and a bar. Guests can vis...More details
Check-out ends at: 11:00
A great time but missing our favorite staff member!!!
Reviewed 30 november, 2021
As usual, we had a fantastic time at the Casa Marina Beach and Reef. We upgraded to the new Select side and enjoyed the added amenities there. I was sad to find out part way through our time there that one of my favorite staff, Amaury (Chihuahua) was no longer working at the hotel and we are not sure why!!!......He was there at the start of the holiday and then gone. I do hope he returns as he is fantastic with the guests and keeps a lot of people entertained at the pool....he will be missed!!!
Reviewed 27 november, 2021
We had the best experience at Casa Marina! The beach was stunning as well as the warm water. The food was super delicious and all of the staff were so friendly and accommodating. We also really looked forward to and enjoyed the daily shows, the dancers were absolutely amazing!! One of our favourite dancers, Jimmy, always had a smile on his face and was always so friendly. Not to mention, he is a VERY talented dancer and always gave it his all!
Reviewed 27 november, 2021
I'll start from the very beginning, we arrived at the hotel already at dusk, but the meeting passed quickly enough. The reception looks decent, the waterfall with carp is just very cool. The room stock is really quite old, but for an additional fee you will be given a nice stylish room with renovation. The territory of the hotel is quite large, two beaches, a Jacuzzi with an ocean view - a separate love. There was enough food for everyone and always, everything was delicious, seafood, shrimp, fruits - papaya, mango, passion fruit, bananas, oranges. Animation is trying hard, aqua aerobics, dancing, evening shows, costumes, well done guys! In particular, I will emphasize the work of the dance class with Samuelem (Macicho), he is very cool!😁 In general, I recommend the Casa Marina hotel! For your money - worthy!
Select Casa Marina is a Gem
Reviewed 26 november, 2021
This was our first vacation at Casa Marina - Select. We chose this resort because the pictures of the waterfront captured our attention, it is different than many other resorts. Surprisingly, the reality was even better. The adult portion of the resort is quaint, with very interesting architectural design. The staff was pleasant and attentive. Great job! Room quality was top notch, facilities were clean and in good repair. The buffet could offer more of a selection rather than serve the same fare every day. Even though we did not get the swim-up room that we paid for, we enjoyed the ocean-view from the room we were given. It was stressful to wait with unpacked luggage while waiting for the swim-up room. Management, we understand that it may be beyond your control, but please be honest upon arrival. It is easier to adjust knowing that you have a slim chance to get what you booked, rather than waiting and still not getting what you paid for. Thank you for the wine and meat & cheese platter. We enjoyed it.
beautiful view, beach and sunshine, poor resort management
Reviewed 23 november, 2021
I have been coming to Casa Marina every year for 10 years. The location, the sunshine and the beach have kept me coming back. There are always problems with the resort such as no hot water, poor a/c, no working tv, poorly working fridge, etc. Eventually the sunshine and beach make me forget about these. This year I convinced my sister to come with me. She paid for a junior swim up room and I paid for an oceanview room. The rooms we paid for were not available when we arrived and we were downgraded without an apology. We booked reservations for restaurants only to show up and find they were closed for the evening. I used to be able to take a bicycle out for an hour each day but they no longer allow that quoting insurance restrictions. I think it's time to find another island and another resort. I'm so disappointed that management makes so little effort. The select manager "Starling" failed to correct any service issues that I had and seemed to think his charm was enough.