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Nice place to relax some days at the spa
Opinión escrita el 30 de Julio de 2021
We had some days to relax at the spa, the pool and spa is well maintained, our room was in the older part, nice an clean, nothing fancy, we missed an air condition, in summer the room was warm and with the lakes around you have good chance to get some mosquito bites.
Good restaurant and nice staff.
Easy 6km bike trail to downtown Speyer with two world heritages, you shouldn’t miss.
Overall we enjoyed and will visit this place again.
Overpriced and overrated!
Opinión escrita el 13 de Julio de 2021
Overprice & overrated! Outdoor sauna has seen better days. Two saunas were not open; there were cracked and missing tiles by the outdoor pool. Rooms are in desperate need of updating and renovation. Bedroom decor and furniture are outdated. Winter weight comforters in the summer? Bathroom was nice, but heavily caulked. Buffet at €42 per person ranks among the worst experiences; food was not restocked for the last seating at 8:30 pm. Ran out of side dishes and dessert. On the plus side, the 25 minute Hamam was enjoyable, and the breakfast was good.
Service in the restaurant was poor; and the attitude of greeter was unprofessional (she even suggested we skip Dinner, which we had prepaid and had a voucher) and the masseuse argued about the scope of her work. Her negative attitude was apparent in the excessive strength used.
Opinión escrita el 11 de Julio de 2021
The room was very disappointing with mold in the shower and a broken air conditioner. The inclusive dinner and breakfast was basically inedible and the service was non existent. When I mentioned how disappointing my stay was at checkout I was ignored. It was a hideous last night if our holiday. I would advise that you keep driving and do not stop the website is totally misleading.
NO Service, MICROWAVE food, GREAT spa... JUST DON'T GO
Opinión escrita el 21 de Junio de 2020
We arrived and had to question everything from the lady behind the counter! She gave NO information out of her own intention and the welcome drink also got forgotten.
The room was very okay, but not exquisive 4**** material.
The spa facities were GREAT!! nice pools, jacuzies and saunas!
The food was really bland... shrimps had the texture of a sponge and quite frankly also tasted like it... the appetizers seemed to come directly pre cut out of the fridge... and the chicken was as dry as my late grandma's sexlife! If the service speed had a race with 3 snails they would come in 5th!! All in all, the restaurant experience was way below freezing point!
Parking tickets were steep at €8 per day...
JUST DON'T GO!!
The pool was nice, the rest was not...
Opinión escrita el 19 de Junio de 2020
We booked a last minute 2 night stay as a treat for ourselves after the easing of the lockdown... unfortunately this was not the best place to escape for a relaxing treat.. the hotel itself is fine, maybe needs a lick of paint and some maintenance here and there, but the personnel was grumpy and overwhelmed and the food at the restaurant tasted dull, premade and then was super overcooked probably in the microwave. We also had to wait for over an hour to receive our wine and water, which came well after we finished our underwhelming appetizers... For this price and amount of stars, we really expected something more gourmet and better kept, with significantly better service. The pool was nice and you can explore the area on rented bikes, which is also nice. Parking was charged when we checked out, 16 Euro for just having the car outside, felt like they were squeezing every penny out... should really be included for hotel guests. Overall, hotel would have great potential with more dedicated service and better food/bar, but we certainly won’t be going back...