Crowne Plaza Springfield, an IHG Hotel
Más detalles
3
Quarto, várias camas, acessível (Communication Accessible)
Max. 2 adultos y 1 niño
3
Quarto, 2 camas de casal, acessível, para não fumantes (Communication Accessible)
Max. 2 adultos y 1 niño
3
Quarto standard, 2 camas Queen
Max. 2 adultos y 1 niño
2
Quarto standard
Max. 2 adultos y 1 niño
4
Quarto standard, 1 cama King e sofá-cama
Max. 2 adultos y 1 niño
3
Suíte, 2 quartos
Max. 2 adultos y 1 niño
3
Suíte júnior
Max. 2 adultos y 1 niño
1
Quarto standard, 1 cama King, acessível (Mobility Tub)
Max. 2 adultos y 1 niño
1
Quarto standard, 1 cama Queen, acessível (Mobility Roll-In Shower)
Max. 2 adultos y 1 niño
1
Quarto, 1 cama King, acessível (Mobility Roll-In Shower)
Max. 2 adultos y 1 niño
7
Quarto standard, 1 cama King
Max. 2 adultos y 1 niño
Información de la propiedad
Check-out hasta las: 11:00
3000 S Dirksen Pkwy - Springfield, Illinois - Estados Unidos - 62703
Comodidades de la propiedad
Check-out hasta las: 11:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
159
Muy bien
161
Bueno
110
Razonable
62
Mal
39
Perfil del Viajero
De negocios
213
En pareja
87
En solitario
20
En familia
126
Con amigos
35
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Very Nice Place
Opinión escrita el 10 de novembre de 2022
Our room was very clean and beds are comfortable. Room had a fridge, hair dryer and ironing board.. coffee maker too. Pool and hot tub are on the roof. Super nice place to stay at a great rate! $84 lots of restaurants close by! Would definitely stay here again if in the area.
Melody J
Turn the Car Around - Don't Stay Here!
Opinión escrita el 6 de novembre de 2022
Sink would not drain. Makeup mirror was also hanging off the wall. My shoes were sticking to the bathroom floor like suction cups. Health Club door would not open. Door stuck and someone working out let us in. TV in livingroom was hanging on one screw. Accesible bar in the bathtub was coming out of the tile. Used bobby pins were on the bathroom floor and plaster dust was in corners. I took photos. The windows were so filthy that there was a film on them. A couch pillow was stuffed behind the chair and curtain on the floor. Shower was moldy. Staff would not allow us a 12:00 noon checkout and the hotel was empty. Upholstered furniture was filthy. Someone colored over the entire front of the dresser or was trying to cover up damage. Hotel is so outdated.
ncs63ad
Don’t.
Opinión escrita el 10 de octubre de 2022
Housekeeping seemed to have other places to be other than my room… The vent for the fan in the bathroom was so filthy that air molecules would have found it difficult to find a way through. The TV did not function properly, even 24 hours after a call to report the problem. Nothing was done right.
Steve M
Needs work
Opinión escrita el 9 de junio de 2022
This hotel is in need of some maintenance! A coat of paint and some deep cleaning can go a long way. A little updating would be a plus. Breakfast was typical free hotel breakfast - except it wasn’t free and wasn’t hood. Understaffed, as is every business.
bnkrby25
Crowne Plaza disappoints.
Opinión escrita el 7 de junio de 2022
Disappointed with reception at check in. A guest’s first stop at their hotel is the reception desk and that truly sets the tone of your visit. In some cases it may be the only interaction with that property. I waited patiently to get my keys for my reservation as there appeared to be only one person working at reception. After 10 minutes the girls said… there was a girl to my right, behind a pillar who could check me in. She was completely blocked by this pillar and never bothered to see if anyone need help. Check in was very efficient. The receptionist confirmed the credit card I would be using and simply used the computer to check me in and charge my credit card. It wasn’t until 20 minutes later when I received notice my credit card had been charged that I realized the charge was for $100 more than our confirmed reservation stated. So we returned to reception and inquired about the difference. It was explained this $100 represented a $50/day charge for possible damages which would be refunded within a week of our stay. Really? I think that information should have been communicated upon check in and charging my credit card. The next day we realized that housekeeping was not going to refresh the room, replace our towels, coffee or coffee cups and inquired about more coffee and cups. The response was….oh, you are supposed to ask for housekeeping services when you checked in. For the life of me..how can you ask for something you don’t know you are supposed to request. I’ve always thought the the Crowne Plaza was a property above and beyond the average chains of hotel. Totally disappointed with my experience at this hotel and the Crowne Plaza representative doing business as usual.
Sue W