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TripAdvisor Review
Based on 562 review
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Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area. Guests staying at this centrally located hotel will be conveniently located near Provo City Center and just four miles from Brigham Young University (B...
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Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area. Guests staying at this centrally located hotel will be conveniently located near Provo City Center and just four miles from Brigham Young University (BYU) and the Utah Valley Convention Center. Business travelers will appreciate the hotel's close proximity to Spring Creek Industrial Park and East Bay Business Park, as well numerous national distribution centers. This Provo area hotel is also just a 30 minute drive from the world famous Sundance Sk...
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TripAdvisor
Excellent
218
Very Good
142
Good
91
Reasonable
63
Bad
48
Business
75
Couples
178
Solo travel
38
Family
184
Friends getaway
24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 6 October, 2021
If this had been my first time staying here I would not return ... furniture broken, shower surround installed wrong, appliances very out dated, tv remote broken. Stagf very uncaring .. Housekeeping did an excellent job.
Verlin C
Reviewed 4 October, 2021
We came all the way from Yellowstone so it felt good to stop and get to rest. The staff at the front desk was helpful with a lead to a restaurant. The room was large and the bed was really comfy. The bath was amazing as you can see in the pictures. Totally redone. Wish ours was like this. Great stay and if we are in the area we will be back.
Mike H
Reviewed 27 September, 2021
I was over charged $385 and the management refuses to resolve the issue after assuring us they would do so upon checking out. I’ve followed up numerous times and even issued a chargeback through American Express. Clearly the manager there, Sam thinks the $385 he scammed from me is worth more than our continued business or a few 1-star reviews. I highly encourage you to stay at any of the other hotels in close proximity. The Holiday Inn across the street is much nicer and far cleaner. We found the hotel to be dirty and the service a little lack luster.
Vivianmpls
Reviewed 18 September, 2021
A great place to stay for the night or a few days. The exterior place looks great. The main reason why we picked this particular hotel was the fact that they had semi parking and was close to our delivery site. We got there late Friday night and booked for three nights. We are best western rewards member. i did not know how to use my points to book a free night so i called customer service. When we got to the hotel, it only listed us staying for one night. The night clerk tried to figure it out but could not. So the next morning we had to get up early to go talk to the front desk. They already had it taken care of by the time we got there. The place was really nice. The room was amazing. It was clean and very spacious. They had a beautiful showier with glass door. The shampoo, conditioner and body wash dispenser in the shower stall was AWESOME. It was so convenience. Definably beat the small little bottles. They gave you a lot of towels and the towels were thick! It was not the thin cheap ones you would find else where. The bed was very comfy. I slept like a baby. They had thick blankets. It Was nice and with a lot of pillows. The cleaning staff was very friendly and accommodating. They cleaned the room and gave us fresh new towels and even come out to tell us it was ready. They had a business center in which I used to print out docs for my delivery. Everything was great about the hotel besides the truck parking. It did not really worked well with longer tractor-trailer combination. But the hotel was across the street from a flying J so we parked our truck there. overall, the hotel was great. I thought it was a bit pricey. But you get for what you pay for. The staff was friendly. We slept good. the noise of other neighbors was not a bothersome. They were also pet friendly with a pet fee of $20 a night. I would come back.
gareyg2015
Reviewed 16 September, 2021
My stay at the Springville Best Western was great. The hotel staff were friendly and helpful. The room was comfortable and clean. I miss the pre-COVID hot breakfast and think it would be nice if there were some hybrid-type breakfast so it wasn't just granola bars and packaged breakfast sandwiches. But I do appreciate that there was something.
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