Best Western Staunton Inn

It is hard to find a nice hotel when traveling with a pet unless you are willing to pay a large pet fee. Fortunately there is the Best Western in Staunton. Bailey, our Basset Hound loved it as our room was on the ground floor with a nearby exit to a nice lawn area that included a pet waste station. We loved it because we didn't have to spend a lot of money for a quick overnight stay. You can usually tell how well a hotel is maintained by their carpet. Even though this is an older hotel the carpet looked new. The breakfast was forgettable but that's the price we all pay when staying at a hotel during Covid-19. The check in clerk was trying hard, but appeared to be working to her maximum ability. Everything in the bathroom worked and was clean but could use an update. Since this is a half way point on our trips north, we'll certainly return again.

My spouse and I needed to travel over the holidays to see a parent in hospice. We were relieved to see the precautions the staff took at the hotel for cleanliness and safety. I noted the staff wiping down the waiting room area with antibacterial sanitizer and the towels in the bathroom were wrapped up in plastic. Very quiet and clean stay. Courteous, helpful staff.

I choose this Best Western as they allow dogs. I have a tiny dog. I checked-in in the evening and was semi greeted by a not-so-friendly front desk lady (different name and can’t remember her name). Once I got to my room I ordered food delivery. When it was delivered the delivery man didn’t bring a fork. I needed a fork to eat. Now at the front desk was the same clerk and a new employee getting trained. I asked him if I could possibly get a fork? He pointed where he knew a stack of spoons were by the coffee/tea counter. If all there is was a spoon, I’m desperate and I’ll use it. I took the spoon and the not friendly clerk in a loud voice says to me “Stop Stop Stop”!!! How embarrassing this was not only for me but the new man in training. If I weren’t such a nice human I truly think I could have given her a mouth full. She rudely said she could get me a fork. I think she needs a course in courtesy. I left early the next morning and the front desk clerk named Susan was delightful and cheerful. Anyway, this Best Western is a decent hotel and in a perfect location despite my dealings with that clerk.

My wife and I stayed here for a business trip to the area. It was a very nice hotel. Clean, reasonable rates, decent limited continental breakfast due to covid. Will definitely stay here again. Pet friendly as well.

We've stopped at this Best Western numerous times when we've been traveling back and forth between CT and SC. The location is great, easy on and off the interstate. The hotel is clean and attractive (renovated a couple of years ago) with comfortable, clean rooms. Hotel staff are helpful and friendly. Price is good. There are a couple of decent restaurants conveniently located nearby. We'd certainly recommend it.