Based on 160 review
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This charming hotel is located in Stockton Area. Extended Stay America - Stockton - March Lane features a total of 92 accomodation units. Guests can make good use of the wireless internet connection available at the public areas of the property. Those who stay at this establishment are welcomed in a lobby with 24-hour reception.
Check-out ends at: 11:00
severalFree self parking
Reviewed 14 october, 2021
When I first arrived at extended stay on March Lane in Stockton California I was greeted by Gabriel he was very polite, courteous, efficient and had a welcoming smile. Within five minutes me and my child was getting on the elevator going up to our room, our room was clean well stock it was very refreshing. During my stay for a little over a month Aisha,Kate, Andrea, Esmi and maintenance was very helpful very understanding and helped me a lot with my stay. I liked the location very well it was very easy in and out, a lot of eateries around the area. Each morning for a hot coffee and muffins available, and as I checked out my last day Gabriel was the face I met again as a checked out, once again he was very helpful and very polite. Thanks again to all the staff at extended stay I appreciate all of your help and your open arms to me and my family.
Outstanding customer service!!!
Reviewed 13 october, 2021
Our stay at this hotel did not start well - we arrived and were informed that one of our rooms was not available for the first night as the hotel was overbooked. And this when amazing discoveries began - Aisha was very patient with us and offered various options. We chose to consolidate for one night and visit with the hotel manager, Kate, the next day. Kate went above and beyond in making sure we find a solution that works for us - and she did! Esmy, and all other professionals at the reception were very considerate, present for every question, ready to address any concern. we had stayed in many expensive hotels before - the customer service of this Extended stay on March Lane was comparable to all those top-notch all-inclusive resports. Please note: the property is not fancy at all, very basic. The cleaning can be done better (we had to ask the cleaning crew to come back the next day to clean our rooms again), residents abuse the rules at times and smoke pot in their rooms. But the excellent customer service makes up the difference - you can approach any professional on the property and they will do everything they can to help solve your problem. We would come back to this hotel and stay again! Thank you Kate, Aisha, Esmy, and all others whose names we did not get, but whose help we greatly appreciate. Tatsiana and a team of 4 teen boys, coming to Stockton for a tennis tournament
Happy we pick Extended Stay
Reviewed 5 october, 2021
The room was nice and clean as soon as we walk in we had every thing we needed and more another thing I thought was nice is that it came with a kitchen as well nice size room also overall I was pleased with the room .
Reviewed 29 september, 2021
Great location near 5fwy. Restaurants In walking proximity. I was there for two weeks and received excellent customer service. Thanks to the managers for having such a great work environment and safety.
These people are amazing!!!!
Reviewed 25 september, 2021
I do travel nursing, and have for over 20 years. I have utilized Extended Stay America since 2010. I have been at this one for 4 months. The area is Stockton, CA. This staff at this particular Extended Stay, has truly been exceptional. They literally jump on any situation, and solve the issues. Period. Zero drug tolerance, tweeker tolerance, no BS. They all, I mean ALL are shakers and movers. On top of all of this, there is security, and they actively watch EVERYTHING.