Calificación por los huéspedes
Calificación de Viajeros
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Calidad del sueño
Things have really changed over the years !
Opinión escrita el 25 de Junio de 2021
My family and I started going to the Mountain Road in the early 1980's' and 1990's every year. The hotel was owned by 2 men, Bill and Jeff. During those years, the property was well -kept and constantly being updated. It was a pleasure to stay there ! Unfortunately, Bill passed away suddenly in 1997. Jeff continued to run the property for a few years until he sold. I understand a group of men from MA bought the property with the idea of turning a part of it into condos. I don't think that ever happened. I hate to see bad reviews because " back in the day" it was a popular, much sought- after place to stay while in the Stowe area.
Opinión escrita el 4 de Octubre de 2020
Booked months in advance, arrived to find we were the only guests. Kettle in room didn’t work, but able to get hot water from reception clerk before she went home each day at 4pm leaving no staff on the complex at all. Rooms were really dirty, swimming pool green and had not been in use for many months. So bad, it was like a scene from a horror movie. The scores above one have clearly been submitted by the business.
Disappointed nasty unit
Opinión escrita el 27 de Decembre de 2019
Complained to management that unit smelled of mildew old smoke plus bathrooms had mold in shower .mattress bowed in the middle ,walls had lots of holes ,marks on walls rusty air ducts and overall nadty condition. She said our building wasnt renovated due to their small budget for timeshsre units!!She knew the condition of unit when she assigned it to me. She said that if i had complainefd in the beginning maybe they could have moved me.I left ear.y and will not return because yhe games management plays and lack of intrigrity
Not a genuine business
Opinión escrita el 6 de Septiembre de 2019
Booked 5 months in advance, when we arrived at 4pm same as many other reviewers - note saying reception closed until the morning. Only there was no envelope with my name on it containing a room key so we were stuck. No other guests whatsoever, although many lights were on, a/c units, the pool was being heated etc. Called the number given on the note for the "manager" Richard Reed, it was a fake number. So I called hotels.com who couldn't get through either. After 2 hours waiting on the terrace we went and spent more money on alternative accommodation.
Now the really offensive bit. 6 weeks later hotels.com finally get hold of the hotel, who claim that they could not accommodate me because the hotel was overbooked! Utter lie, there was no one there at all. Makes you wonder why a hotel with no guests would light and cool rooms and keep a pool going, and claim that the hotel was fully booked. I wonder what revenue they declare to the tax authorities?
Vermont on my mind!!!!
Opinión escrita el 29 de Julio de 2019
My cousin and I drove up from NY for a getaway. Hotel was very clean, on the main mountain road close to downtown ammenities. Continental breakfast was nice and beds were very comfy. We had nice chairs outside our room with a nice view of the grounds. Fall foliage was simply stunning from our window.