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Stay far far away! Not worth the stay at this holiday inn express !
Opinión escrita el 5 de Septiembre de 2021
Avoid this place at all cost ! We did a last minute getaway for labor day weekend (over priced doubled the rate). The room had a terrible smell, beds need upgrades, super uncomfortable. NO hot breakfast being offered, the pool ugh GROSS!!!!!
Opinión escrita el 4 de Septiembre de 2021
Don't be deceived by the exterior of this hotel, it needs a complete overhaul
This is the most disgusting place I have EVER stayed at
On entering room the rug had footprints from black paint or tar
Lamp shades look like they were from 1980, tattered and torn
Want to do some work at the desk? Don't count on it no desk chair
Toilet paper holder, non existent
Bathroom air filter, hasn't been cleaned maybe ever, but certainly not in the Covid age
Paper thin walls and I mean very thin paper at best
Help at the front desk? Went down two times at night three times in the morning only to see a sign that stated " I have stepped away for a moment and will return" Really ?
Never saw anyone at the desk until after 10:00am
This is unacceptable for any brand, nevernind a major chain
There are a number of other options in the area
Do yourself a favor and choose one of those
You will thank yourself in the morning, if not before
On the lone bright not the gentleman that checked us in Daniel was a class act
Never have I overseen a hotel of this disgusting caliber
Don't stay here
Opinión escrita el 27 de Agosto de 2021
Filthy, no shampoo, conditioner or soap in the bathroom
Filthy floor and room
Called management numerous times and received no return call
No blackout curtain in our room it appears as if someone removed it from its track.
Dirty, run down hotel
Opinión escrita el 26 de Julio de 2021
I have stayed at many Holiday Inn Expresses in my life and this one was by far the worst I’ve ever seen. Upon entering the hotel it looked like it needed a good sweeping and cleaning. Despite its initial appearance, I put that aside and we checked in. When we exited the elevator there was a large bags of trash in the hallway. OK, they are throwing away garbage, no problem. However, over an hour later the garbage was still in the hallway. The hallways and the general appearance was just not clean. Now, I will discuss the room. The room was thrown together the beds were barely made: one bed was half tucked in the other was not, the pillowcases and bedspread were both horribly wrinkled. The bathroom floor look like it needed to be swept and the toilet was not cleaned. Also, our room would not lock when we initially entered the room it would not lock when we tried to leave. There were several other little issues with the room: nail holes in the walls things like that. I went down to the front desk and demanded a refund. Although the gentleman at the front desk was a nice man, he did say I rushed him a bit when we checked in and he had a throw the room together. We didn’t arrive until 3:20 so not sure what the rush was. I asked to speak to the manager he told me he didn’t think the manager was still working, so I asked to speak to who was in charge he told me the shift manager was, so I asked to speak to her. He went to get her but she never came out to talk to me. IMO Very poor management. Bottom line, this is a subpar hotel and certainly the worst Holiday Inn I have ever attempted to stay in. I would not recommend it at all.
Sad and angry
Opinión escrita el 11 de Julio de 2021
We move to this hotel from another hotel the previous hotel was very stinky and out of date so we found this one on line because of its good reviews. So the first day was actually pretty good but when we came back to the hotel from exploring nearby attractions we pass by a young looking caucasian guy who seemed friendly. But as we walked away we heard a faint remark about our race (Asian). Not sure if it’s negative but it made us feel uneasy especially during this moment of Anti-Asian acts. Overall the hotel itself is pretty clean and well kept