Hotel Horizon

This was supposed to be a fun little local getaway with my 2 young children (3 years old and 6 months old). The cabin is cute and it’s in a nice location in the woods. However, do not stay here if you want a comfortable nights sleep or if you don’t want to make your beds, undo the beds, wash your dishes, sweep the floors and take your garbage to the dump. Upon arrival, we had to make the beds, which is unacceptable, this is a hotel. This means everyone who stays here touches the bare pillows, mattress and duvet. That’s disgusting. We then read a note saying we had to undo the beds, wash the dishes, sweep the floors and take the trash to the dump or we would be charged. None of this information was stated prior to our booking. If I wanted to clean, I would of stayed home. Of course we did all of that because we didn’t want the charge but we have a toddler and a baby. The car was full so we had to hang the garbage out the window to the dump. Are you kidding me?

The rooms are clean but small and the hotel seem nice enough but due to covid-19 everything was kind of closed. What I would suggest is to improve the communication with the customers. You have no idea what you can do or can’t do and the answers are different from each member of the staff. Ex: can I borrow some games for my kids? One day is yes and the next day is no. It is overrated for the services given.

Just spent 3 lovely nights at Hotel Horizon. Staff were friendly and helpful. The rooms were nicely appointed, spotless and the beds were super comfy. The continental breakfast was delicious -featuring locally made pastries , bagels, breads and jams. Eggs and other extras are available for a modest fee. We also enjoyed two dinners in the Bistro - the Raclette dinner was extra delicious. Great pool and hot tub. Hotel is 2 minutes by car from the ski hill. Will definitely return again.

Stayed for 3 nights in a chalet with 2 adults and 3 teens. The chalet was very charming. I loved the way they were spaced out and set in the woods, felt private. There is a main floor bedroom with a double bed and lots of shelving in the room. The one bathroom is on the main level, compact but sufficient. The shower is really tiny, not a problem for us but may bother some. The main level has a small kitchenette with a microwave, apartment sized fridge with freezer, and two burners plus a toaster, kettle and coffee maker (but there is no coffee supplied, you need to bring your own). There is also a gas bbq on the deck. The kitchen has the basics for meals. The bathroom they don't supply anything so bring your own soap/shampoo etc. The upstairs had another bedroom with a single and a double bed. There was also a loft area with a pullout couch. The main level had a small living room with an additional pull out couch. Lots of sleeping options. As others have said the living area is a bit small, but we found some extra folding chairs in the bathroom utility closet so everyone had a seat. There is no wifi or tv in the cabins so bring your own games/books/music. There is free wifi and a large family room with a tv at the lodge that is a short walk down the hill. The lodge also has a pool and hot tub area you can use. When you check in, ask for firewood and they will deliver for a small fee. The electric heat works well but the wood stove makes it cozy. The hill was very close. We took the shuttle one of the days but driving is easy as well. Overall we loved the chalets. We would return in the future!

Stayed 2 nights in Chalet #15. What fun to put our luggage in a sled and pull to our cottage. I had not investigaged what we were renting very well so all was such a pleasant surprise. It was a magical walk at night time down the path looking at the bright stars. The chalet was very clean and I wish I had brought some food to cook. So my tip for travelers is bring some food and some board games or cards. Our entertainment was the fire. Very peaceful!