Based on 256 review
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The Comfort Suites Sawgrass hotel in Tamarac, FL offers the extra space you need with the extras you want. With Interstate 95 nearby, our smoke-free, all- suites hotel gives you easy access to many key Broward County destinations. Business travelers can take advantage of our business center, as well as free WiFi, free hot breakfast, free parking, a fitness center, outdoor heated pool, laundry facilities and valet cleaning services. Each spacious suite features a microwave, refrigerator, coffee maker, hair dryer, satellite TV, iron, ironing board and convenient AC and USB outlets. Also, earn re...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolOutdoor Pool.
Disgusting, they should be ashamed
Reviewed 3 august, 2021
There was a wad of chewed gum stuck to the fitted bed sheet, there was a wad of chewed gum stuck to the glass on one of the hanging pictures on the wall, the bedspreads was ripped with multiple holes and there was blue ink colored on it, there were cigarette burn holes on the couch and carpet, there was no light covering in the bathroom with naked exposed florescent bulbs, the walls were peeling in the bathroom, and the room smelled like cigarette smoke in a supposedly non-smoking facility. When I complained, I was told the manager would call me the next day. Every time I called the manager he was not in, I emailed and got a canned response of "On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future." What a joke.
Filthy Hotel, Terrible Customer Service
Reviewed 10 july, 2021
Front desk clerk worked in slow-motion checking us in and was unfriendly and unhelpful. In fairness she also didn’t greet the obviously drunk and partially clothed woman who stumbled in talking to herself before wandering around the halls of the hotel. Not completely unexpected as there appeared to be vagrants loitering around the parking lot. Carpets were filthy, and both elevators reeked of marijuana, just like the hallway outside our room. Our room smelled like cigarette smoke. The room was dirty and fixtures outdated and worn. The air conditioner was also very loud. We tried to settle in, but the noise and smell was horrible. We were able to find another hotel 20 minutes away after almost an hour on hold with Choice customer service. We checked out for our comfort and safety as soon as practicable and naturally the manager of the hotel refused to okay the refund of our 30,000 reward points, so we had to pay for our replacement accommodations out-of-pocket. The pictures of the the place on the web are misleading. DO NOT STAY HERE, IT’S A DUMP.
Reviewed 30 may, 2021
First of the smoke free advertising is a joke. The hallways and elevator are not only filthy but the they smell smell like smoke and weed. The hallways and elevator looked old and dingy. They was trash on the floors beer bottles in the elevator. You are given a bag they call breakfast. An old microwaveable soft taco and a granola bar( what a joke). In the shower the water is hot but the pressure is a steady drip. The plaster needs work on the walls and the headboard squeaks like an old dirty movie. You get all this for 275 a night(really!). The worst part is I had to stay because everything was booked. Talk about being trapped in a hell whole. Absolutely the worst experience I have had. Pleas find somewhere else to stay. And the rewards membership don’t worry about it they don’t make you feel like you belong.
Could have been better
Reviewed 5 may, 2021
Stayed with my adult daughter for three nights. Exterior looks good enough, but I noticed a glass beer bottle on top of the hedges at the entrance. The lobby is small but nicely decorated. We were on the first floor, room 100, very near an exit. This was convenient for vehicle access but the door slammed with every use. Very loud in our room because of this door. Hallway approaching room was in desperate need of vacuuming. Room was so so. Carpeting was very dirty but the beds were comfortable and so were the ample supply of pillows! Very small closet near the door, difficult to access. Microwave and fridge provided near a small sink made food prep easier. Unfortunately, the fridge froze everything we put in it solidly! Tried to lower the temp, but as the dial cover was missing we were never able to figure it out. Microwave stopped working the morning we left. Bathroom was good size. Nice big counter and mirror. Shower was in need of repair. Very difficult to get hot water, had to call the front desk to find out the trick to the faucet. Shower curtain rod was loose making it difficult to keep water from going onto the floor. Front desk staff were hit or miss, some were friendly and some seemed irritated. Toilet stopped up on our last night and the staff asked me to pick up a plunger from the front desk. I’m giving 3 stars because of the price.
Two nights in between vacation destinations
Reviewed 5 november, 2020
Attention to safety during COVID was 100% apparent by the staff. Medium/low budget hotel but rooms were large and adequate. Location was excellent for shopping and dining. Older hotel so we didn't expect the best but were satisfied with what we got. We didn't use any amenities because of COVID and breakfast was just a bagel in a bag.