Check-out ends at: 11:00
5396 Primrose Lake Cir, Tampa, FL 33647, USA - Tampa, Florida - U.S - 33647
Check-out ends at: 11:00
Beware of bed bugs!
Reviewed 24 july, 2022
Stayed here one night only. Woke up in the morning with red bumps on my leg that are consistent with bed bug bites. Went to the front desk with it because I was disgusted and they REFUSED to refund my money. Showed them the bites and still nothing. They said they would get back to me after they did their own investigation - aka they didn’t believe me. If you stay here, BEWARE it looks clean…but it isn’t!
Do-it-yourself hotel stay
Reviewed 17 june, 2022
This was about our stay in July 2021. I didn't post it correctly. So now I'm doing it right this time. I am a Marriott rewards member, so I'm familiar with the chains of hotels. When we checked in, we were told that since we were staying a week and because of Covid, that no one would be doing anything to our room. This meant no making the bed, no fresh towels, and no trash pick-up. While walking to our room, from a room across the hall, a person dumped a bag of trash in the hallway. It then sat there for 2 days! Our room was adequate, but not a suite by any description. Since they wouldn't be picking up the trash and there were only 2 trashcans with no bags in them. I'm not sure what we were expected to do with the trash we created. We also had to go to the desk to ask for towels each day, since they weren't giving us new ones and there wasn't anywhere to hang the used ones to dry.
I would t stay here again
Reviewed 19 march, 2022
If you’re staying more than a day or two, go elsewhere. 2 elevators and one is broken and the other one makes a lot of thumping noises. 2 washing machines and one is broken. Housekeeping e wry 7 days?!?! Watery eggs and orange juice for breakfast. The waffles are good but get down early or you’ll be in li e. I’m sorry I booked this hotel. Nice front desk staff.
Will Not Return
Reviewed 6 march, 2022
We’ve been staying at this facility for several years now as it is close to our family and the things we do. Was totally shocked when I entered the lobby just to see how filthy it was, the smell reminds me of pesticides that are used for large apartment complexes and my room was no better. Something exploded on the wall, dust all over the lamp and shower hinge is falling out and completely disgusting. The bedding is still the same, roll pillow on couch is missing AND ————— there is NO housekeeping. You must place your trash and dirty towels in the hallway, go to the front desk and gather up what you need. Toilet paper, tissues, towels etc. Florida has been ahead of the curve with Covid, so I don’t buy that excuse anymore. Like I said, we’ve been staying here for 5 plus years and I’m totally unimpressed. This in no way reflects the front desk staff who have been nothing but hospitable. No more visits to this facility!
POOR HOUSEKEEPING & SERVICE
Reviewed 5 march, 2022
We are staying at this hotel for a week and we’re told there will be no maid service for the entire period. We have to make own beds, empty trash, go to front desk for every item needed (toilet paper, cups, trash bags, towels, etc. While it is understandable this may be the case for a 2 night stay post Covid, this is simply unacceptable for a week. The owners are clearly cutting costs to the point of being ridiculous. We are Marriott titanium members and have not seen this poor of service at any other Marriott hotels.