Look someplace else
Reviewed 11 October, 2021
This place is a DUMP. Getting to my first room, 117, the exterior door was wide open and the lock was broken. The second room, 221 had a disgusting bathroom sink that did not drain, sticky bathroom floor and mold on the caulk in the bath tub. I don't think the smoke alarm worked either.
Stay somewhere else!
Didn't see any bugs...yet.
Don't arrive early to this hotel as it will cost you!
Reviewed 5 October, 2021
We arrived early and used their shuttle (which was fast and convenient - you call them and they send it to the airport). We didn't need a car as our son was picking us up later with his car to show us around Phoenix where he goes to College. We arrived 1.5 hours before checkin and they said we had to pay $20 to get into our room (which was already cleaned and ready). So, we stood there and thought, what do we do now? We had no car...The only place within WALKING distance, is the Denny's next door, so we went there and waited. Ridiculous!
Just so you know, this is a low-end hotel! The area is sketchy and the hotel matches it. The grab and go breakfast (prepacked in a bag consisted of a little snack bar, an orange, and a muffin). They made sure to put the bags away by 9:00 am! No exceptions!
AVOID AT ALL COSTS: DISGUSTING and will ruin your fun filled vacation!
Reviewed 4 October, 2021
Booking here is one of my biggest ever regrets, it was truly disgusting and awful here. Right as I pulled up, my heart sank - the outside is super gross, in high disrepair and just dirty. Lobby was dim, one of the front desk staff was dressed in what seemed like pajamas. Rooms are on the outside, so feels very insecure and creepy due to the location of the "hotel." It did not feel safe to be alone outside here, especially as a woman. We both woke up the next morning with literal nausea, headaches, and sore throats because it SMELLS LIKE SMOKE and is likely mold/mildew ridden. Bathroom was NOT CLEAN, and paint was peeling off the ceiling above the shower. This place is so dirty and grimy, it should be torn to the ground - the price here is NOT WORTH IT. I've stayed in much better La Quintas, this is a disgrace to the brand and there are much better hotels in Phoenix at way less rates that have the decency to at least offer a clean experience. These people should be ashamed. I don't usually leave such harsh negative reviews, but staying here was highly upsetting - clearly there is no human decency in this management/ownership team, human health and safety are not prioritized with this establishment.
Reviewed 29 September, 2021
Shady people staying/hanging around at property
Rooms are absolutely filthy (bedroom and bathroom)
Trash behind TV stand looks like it hadn't been cleaned in months
Bathroom has no ventilation so ceiling was cracked and leaking
Was not worth the cheap price (have stayed at nice La Quinta hotels in the past)
A hotel that keeps its promises
Reviewed 28 September, 2021
La Quinta’s are a hit or miss, with service, cleanliness and amenities that exquisitely depend on the management’s will and efforts to uphold the standards of this Wyndham chain of hotels. The Phoenix Sky Harbor Airport venue is a hit, with its very clean rooms and well-kept common areas, professional service, and flawless version of the brand’s Bright Side Breakfast. In fact, I was surprised to see such a broad offering for this level of hotels, from the do-it-yourself waffles to the steel-cut oats with their toppings—brown sugar, English walnuts and cranberries. Interestingly enough, this La Quinta Inn offers a free shuttle bus service to and from the Sky Harbor airport. It is advisable to reserve the latter when booking the room, specifying both the terminal and the arrival time, as the wait can be significant.