Nice Property just getting dated
Reviewed 18 October, 2021
Enjoyed stay, would come again, prices were reasonable
Staff: Amazing, friendly, professional
Setting: Fantastic, multiple pools, built into side of mountain
Rooms/Facilities: Dated, this place was probably a beauty in its heyday. Property needs some attention but I never felt it was unclean or unsafe, just getting old.
Reviewed 29 September, 2021
Shi’loh the front desk supervisor was so attentive and courteous. After a long day of traveling, she not only listened, but had such a pleasant disposition!
She made my day a lot better! Will definitely be coming back to stay.
Very dated. Needs work!!
Reviewed 26 September, 2021
Main elevators went down for 1/2 day into the next morning. No A/C in elevators. Refrigerator was not cooling/working, reported 2 times. No one never showed.🤷♀️Lost 100.00 of food because of it. Reservations for a king bed, I got 2 doubles! No ice bucket. Had go looking for one. Ants in room. Electrical box by pool, broken with exposed wires. Rail to exit the pool, broken. No lights on any dark steps, paths, walkways day or night. Picked up clean towels from the towel attendant, they were wet/damp. Spa closed still. The jacuzzi that was available, freezing! Very unsatisfactory for the fees they charge, saying it’s a resort. It definitely needs updating to become the resort they advertise. No offer to make it right in their part. Bummed traveler 😎
Great Hotel - Updated Throw Back - You will Enjoy Your Visit
Reviewed 24 September, 2021
We loved the pool. Rooms were clean and beds were comfortable. Other than the occasional slamming door, we didn't hear neighbors. The staff was great. Isaac and John were helpful. The breakfast buffet was good and the wait staff we on top of it. The location is wonderful, close to ASU, airport and other please near Phoenix and Tempe. The whole place is a little rustic but that is it's charm. The bathroom and rooms have been renovated, so you get all your comforts of 2021. Will definitely be back.
Nice little get away.
Reviewed 21 September, 2021
A little pricey but over all great. This is our 3rd time at the resort. The salt water pools are AMAZING. We went swimming 4 times in two days and your skin feels hydrated when you get out because of the saltwater. - The drinks and food in the lobby bar/restaurant are perfect - Lots of secluded hot tubs to choose from. Beautiful property. 10 minutes from the Phoenix Sky Harbor. We will be going back a 4th time.